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Frequently Asked Questions About Best Buy Lakeland

How do I check product availability at the Lakeland Best Buy?
How do I check my order status?
My local Lakeland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lakeland stores’ holiday hours?

Recent Reviews

4.1
(5657 reviews)
Antonio C
March 24, 2026
5 out of 5
Good store helpful staff reasonable prices
Amber S
March 23, 2026
1 out of 5
I set up a repair for a broken screen, but they could not do it since the screen was completely black. The reason I needed the repair. It was a waste of time taking to them. If they did repair it would have cost 280 dollars just for front screen. I ended up taking it to Mr. Phone Pro they replaced the front screen, back and camera glass for the price best buy was trying to charge just for the front. I am glade they told me they could not fix it made me shop around for someone else that was cheaper and Mr. Phone Pro made the phone look brand new. Do not take your phone here for repairs they are overpriced and if they can make an excuse not to repair the phone they will. So it is a waste of time to even take to best buy.
Response from Best Buy
March 23, 2026
Hello and thank you for reaching out and sharing your repair experience. If you would like to get this documented or need any assistance., please reach out to us at Facebook (https://bby.me/R0BnZp), Twitter/X (https://bby.me/gNU6L3), or Instagram (https://bby.me/4T7q2n). When you reach out, please be sure to include Google Review number 133902. Thanks.
Serena J
March 22, 2026
5 out of 5
Great customer service. Ran in to pick up an online order. Waited less than 2 minutes. The order was easily retrieved and I was on my way
Tommy D
March 22, 2026
5 out of 5
Wife and I were shopping for a new tv and Edwin in Lakeland helped us. Edwin is professional and knowledgeable and offered us a few choices according to our budget. We also needed to hire Geek Squad to install it and hide the wires behind the walls. Edwin showed us the cables and items we would need to purchase for the best viewing experience. I am not easy to please especially when spending $3k but Edwin was perfect!

About Best Buy Lakeland

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