I had a fantastic experience at Best Buy recently, thanks to the Chromebook representative, Tj. I was looking for some TV accessories, and even though they were all the way across the store from her section, she didn't hesitate to walk me over and help me find exactly what I needed. She was incredibly helpful and happy to assist.
While she was helping me, she also told me all about the features of Chromebooks. It was great information, and she wasn't pushy at all. She just asked me to remember her when I'm ready to purchase my next laptop, and I definitely will. When it's time for an upgrade, I'll be sure to go back and ask for her specifically. Excellent customer service!
Dianne K
November 16, 2025
I scheduled an appointment for tv wall mount through Geek Squad and was given incorrect information 3 times and I am still waiting for installation. Had l not already paid for the service I would have canceled my order. I will NEVER use Best Buys services ever again!
The very best from all others
Hudson B
November 10, 2025
Great customer service and they sell Ikea cabinet now!