Frequently Asked Questions About Best Buy Lakeland
How do I check product availability at the Lakeland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lakeland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lakeland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lakeland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5615 reviews)
John D
January 08, 2026
1 out of 5
How can best buy have a website that's so awful, is beyond me...
Response from Best Buy
January 09, 2026
Hi, John,
We are sorry to learn that the website has been slow when using it. We would like to dive into this if we can. Please send a private message to Facebook (https://bby.me/ddlv12), Twitter/X (https://bby.me/64t3sx), or Instagram (https://bby.me/tcaktt). In your message be sure to mention that you are replying to Google Review 102468.
Thomas T
January 08, 2026
1 out of 5
Best Buy wouldn't accept responsibility for their selected shipping company. I ordered a pair of 4th generation air pods worth $399. They selected a shipping company called Roadie. Now they are not accepting responsibility for this item. The delivery employee took a picture of the item from his vehicle and never delivered it. What they didn't count on is that I have security cameras around my home. The time and date is stamped. No delivery showed up. If Best Buy selects these companies for delivery they should be responsible for the item. Not the person who buys it. I will never buy again from Best Buy. Be careful when you order something from this company.
Response from Best Buy
January 09, 2026
Hello, Thomas,
We appreciate you taking time out of your day to leave your feedback. Having your delivery go missing is never great news, so we can understand your concern. We'd be happy to look into this for you and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/kuzipy), Twitter/X (https://bby.me/cv7b9z), or Instagram (https://bby.me/l8mitd). Please reference Google Review #102440.
Yudith T
January 08, 2026
5 out of 5
Great customer service experience.
Leah F
January 07, 2026
5 out of 5
I went in to get a new phone. The gentleman was super helpful and made suggestions based on what I had and what I use it for. Got exactly what I needed. Thank you