We ordered online for store pick-up! We did have to go inside since it was a TV, however the process, IF you're prepared and have everything ready is VERY EASY! Super enjoying our new Samsung OLED TV. Thank you Frontier and Best Buy for the great savings and offer!
It's an OK Best Buy. During busy hours the line can be a bit of a wait. Not sure why they got rid of the cash registers but it used to flow a lot better.
Usually recommend picking up instead.
Came in to buy a laptop for my college bound relative. Zero attention to customers. Not a hello, not a I see you’re there I’ll be right with you. I inquired about a Microsoft surface. I am unfamiliar and no one showed me. They just pointed out the general area. I am elderly and I don’t know anything. A bit more help would’ve been appreciated
Response from Best Buy
June 28, 2026
Thanks for sharing this review. We're concerned to hear that the service you received in the store didn't meet expectations. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/8qA1PQ), Twitter/X (https://bby.me/8nC83R), or Instagram (https://bby.me/HNUh1a). Please include the Google Review reference number #179468 when reaching out.
Devan helped us buy a fridge & he was awesome. He was very friendly & attentive. He helped us narrow down what we needed. Great service, thank you!