Purchased an open Box insignia 360 massage chair.
Open box was rated
Excellent
and Did not have the remote included so that’s why they’re getting three stars.
Bad experience with a Cellular phones. We have to return back the unit
Response from Best Buy Outlet
July 19, 2025
Good morning, Raul,
Thank you for letting us know that your mobile phone experience was not the service we would want for our customers. It's disappointing to know that you would have to return your purchase. We would like to know more of what took place so that we can improve. Please send a private message with your full name, phone number, receipt information, email address, along with stating that this is regarding "Google Review 17564" to one of the links below.
Facebook (https://bby.me/bhpss0), Twitter/X (https://bby.me/1tlhex), or Instagram (https://bby.me/ldbjvd)
Sincerely,
^Tina