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Frequently Asked Questions About Best Buy Melbourne

How do I check product availability at the Melbourne Best Buy?
How do I check my order status?
My local Melbourne Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Melbourne stores’ holiday hours?

Recent Reviews

4.1
(6063 reviews)
Thomas D
February 16, 2026
1 out of 5
I went to Best Buy tonight after work to buy a new computer motherboard that was on sale through today. Unfortunately, this was an exercise in utter futility because no one would come and open the case. To give an idea of how long I waited, I walked a novice PC builder through the entire build process component by component. After no one came, I went and waited in line in the computer checkout. It took forever and the family checking out were even commenting how awful it was. When they were finally finished, the guy at the checkout didn’t even have a key to open the display case, so he called for someone who never showed up. I finally decided to take my business elsewhere. When I was walking out, a lady was complaining to the person working at the door that she couldn’t get any assistance either. Absolutely unbelievable! It’s like someone figured they could slash the staff to save money, but now the customers can’t even get the products they literally want to purchase! I don’t think I’ll ever go back to Best Buy ever again despite being a customer on and off for almost 30 years up to this point. This was just pathetic.
Response from Best Buy
February 17, 2026
Hi Thomas, Thanks for sharing this experience with us. We're concerned to hear you didn't receive the assistance you needed to make your purchase, which we understand would be frustrating. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/invucy), Twitter/X (https://bby.me/xe8poj), or Instagram (https://bby.me/qm6479), and include the Google Review reference number #118309.
Jose l
February 16, 2026
5 out of 5
Excenlentes productos.
Jean V
February 11, 2026
5 out of 5
Went in to buy new computer. It will be in Thursday
M R
February 07, 2026
5 out of 5
Great service

About Best Buy Melbourne

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