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Frequently Asked Questions About Best Buy Melbourne

How do I check product availability at the Melbourne Best Buy?
How do I check my order status?
My local Melbourne Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Melbourne stores’ holiday hours?

Recent Reviews

4.1
(6182 reviews)
Dale N
March 14, 2026
2 out of 5
Satisfied with the salesman (Jonathan). Not satisfied with their Geek Squad or the Geek Squad supervisor (Frank). Supervisor called after reading my negative response to the survey they sent me. Left a message for us. Called him back the next day. Left a message for him to call back to schedule a time for Geek Squad assistance for the two computers we bought. That was 2 weeks ago and Frank has not bothered to return the call. We have 2 new computers that we have very limited use of because we are not tech savvy. Seems like sell and ignore is their policy.
Rebecca T
March 12, 2026
5 out of 5
Charles in the tv department was nothing but awesome and super helpful. Very knowledgeable and answered all our questions. Went above and beyond to help us and make we got our tv home safe.
Steven Z
March 10, 2026
5 out of 5
Great Value!!!
Eileen B
March 03, 2026
5 out of 5
Initially went to Best Buy looking for a portable speaker to sync with Smart TV for Husband with severe hearing loss and as a result he misses half of what is being said! We currently have a Bose soundbar too that still leaves him not hearing TV! They took us over to the Bose sound link plus speaker but did not know if it would in fact be compatible with the current soundbar? An employee was standing nearby and weighed in about not thinking it would. He then took us to other options with superior soundbars with enhanced sound for talking as opposed to background theatre type effects!! He was so bright and knowledgeable and determined to correct this hearing issue for my husband! His costumer service was beyond Stellar and he made the purchase getting us approved for 24 months at 0% interest!! We ended up purchasing a Sony 4K Oled Google 65” TV with the Soundbar that made the voice crystal clear and he set up all details of delivery to have installers pair his hearing aides to TV via Bluetooth capability!!!! We are beyond grateful for Chase Costello at Melbourne Best Buy. The Store had closed before we completed the whole transaction and quite honestly he could have not completed it then and there but he did!!By far the absolute best experience we have ever had making a large purchase at BB! Thank you Chase for your wonderful service to us!!

About Best Buy Melbourne

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