Frequently Asked Questions About Best Buy Melbourne
How do I check product availability at the Melbourne Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Melbourne Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Melbourne stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Melbourne Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5830 reviews)
Susie E
January 17, 2025
4 out of 5
Very busy and very big. Like the IKEA of technology 🤦🏼♀️. Although they did not have what we were looking for and the items we saw online did not clarify online order only, we did meet very helpful associates today.
patrick D
January 16, 2025
1 out of 5
Sucks anymore
Response from Best Buy
January 16, 2025
Hello, Patrick,
Thank you for taking the time to leave a review here on Google. This is far from the feedback that we strive to hear from our customers.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google Review, Convo #64684696” when reaching out on social media.
Regards,
^Ravi
Anthony B
January 14, 2025
5 out of 5
We were assisted by the geek squad tech xiang and he was extremely informative and helpful. He also was very friendly and had good conversation. He made the whole interaction a easy process that could have very quickly become a stressful one. Thanks to xiang for saving our day
G
January 14, 2025
1 out of 5
HORRIBLE FOR ANYTHING NOT IN SOTCK, DO NOT ORDER ANYTHING FOR DELIVERY!!!!!!! THEY WILL CANCEL THE DELIVERY & SAY NOTHING
Response from Best Buy
January 14, 2025
Hi there!
Thanks for taking the time to leave a review here on Google. I can certainly understand wanting items to be in stock and expecting your delivery in a timely manner.
If you require additional assistance, please reach out to us via social media. Our team would be happy to look into this closer and assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64677158” when reaching out on social media.
Regards,
^Ravi