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Frequently Asked Questions About Best Buy Melbourne

How do I check product availability at the Melbourne Best Buy?
How do I check my order status?
My local Melbourne Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Melbourne stores’ holiday hours?

Recent Reviews

4.0
(5985 reviews)
Eduardo L
July 23, 2025
5 out of 5
good
Indi J
July 23, 2025
1 out of 5
Rude staff. Now I remember why I don’t shop here
Response from Best Buy
July 23, 2025
Hello, Indi, Thank you for thating the time to share your experience with us. This is not the experience we want for our customers. We strive to make store visits an embracing, simple, and enjoyable experience each and every time, and we definitely expect our employees, from top to bottom, to conduct themselves as professionally as possible in every situation. I appreciate you choosing us for your purchase, and I'd like to get this reviewed for you further. Please send us more details through our social media channels on Instagram (https://bby.me/si8q3p), Facebook (https://wwwhttp://facebook.com/bestbuy) or X/Twitter (https://bby.me/nkuatg). Please send us the store location, along with your full name, phone number, and e-mail. Also add Google Review 19430. We look forward to hearing from you. Sincerely, ^Deysha
Brian B
July 22, 2025
4 out of 5
Needed a tv, best buy took care of that
John P
July 21, 2025
1 out of 5
Worst place in the world to buy a TV. Every part of the process hell. Making an appt today to return it because the customer service is non existent.
Response from Best Buy
July 21, 2025
Hello, Thanks for sharing your feedback. Getting a new TV should be an exciting time. I am not sure what happened with your purchase, but I'd like to have this reviewed by our corporate team to see how we may be able to assist. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/xqhj88), Twitter/X (https://bby.me/totw25), or Instagram (https://bby.me/wcaqqr), with your full name, phone number, email address, and details on what's going on. Please also refer to your "Google review #18478" in your message. Sincerely, ^ Melissa

About Best Buy Melbourne

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