This is insane I have tried getting a hold of the local store but instead I get an AI pick up. Then some one in a call center in India picks up. There is NO way to get a hold of the actual store.
Response from Best Buy
August 12, 2026
Hello, Simon,
Thank you for sharing your concerns with trying to reach the Best Buy store in Melbourne, FL. To speak with a representative in store you can visit the store for support, otherwise all calls are routed to our national call center, and you can also reach out to us on any of our social media profiles below with Review 202209.
Facebook (https://bby.me/8wXeXI)
X (https://bby.me/hLHbxd)
Instagram (https://bby.me/v0WyQP)
Falta atención al cliente, en cantidad de colaboradores. Son muy gentiles, siempre que logres encontrar uno libre
Went in for a pick up order, Payton assisted us with the trade it and made it a fun stress free experience!
Researching for a possible laptop upgrade. Ethan was very helpful and knowledgeable. Best Buy always has decent specials on appliances, TVs, computers, etc., plus the total tech membership is a great service!