It's a great place to have your electronics examined. The staff is quick, very knowledgeable, friendly and competent.
Best Buy in Melbourne, FL.
Great staff, particularly Abel L, he assisted during my search for an Apple IPhone upgrade, he is also the Lively specialist.
I recommend this store for great customer service and support!
I spend 30 minutes to see someone to buy a phone z fold 7. I left without seeing anyone despite the receptionist having received my doleances.
Waited in curbside pick up for 20 mins. With even an associate come to help another customer in his car. He looked at me directly in the eyes. Did not even come over to see what I was waiting for and walked away to go vape. You cant even call into the store. They have their phones set up that way. Horrible experience. Someone comes out "oh our system been down. It just came back up" funny... they just noticed someone just checked in and came out to see if they person ended up coming inside to get what they needed. But, no I was still waiting for them to come out. Then they give me. Oh we just marked it off on their system. So they do not get dinged for having even longer wait time.
Response from Best Buy
June 04, 2026
Hello, Natalie,
Thank you for leaving a review. This is far from the experience we want our customers to have when coming in for a curbside pickup. I can understand expecting this to be a fast and efficient process.
If you require support on this matter, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/ESA8F4), Twitter/X (https://bby.me/rFu1dv), or Instagram (https://bby.me/KGPX3S).
Please mention the phrase “Google review #160816” when contacting us.