If I was a scalper this would be 5 stars. They cater to scalpers. Got responsibility? Sorry. Got kids? Sorry. Been threatened to be murdered in our parking lot and they didn't care so you refuse to wait in line for your own safety? Sorry. Show up 20 minutes after the store opens and they let scalpers double dip? Sorry.
Response from Best Buy
June 19, 2026
Hello, Bradley,
We appreciate you taking the time to share your feedback regarding your recent visit to one of our stores. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://bby.me/YbTQJu), X/Twitter (https://bby.me/oy0MAD) or Facebook (https://bby.me/XD5MZR) with the details of your experience. Also add Google Review 174473. We look forward to hearing from you.
Josh is the type of associate that every employer would aspire to employ, and he is also the kind of associate from whom every customer would wish to receive assistance. He is honest, kind, knowledgeable, and patient. During my approximately 30 to 45 minutes with Josh at Best By, I felt as though I was among family due to his kindness. Josh was exemplary. Thank you for assisting me and my family.
PEOPLE IN THERE, I THINK LIKE THEY'RE GETTING A COMMISSION OR SOMETHING.WELL, GUY COMES UP AND JUST TRYING TO SELL ME, SELL ME, SELL ME.I WAS JUST IN THERE LOOKING.LOOKY, LOOKY FOR LAPTOPS, AND I LOOK AT SOME SPEAKERS AND SOME OTHER THINGS, AND IT'S ONE GUY IN THERE WITH JUST TRYING TO SELL LIKE A PROFESSIONAL SALESPERSON, YOU KNOW, I DIDN'T LIKE IT, I LEFT.