Service is dependant on employee. Some excellent customer service skills, some lacking.
Response from Best Buy
June 14, 2026
Hello, Rick,
Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service. We’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/3SZUnH), X/Twitter (https://bby.me/bRGAjB) or Facebook (https://bby.me/1Li0fc) with the full details of your situation. Also add Google Review 172254. We look forward to hearing from you.
It's a great place to have your electronics examined. The staff is quick, very knowledgeable, friendly and competent.
Best Buy in Melbourne, FL.
Great staff, particularly Abel L, he assisted during my search for an Apple IPhone upgrade, he is also the Lively specialist.
I recommend this store for great customer service and support!
I spend 30 minutes to see someone to buy a phone z fold 7. I left without seeing anyone despite the receptionist having received my doleances.