Frequently Asked Questions About Best Buy Melbourne
How do I check product availability at the Melbourne Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Melbourne Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Melbourne stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Melbourne Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(6301 reviews)
Gary M
August 22, 2026
1 out of 5
False advertising here means I won't come back.
Response from Best Buy
August 22, 2026
Hello there, Gary!
Thank you for taking the time to reach out on Google with a review. It definitely makes sense wanting advertisements to be transparent. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #208178 in your message. You can find us here:
Facebook (https://bby.me/kYC50y)
Twitter/X (https://bby.me/2fDgMo)
Instagram (https://bby.me/XIA0A3)
We hope to hear from you!
Brenda D
August 21, 2026
1 out of 5
If I could give a zero or negative..I would. We purchased an LG refrigerator/freezer three months ago that is within the warranty period… the freezer drawers are defective to the point where we cannot open the freezer because it seals shut and have had several attempts to get this issue resolved.BEst buys policy is you have to deal with the manufacturer and they completely remove themselves from the process and totally unwilling to get involved in any way… needless to say dealing with this manufacturer LG has been almost impossible.. so after three months we have a worthless and useless freezer. Make sure you understand how useless Best Buy is after you take home your $
3000 piece of equipment. You are better using smaller local people.. absolutely disgusting.
Response from Best Buy
August 21, 2026
We understand the frustration when your device has stopped working earlier than it should. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/R2nirj), Twitter/X (https://bby.me/QGvv9U), or Instagram (https://bby.me/qWyvIB), and mention your Google review, 207613.