Frequently Asked Questions About Best Buy Melbourne
How do I check product availability at the Melbourne Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Melbourne Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Melbourne stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Melbourne Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(6259 reviews)
DivingTherapy
June 21, 2026
4 out of 5
Always finding something I need
Madison M
June 21, 2026
5 out of 5
Had an instacart issue after ordering from here. Wasn’t Best Buy’s fault. Went in to return the item and the staff was very helpful and nice. Didn’t catch the name of the first manager I talked to, but he helped me get the right item. Ken helped me process the refund and new purchase. Every past experience I’ve had here has also been positive. Josh helped me pick out a keyboard recently too and was awesome. Thanks everyone. :)
Chrissy K
June 20, 2026
1 out of 5
So many employees, yet no one to help answer my questions.
Response from Best Buy
June 20, 2026
Hi Chrissy,
Thank you for your feedback. It's certainly our goal to provide helpful service when you visit with us, and we're sorry to learn that doesn't seem to be the case here.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/dMMC8G, Instagram: https://bby.me/qiGdHx, or Twitter/X: https://bby.me/B71JKv and reference Google review 174958 in the details you provide.
Bradley H
June 19, 2026
1 out of 5
If I was a scalper this would be 5 stars. They cater to scalpers. Got responsibility? Sorry. Got kids? Sorry. Been threatened to be murdered in our parking lot and they didn't care so you refuse to wait in line for your own safety? Sorry. Show up 20 minutes after the store opens and they let scalpers double dip? Sorry.
Response from Best Buy
June 19, 2026
Hello, Bradley,
We appreciate you taking the time to share your feedback regarding your recent visit to one of our stores. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://bby.me/YbTQJu), X/Twitter (https://bby.me/oy0MAD) or Facebook (https://bby.me/XD5MZR) with the details of your experience. Also add Google Review 174473. We look forward to hearing from you.