Their GEEK SQUAD SUCKS, they absolutely don't deliver when their supposed to, I've had three promises dates and I still don't have my $3,500 TV. Stay AWAY....
Response from Best Buy
July 01, 2026
Hey,
Having issues with your TV delivery and installation is understandably frustrating. We'd like the opportunity to see what is possible. Please reach out to us through a private message on one of our social media links and provide additional details about your experience. Be sure to mention review #180980 when contacting us.
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Victor was extremely rude and unprofessional, raising his voice at the start of the conversation is crazy.. as a total member and someone who’s shopped here for years not getting any help with the computer I bought here 5 months ago that’s broken is insane, there no point in having a total membership so save urself the hundreds of dollars and if you come you this store watch out for victor he has a serious attitude and anger management issues this interaction was unreal.
Siara, the worst. poor attitude.. Poor customer service, why even offer verizon with useless staff with attitude problem and playing with her friends, standing right there and all i can hear is profanities
Response from Best Buy
June 27, 2026
Hello,
Thank you for the review. We always want to provide professional help when shopping with us.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 178705
payton Is the best! He always helps me with the Pokémon for my fiancé since I don’t know anything about it lol Super nice, friendly welcoming deserves a raise