Patricia H
November 05, 2025
Everything is fine from the moment you walk in; they greet you politely. It's a shame that when you get to the Geek Squad counter, you're served by a man with such terrible customer service that I don't know if he's having a bad day (which he usually does, since this is the third time I've come back for my computer, and he's the one who has to help me with everything),
or if he's racist because I have a Latin accent or look Latin. He's not friendly, he doesn't greet you, and his customer service is completely lacking. I shop at this store because it's nearby, but next time I'd rather go further away. I recommend that if you get served by the man with glasses and a stubble beard, don't even go near him. Otherwise, the other employees provide excellent service; even his female colleague was smiling at her customer
Garbage Best Buy. Unhelpful. Tried swindling me out of over $500 with no apology or explanation. Go anywhere else.
Very nice They couldn't get my laptop pen from the closed off thing so they had everyone use there keys and they ended up getting tho lock off with force they even removed the section from the wall to get it out thank you so much workers it meant a lot to me and your work.