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Frequently Asked Questions About Best Buy Melbourne

How do I check product availability at the Melbourne Best Buy?
How do I check my order status?
My local Melbourne Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Melbourne stores’ holiday hours?

Recent Reviews

4.1
(6301 reviews)
Gary M
August 22, 2026
1 out of 5
False advertising here means I won't come back.
Response from Best Buy
August 22, 2026
Hello there, Gary! Thank you for taking the time to reach out on Google with a review. It definitely makes sense wanting advertisements to be transparent. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #208178 in your message. You can find us here: Facebook (https://bby.me/kYC50y) Twitter/X (https://bby.me/2fDgMo) Instagram (https://bby.me/XIA0A3) We hope to hear from you!
Brenda D
August 21, 2026
1 out of 5
If I could give a zero or negative..I would. We purchased an LG refrigerator/freezer three months ago that is within the warranty period… the freezer drawers are defective to the point where we cannot open the freezer because it seals shut and have had several attempts to get this issue resolved.BEst buys policy is you have to deal with the manufacturer and they completely remove themselves from the process and totally unwilling to get involved in any way… needless to say dealing with this manufacturer LG has been almost impossible.. so after three months we have a worthless and useless freezer. Make sure you understand how useless Best Buy is after you take home your $ 3000 piece of equipment. You are better using smaller local people.. absolutely disgusting.
Response from Best Buy
August 21, 2026
We understand the frustration when your device has stopped working earlier than it should. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/R2nirj), Twitter/X (https://bby.me/QGvv9U), or Instagram (https://bby.me/qWyvIB), and mention your Google review, 207613.
Barbie C
August 20, 2026
5 out of 5
Geek squad was very helpful!
Joe 8
August 17, 2026
1 out of 5
Answer the phone !!!

About Best Buy Melbourne

bestbuy.com