Very bad service, nobody wanted to help us even though we wanted to buy a TV
Response from Best Buy
January 17, 2025
Hi, Carla,
Thanks for taking the time to leave your feedback here. It's unfortunate that your experience did not meet the level of customer service we've come to expect. We understand how frustrating it can be to not get the help you need.
We would love to get some more information about the experience you've had and the store you visited. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64688572 as reference.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Natalya M
January 16, 2025
This is a relatively small Best Buy, although still stocked with the essentials. When I went in December they'd sold out of a large number of products (e.g. the particular version of Ipad I was looking for as well as Ipad cases) and it was hard to get a staff member's attention. The parking elevators and pay machines are broken and perhaps because of it, our parking was free. I was also looking for an earphone cable but they didn't have any. Convenient location, but if you're looking for particular items, it may be worth going to another outlet.
Response from Best Buy
January 16, 2025
Hello,
Thanks for sharing your feedback with us. I understand not being able to find the items you were seeking or assistance with making your purchase, isn't an ideal shopping experience. I'd like to have our corporate team review this further with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and the location you visited. Please also refer to your "Google review 64686975" in your message to us.
Sincerely,
^Melissa
They will sign you up for 50$ yearly membership even when you tell them you don’t want it. Bought hp evny on promotion here probably bc it was low quality batch..been sent into warranty twice this year totally garbage products and service
Response from Best Buy
January 16, 2025
Hello,
Thanks for sharing your feedback with us. Our stores should never be signing anyone up for one of our memberships without their consent, so I understand having this added on top of having your computer not consistently work, wouldn't be ideal. I'd like to have our corporate team review this with you.
Please send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and mention your "Google review 64686701" in your message.
Sincerely,
^Melissa
Agustina c
January 15, 2025
Muy buen servicio y ofertas. Si no tenes tanto presupuesto la sección de Open Box es excelente