jorgej j
November 01, 2026
Everything was fine with the product, but before leaving I wanted to ask about scooters’ accessories, so I asked the associate at the door if they had safety helmets for scooters. She rudely told me they didn't have any in that store and turned her face away, and went back to her phone. I started looking around the store myself to see if they had any scooter accessories. This took me a while, since I didn't know the store. The employees saw me looking through all the departments, and instead of asking if I needed help, they called a police officer who started following me around. I felt a bit harassed, so I left without buying any accessories, and I don't think I'll ever go back to that store.
Response from Best Buy
November 01, 2026
Hello, Jorgej,
Thank you for sharing your feedback with us. We strive to provide a welcoming environment and helpful support for all our customers, and we recognize that this was not the experience you had during your recent visit. Please send us a direct message through one of our social media channels, so we can look into this further and assist you. Be sure to mention Google Review #246876 in your message.
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Always a must stop when I go to South Beach