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Frequently Asked Questions About Best Buy Miami Beach

How do I check product availability at the Miami Beach Best Buy?
How do I check my order status?
My local Miami Beach Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Miami Beach stores’ holiday hours?

Recent Reviews

4.2
(9157 reviews)
Matta J
August 14, 2026
5 out of 5
Top demais
Juan C
August 14, 2026
5 out of 5
Buena atención
Derek
August 14, 2026
4 out of 5
Me dejaron comprar dos paquetes de tarjetas pokemon
Estefania L
August 13, 2026
1 out of 5
I bought my laptop here a year ago. Later, I had an issue because I couldn’t remember the password to an old email account. I went back to the store and had to pay $200, only to be told that the problem was actually a factory defect with the motherboard. My laptop was there for two weeks. Since I needed a computer for work, the solution they offered was for me to buy another laptop and told me they would refund the money afterward. This was not cheap—it cost me $800.Today, they told me my original laptop was finally ready. When I went to pick it up, they told me that I now had to purchase Microsoft Office again. My experience has been extremely frustrating. It feels like they don’t care about you as a customer or as a person they only care about taking your money.
Response from Best Buy
August 14, 2026
Hi, Estefania, Thank you for reaching out here to share this experience, although we are saddened to hear it was such a negative one while trying to have your computer repaired. We would be happy to connect with you to ensure this is formally documented and escalated to the appropriate leadership teams for review. To get started, please send us a message on Facebook ( https://bby.me/zIVbTz), Twitter/X ( https://bby.me/nTOe7a), or Instagram ( https://bby.me/veUvBw). Please also include a note stating you are reaching out from a Google review by including this reference number: 203029. We look forward to hearing from you!

About Best Buy Miami Beach

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