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Frequently Asked Questions About Best Buy Doral

How do I check product availability at the Doral Best Buy?
How do I check my order status?
My local Doral Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Doral stores’ holiday hours?

Recent Reviews

4.3
(9650 reviews)
García C
January 17, 2025
1 out of 5
Today, I went to the Best Buy store in Doral. I needed a laptop for my office, so I asked for help. There were three young employees walking around and two of them talking amongst themselves. When I approached them for assistance, their response was: “Are you on the list?” “What list?” I asked. “There’s a list over there, go ahead and sign up. There’s no one else, so you’ll be first.” “But I’m here now; I just need to ask you a quick question.” Their response was: “We work with a list here.” Obviously, I left the store. It’s unfortunate to see such a high level of incompetence from these employees and the store itself. That’s why I increasingly prefer to shop online.
Response from Best Buy
January 17, 2025
Hello, Garcia, Thank you for your feedback on Google my Business. I know not being assisted when need help on purchasing a new computer is frustrating. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out mention "Google Review 64698537", provide details about your review, along with your full name, email, and phone number. Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) Here to assist, ^Jay
Angel O
January 16, 2025
1 out of 5
Bad service
Response from Best Buy
January 16, 2025
Angel, Thank you for the review. We hate to learn you haven't had a great experience with us recently. I would feel disappointed, as well. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64686788. Regards, ^Kristy
CAROLINA L
January 16, 2025
4 out of 5
Hicimos trade in de una computadora y estuvo bien. Pero no pudimos hacer el del teléfono porque no les aparecía en el sistema. Tuve que hacerlo online desde mi casa
Ronald V
January 16, 2025
5 out of 5
De lo mejor!!! Todas las ofertas y recomendaciones a los mejores precios

About Best Buy Doral

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