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Frequently Asked Questions About Best Buy Sweetwater

How do I check product availability at the Sweetwater Best Buy?
How do I check my order status?
My local Sweetwater Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Sweetwater stores’ holiday hours?

Recent Reviews

4.3
(9958 reviews)
valerie t
September 01, 2025
1 out of 5
What a terrible experience with support at this store location not only did I file a complaint to corporate I will be formerly submitting a complaint with the Better business bureau as well. Eddy and store supervisor George were disrespectful, lying to cover each other up and had a bad attitude all around.. to work with customers you must have the patience to hear customers out and not be rude and try to go around everything I felt like they were pushing me and manipulating me into getting a membership or else they would not help me . Nice to know Best Buy only treats “members” correctly everyone else don’t matter at all. Will not be using my Best Buy credit card again I’d rather it get closed for not using it then to give Best Buy even $100 of my money due to their terrible support.
Aquilino N
August 31, 2025
5 out of 5
Segunda viagem, segunda visita. Recomendo muito
Zack Y
August 29, 2025
1 out of 5
Would not allow me to trade in because I’m not a local, despite having been able to do it many times before. A waste of my time.
Response from Best Buy
August 30, 2025
Hi, Zack, Thank you for taking the time to leave feedback for us regarding your recent trade-in interaction. Please note that the Best Buy Trade-In Program is subject to state and local secondhand dealer laws. Here is a link to FAQs about our Trade-In Program: https://bby.me/ndet6z. If you have any additional questions or concerns, please send us a private message on any of the following social media platforms: Facebook (https://bby.me/es9lfw), X (https://bby.me/u7zrw3), or Instagram (https://bby.me/wc5x51). Be sure to mention “Google review #36926” in your social media message. Regards, ^Ravi
YORKLEY S
August 27, 2025
5 out of 5
Fue muy rápida de mi pedido

About Best Buy Sweetwater

bestbuy.com