Frequently Asked Questions About Best Buy Sweetwater
How do I check product availability at the Sweetwater Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sweetwater Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sweetwater stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sweetwater Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(10075 reviews)
Lorenzo V
December 05, 2025
1 out of 5
Pase horas esperando que me atendieran por una lista y despues de casi 2 horas voy y me habian borrado de la lista sin atender literal estuve esperando por nada en el lugar designado
Player R
December 05, 2025
1 out of 5
Comprar una RTX para que me llegue 4 piedras en la caja ? TREMENDA ESTAFA 👎
Response from Best Buy
December 05, 2025
Hola.
Gracias por tu reseña. Recibir piedras en lugar de tu artículo no es lo ideal. No dudes en contactar con nuestro equipo de soporte en redes sociales para que podamos ayudarte mejor.
- Facebook (https://bby.me/w8vpb0)
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- Instagram (https://bby.me/4uomy8)
Al contactarnos, menciona que se trata de 82027 de reseña en Google.
Saludos cordiales.
Daniel P
December 05, 2025
5 out of 5
Amplio y con muchas ofertas en tecnología y demás
Mario O
December 05, 2025
5 out of 5
Great store and helpful staff, I'll go back whenever I'm in the area for sure!