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This store is closing on 10/28/2023.
It's not goodbye, it's see you later! Stay connected with us, explore nearby locations or shop with an expert online.
Best Buy Pinecrest
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Geek Squad Services
Apple Shop- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Pinecrest
How do I check product availability at the Pinecrest Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pinecrest Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pinecrest stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pinecrest Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2205 reviews)
piso e
November 19, 2023
4 out of 5
tem quase tudo que procura mas o atendimento ainda deixa a desejar.
Jessica H
November 01, 2023
1 out of 5
Closing
Pauline P
October 23, 2023
1 out of 5
I have been a customer for about 40 yrs. Had a credit card that l used periodically l have great credit never always paid on time l went on line to purchase an item was told my credit card was cancelled was told if you don't use the card they will cancel it l used the card in March and paid it off, this explanation was outrage went to the store thinking they could help me the salesperson call the credit dept. they also said my card was closed and they could find no reason why she did say l could get a hold card pay $45 and get a credit of $1000.00 l was humiliated by this response hope Best Buy have a better explanation not going to give my credit score is 825 out of 850 bet Donald Trump don't have that score.
Elizabeth H
October 16, 2023
5 out of 5
Great customer service