I scheduled an appointment for an Apple Ipad battery replacement. I received a confirmation of the appointment and still, when I arrived to the store I was informed that they do not do that type of repair in the store. They were pushing me on buying a new Ipad from them
Response from Best Buy
July 19, 2026
Hello.
To hear an appointment did not take place as expected is concerning and we would be glad to look into this for you. To do so, please reach out to us on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. When you reach out, please be sure to include Google Review number 190282.
Thank you.
Me and my sister went in knowing exactly what we wanted and left with more than anticipated. A MacBook Air, an AirPod max, and a Dyson. Thanks to Andres R. for excellent customer service, and for being very patient and kind to us!
It's your typical Best Buy, just on the smaller side. It was pretty crowded when I went, but there were barely any employees around to assist anyone. The biggest letdown was the inventory—lots of empty shelves and bare pegs. Lastest and greatest gadgets are not here. Best buy it via their app or elsewhere. They do have some discount older items if you looking for that.
Definitely not the best location.
Response from Best Buy
July 03, 2026
Hey Sam,
We want to continue to be your go-to place for electronics and are sorry to hear that we let you down with the selections of product available. We always appreciate customer feedback and would like to know more so that we can improve. Please send a private message via Facebook (https://bby.me/9daEuj), Twitter/X (https://bby.me/DinwAz), or Instagram (https://bby.me/FIhh5h). In your message, please state that you are responding to Google Review 181899.
Me encanta este lugar y sus promociones