Frequently Asked Questions About Best Buy West Kendall
How do I check product availability at the West Kendall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Kendall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Kendall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Kendall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(5699 reviews)
marjorie n
August 25, 2025
5 out of 5
Very professional clean.great service
Gabriel C
August 19, 2025
5 out of 5
Muy buena experiencia de compra
Sean C
August 19, 2025
5 out of 5
Great customer service
Samir P
August 18, 2025
1 out of 5
Service is tooo bad
Response from Best Buy
August 18, 2025
Hello,
Thanks for sharing your feedback with us. I understand not receiving the level of service you were hoping for, isn't a welcome shopping experience.
I'm not sure what exactly happened, but I'd be happy to have our corporate team review this with you. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/d34j6d), Twitter/X (https://bby.me/texqdt), or Instagram (https://bby.me/952shy). Please also refer to your "Google review #31097" in your message to us.
Sincerely,
^ Melissa