Frequently Asked Questions About Best Buy West Kendall
How do I check product availability at the West Kendall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Kendall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Kendall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Kendall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(5929 reviews)
Belkys G
July 26, 2026
5 out of 5
Muy buena atencion
Dixie D
July 26, 2026
5 out of 5
I went to buy a microwave and the lady who attended us Geraldine is super attentive and kind, thank you for your help Geraldine 🙏🏻🙌🏻🥰
Yessica G
July 24, 2026
5 out of 5
I want to give a huge shoutout to Joel T. at the Kendall Best Buy. My family and I went in a little overwhelmed and he took the time to walk us through everything. You can tell he really knows his stuff and actually cares. We left confident we made the right choice. Thank you Joel!
William R
July 19, 2026
1 out of 5
I scheduled an appointment for an Apple Ipad battery replacement. I received a confirmation of the appointment and still, when I arrived to the store I was informed that they do not do that type of repair in the store. They were pushing me on buying a new Ipad from them
Response from Best Buy
July 19, 2026
Hello.
To hear an appointment did not take place as expected is concerning and we would be glad to look into this for you. To do so, please reach out to us on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. When you reach out, please be sure to include Google Review number 190282.
Thank you.