Best Buy West Kendall

Purchased a refrigerator on a monthly no-interest promo in mid-September. First they said fridge delivery on Oct 12, it was a long time but we said fine. Now they called and said end of November, though they started the charges regardless of the customer not having the product. Call center team said the manufacturer is to blame. We asked for a temporary solution as we patiently waited, and the only offer was that we could cancel, which is not what we want. Perhaps our expectations on our local Best Buy customer service and best deals were too high and we are just another transaction now waiting about 60 days to get our appliance delivered and installed.

Daniel Arrano is absolutely awsome. I just bought a new home and outfitting it with smart devices and a home entertainment center is the next thing on my list. Daniel gave me a great breakdown and explanation of all the options they had in store without any pressure to buy as well as give me demonstrations of each. He was extremely hospitable and very knowledgeable. If he isn’t a manager, I do hope he becomes one.

Ya conocen esta cadena de tiendas, tecnología y electrodomésticos, pero los precios están por las nubes, ideal para ir a mirar y de vez en cuando escarbar entre los productos Openbox que pueden tener buenos descuentos.

The Geek Squad truly seemed unorganized and caused me many problems and miscommunications from their part, however when Manager Yann Carabello decided to take a look at my pc, in less than an hour and a half my pc was booting and functioning, after a week of back and forth and telling me it was irreparable. Yann wanted me to honorably mention Amanda Lastra and Ryan Gilmore for putting their heads together to resolve my issue. He demonstrated A1 customer service and a level of professionalism that I felt had been lacking as of late at that store.