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Frequently Asked Questions About Best Buy West Kendall

How do I check product availability at the West Kendall Best Buy?
How do I check my order status?
My local West Kendall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Kendall stores’ holiday hours?

Recent Reviews

4.3
(5887 reviews)
Rafael c
May 21, 2026
1 out of 5
I usually come to this store, but today I went looking for a surface, they are showing some of then that are not in stock, and they new ones available per Kevin and the other guy I will not be able to see them because they are not allow to open the boxes. My question is: Are you exhibiting something you wont have in stock no more instead of showing what you have actually available. Over all kevin and the other guy will try to sell me something without even taking a look at the item I'll get. Very disaapoint this time. Never coming back to this location
Geraldo H
May 20, 2026
5 out of 5
A loja é muito completa. Ha muitas opções de eletrônicos e ha produtos com preços bem interessantes .
VICTOR S
May 20, 2026
1 out of 5
This store need training on customer service asap . I went there to get a new camera but since there was no one available I asked the guy in the tv department, in a very rude way he asked me what did I want i explained to him what I needed and then he said I am asking you if you know what u want. I repeat myself and then he said im on the tv department turned around and left. To be a huge store you really need to train all your personnel better. I went to a different store (the one at dadeland mall) and there was a huge difference . I rather drive a little bit more instead on being in a place where respect is lost . Customer is always first!!!!
Response from Best Buy
May 20, 2026
Good Afternoon, Victor, We certainly understand how you are feeling after an issue occurred regarding a lack of support that you needed while shopping for a new camera. We would be happy to review this further with you. Please feel free to send us a private message on social media that includes your Google review case ID: #154980. - Facebook (https://bby.me/kUGGb6) - Twitter/X (https://bby.me/P4pBaA) - Instagram (https://bby.me/JvSEjS)
stephanie v
May 02, 2026
1 out of 5
absolutely impossible to talk to a human on the phone thanks to the AI garbage they have set in place. Im trying to purchase something but I cant thanks to the AI I won't.
Response from Best Buy
May 02, 2026
Hello, Stephanie, We know that the Automated call system can sometimes cause concerns when looking for help. We would be glad to assist you if you would like to chat with us for support on any of our social media profiles below with Review 148025 for support. Facebook (https://bby.me/ZyppJQ) X (https://bby.me/Xyi0xQ) Instagram (https://bby.me/IXvQQA)

About Best Buy West Kendall

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