absolutely impossible to talk to a human on the phone thanks to the AI garbage they have set in place. Im trying to purchase something but I cant thanks to the AI I won't.
Response from Best Buy
May 02, 2026
Hello, Stephanie,
We know that the Automated call system can sometimes cause concerns when looking for help. We would be glad to assist you if you would like to chat with us for support on any of our social media profiles below with Review 148025 for support.
Facebook (https://bby.me/ZyppJQ)
X (https://bby.me/Xyi0xQ)
Instagram (https://bby.me/IXvQQA)
Got an awesome Bose portable Bluetooth speaker on sale and they were nice enough to match it from another local vendor in Kendall.
I had an outstanding experience at Best Buy thanks to the incredible team there. I want to personally thank Joel Tresplacios, the manager, for being extremely patient, professional, and genuinely committed to helping me. He made the entire process smooth and stress free.
Also, a big thank you to Oscar Urra, the TV specialist. His knowledge of the different brands and products is truly impressive. He took the time to explain everything in detail and helped me choose the best TV for my needs without any pressure. That level of expertise and care is hard to find.
Overall, an amazing experience great customer service, knowledgeable staff, and a team that truly cares. Highly recommend!
Muy buen lugar x para comprar computadoras, teléfonos, accesorios, televisores, etc a muy buen precio