Best Buy West Kendall

had an incredibly disappointing experience at this location with a manager named CHRIS . I went in to exchange a broken vacuum that was covered under my protection plan, but the customer service representative was extremely dismissive. Instead of helping, he refused to process the exchange, pointed at the receipt, and told me he didn't want to go back and forth. I've purchased protection plans here for years, but this level of poor customer care is surprising and unacceptable, and I will be sharing my experience with friends and family

Hello, I had the worst experience with this store. At the end of May this year I bought an HP computer that came out terrible with the battery. FOR MY SHUTTSAKE it had only been two weeks old, I went looking for a solution and had to talk to two different people and the people who are responsible for the computer area know absolutely nothing, they don’t know how to recommend, they don’t know about brands, about good models, ABSOLUTELY NOTHING. They were technicians and didn’t know absolutely nothing about a computer; I had to claim with three people to get a solution and I replaced my computer with a new one and it didn’t work either, I had to replace it with a new model of which I HAD TO investigate myself because when I asked for one that would work they didn’t know what to tell me. Now my computer has been three months old and stopped working and I went looking for a solution and they didn’t know what to do just because I didn’t have insurance with Best Buy only with HP and the HP technicians didn’t even know what model it was and that it was an old model from 2025. Don’t go to this store, no one knows where they are standing, nor what they do; all their equipment is terrible. I wish that instead of giving me social media users, they WOULD GIVE ME ANSWERS, EFFECTIVE SOLUTIONSSSSS. Now we have to keep paying for the computer while I'm not even using it. No one in their store has a clue what they're doing, they don't even give good answers and they just spend time chatting among themselves and giving "sarcastic" answers to people.

VARIEDAD DE ELECTRODOMÉSTICOS.. PARQUEADERO AMPLIO...

Es la mejor tienda que hay para todos los efectos electrodomesticos al hacerte miembro , siempre me han ayudado y muy rapido y efectivo, con buenos planes de finnaciamiento , a mi me encanta!