The store manager, Joel, is rude and incompetent. I waited half an hour to pick up my order, and when I asked for the manager, he told me I’d need to wait another 4 days for him to figure it out. Absolutely terrible customer service. Don’t go here if you don’t want to waste your time.
Response from Best Buy
September 17, 2025
Hello,
Doing a pickup order is typically a quick and easy way to get the items you want to purchase, we understand being told it could take several days to receive, isn't welcome. Please send a private message on one of our social media platforms, Facebook (https://bby.me/kya2q8), Twitter/X (https://bby.me/89aw94), or Instagram (https://bby.me/eodz6y), and reference your "Google review #44556" so we can review this further with you.
Valentina C
September 12, 2025
They provided excellent service and were very effective in resolving the issue of the watch that i wanted
We came to buy some TVs and Oscar helped us through the whole process. He was very knowledgeable and was well suited to answer all of our questions which we were very grateful for. He made all the difference in our shopping experience and we purchased two TVs he recommended. Thank you Oscar!
SANDRAH K
September 04, 2025
IMA GIGANTE DO ELETRÔNICOS