I bought a Maytag dishwasher for $530 and paid an additional $308 for delivery, installation and hauling away my old dishwasher. Best Buy sent me a checklist to complete before the delivery to make sure things went smoothly, which I completed. When the dishwasher was delivered, the employee said it couldn't be installed without me paying an additional $300, which I had to pay in cash or by Zelle. I had to Zelle it to his personal bank account, not Best Buy. I ended up paying more for delivery and installation than I did for the dishwasher.
Response from Best Buy
March 09, 2026
Hello, Mike.
This is not the experience we expect for our customers, and we would like to review this further. Please reach out to us in a private message on Facebook (https://bby.me/exkky3), Twitter/X (https://bby.me/k7djx9), or Instagram (https://bby.me/v4xjzi), and mention your Google review, 127288.
No problem fast service, nice staff
Excelente lugar para encontrar toda clase de productos electrónicos a muy buenos precios y lo mejor de todo es la excelente asesoría brindada por Naiara, quien nos atendió de forma profesional y con una linda sonrisa.