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Frequently Asked Questions About Best Buy Tropicaire
How do I check product availability at the Tropicaire Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tropicaire Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tropicaire stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tropicaire Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(6264 reviews)
Fidel M
May 27, 2025
5 out of 5
Nice and helpfull crew
Facundo M
May 27, 2025
1 out of 5
Pesimo lugar! Compras algo que supuestamente está en descuento y luego te agregan 50 Uds de membresía sin consultarte!!!! Llamamos para cancelar la membresía y no lo hacen metiendo muchas excusas. Pésima experiencia!
Clara D
May 27, 2025
1 out of 5
Horrible experiencia!
Al llegar tuvimos que esperar más de 20 minutos para que nos atiendan, una vez que nos atendieron hicimos una compra donde nos agregaron sin consultarnos una membresía de 50 dólares, cuando quisimos darla de baja no pudimos porque lo agregaron al precio final de la compra! Una vergüenza. Nos robaron el dinero
Pedro D
May 27, 2025
1 out of 5
I purchased an open-box Sony camera in excellent condition. When I went to pick it up, it was in a plastic bag along with the battery (which is why the product was scratched, since it had no protection whatsoever). I told them that this couldn't be the product I bought because I had purchased it in excellent condition, but both the employee and the manager insisted that, for them, that was considered excellent. They weren’t even going to give me the lens that was supposed to come with the camera and for which I had paid. After almost an hour of arguing, they finally gave me the correct product.