Frequently Asked Questions About Best Buy Tropicaire
How do I check product availability at the Tropicaire Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tropicaire Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tropicaire stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tropicaire Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(6018 reviews)
D D
September 16, 2024
1 out of 5
There’s a serious lack of training and professionalism at this store. The managers are more preoccupied with kissing and hugging the employees, and looking at their phones. I do not understand why Best Buy has me open up a business account to wait four hours for three Apple TVs. This is by far the worst experience at a Best Buy I have had at any store in Florida. The manager Anthony needs to be better trained
Response from Best Buy
September 16, 2024
Hi there,
Thank you for sharing this review with us here. I'm concerned to hear about this, and understand it would be frustrating if the service you received didn't meet expectations. We'd be happy to discuss this further with you to understand your experience and provide any assistance you may still need. If you'd like to do so, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and this review so we can assist.
Thanks,
^Caleb
Vlog I
September 15, 2024
1 out of 5
The delivery person/service you used, delivered our package and then parked in the neighbors house and had their passenger in the car come and steal the package mins after. We have it all on camera and will be reporting this. This all took place on 09/14/24 around 3:50pm EST
Response from Best Buy
September 15, 2024
Hello, Vlog It Up,
Thank you for reaching out to us here, and for taking the time to share your experience here with us. We understand how important excellent customer service can be, and would like to take a closer look into this with you to address any concerns you may have!
To continue, please contact us on Facebook: @BestBuy (http://facebook.com/BestBuy), Twitter/X: @BestBuySuport (http://twitter.com/BestBuySupport), or Instagram: @BestBuy (http://instagram.com/bestbuy) for further support. For quick assistance, please include your full name, email, phone number, and this review in your message.
Thank you,
^Brandon
Jorge M
September 13, 2024
4 out of 5
Exelent atention and find you espect
Alfonso R
September 09, 2024
4 out of 5
Buena atención, buen parqueo y excelentes opciones en la oferta.