How do I check product availability at the Naples Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Naples Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Naples stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Naples Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3512 reviews)
Haim H
June 24, 2026
5 out of 5
Great experience. They let each other know what you need so someone meets you as soon as you arrived in the general area of what you are looking for.
Sean O
June 19, 2026
1 out of 5
I will never spend another dollar at Best Buy! Completely inexperienced and lazy Samsung Guy with the gray shirt definitely didn’t wanna be there and he made the perfectly clear that he was not even going to lift a finger try to help.
Response from Best Buy
June 19, 2026
Hello. Thank you for reaching out. If you need any assistance or would like to get your experience documented, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
Steve M
June 11, 2026
5 out of 5
Just wanted to thank Bryan Vinson for doing an amazing job and super professional helping myself and mother out for a new TV. I was calling from NJ to help her out and Bryan took the time to explain a few models and answering all my questions. He went above and beyond. I have been in sales for close to 30 years and very rare to find great salespeople who are not only good at sales but are professional and actually listen. Your in great hands with him!!
Matthew V
June 08, 2026
5 out of 5
nice clean store lots of laptops especially online was happy to find that the open box laptop condition was actually just 2 scratches and no issues in performance.