Best Buy Ocala

Mal servicio y atencion

I paid over $3,000 for a laptop from Best Buy for my husband. The HDMI does ot work. Don't waste your money with this company. The memory is supposed to be significant but it isn't. I purchased it online. Even though I have an extended warranty, I have to drive an hour one way to bring the computer in. We just got the computer. This is nothing but a headache and a huge inconvenience for us. I will never buy from Best Buy again.

I normally don’t do negative reviews, but I had to do this one. The guy back in your electronics yesterday on Black Friday at the register selling extended warranties didn’t get his name. He was rude and obnoxious to people that didn’t want to take the warranties. I get that. I know how that program works. But here’s what disturbed me. When I stepped up to his register to pay, I went ahead and saved him some time. I said I’ll be skipping the warranty. The line was long and I didn’t want them anyways. As he continued to process my paperwork to take my card to pay for the sound bar and speakers that I bought, he says this to Me, “ just don’t play it very loud”. That was weak as pond water total misrepresentation of what Best Buy should be and he was a snob on top of it. Replace him as soon as possible he’s rude and obnoxious. Like a little baby that didn’t get his way..

Longest wait time. Came in 10 minutes early and left an hour late. I had an appointment and just needed to drop something off to send to apple. If you can avoid using geek squad in Ocala I suggest you do because the wait and time to get the drop off done is not worth the stress.