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Frequently Asked Questions About Best Buy Ocala
How do I check product availability at the Ocala Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Ocala Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Ocala stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Ocala Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4651 reviews)
Eleanor
February 09, 2026
1 out of 5
We ordered a gas range from Best Buy in Ocala, FL. The order process went well. They gave us a delivery date of 2/9 to arrive between 1-5. We'll, it is now after 7pm and no sign of them. Called Customer Service and got put thru to Home Services at an off-site location which took a long time getting back to us and then said they tried to call the driver but couldn't get thru. Called several times and spoke to several people telling us the same thing. No way to speak to a manager or supervisor. My husband took out our old range himself earlier today to make it easier for the drivers. I have been sick and need my prescription picked up by my husband who was going to pick it up but planned do it after the delivery. Our community has a front gate that closes at 8pm. No idea if they are coming or not. Needless to say, I won't be ordering appliances from Best Buy ever again!
The off-site customer service just called after 8:00 saying they can't deliver til Thursday! We canceled the order.
Response from Best Buy
February 10, 2026
Hello, Elanor,
Thank you for reaching out with your concerns on your delivery not being completed as expected. Delays can be difficult, and we are glad to look into your delivery if you need support. Please reach out to us on any of our social media profiles for support with Review 115219.
Facebook (https://bby.me/cleuz5)
Twitter/X (https://bby.me/5l9egu)
Instagram (https://bby.me/4e31wh)
john “
February 07, 2026
5 out of 5
Drew in electronics saved the day for my mom’s birthday gift.
Thank you for helping my bride out with this today.
Sara C
February 07, 2026
5 out of 5
Always find what I need here
Halley B
February 06, 2026
1 out of 5
I made an appointment days in advance and took time off of work just to be told my laptop was 2 months passed the five year window to order parts. Of course they don't want to tell you that before the appointment so they can try to sell you a new device. Such a waste of time.
Response from Best Buy
February 06, 2026
Hello, Halley,
Thank you for your review. It can be frustrating when you don't get the result you would like from an appointment, especially when you are told your protection plan has expired. If you would like to formally document your review, please send a message on social media. Please include Google Review 113760 in your message.
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Twitter/X: @BestBuySupport