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Frequently Asked Questions About Best Buy Ocala

How do I check product availability at the Ocala Best Buy?
How do I check my order status?
My local Ocala Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Ocala stores’ holiday hours?

Recent Reviews

4.0
(4317 reviews)
Vilma G
December 02, 2024
5 out of 5
Very good customer service !!
michael k
December 02, 2024
1 out of 5
Slow........ took them 3 hours to pull a TV a bought. Never again. Shop elsewhere.
Response from Best Buy
December 02, 2024
Hello, Michael. We do our best to meet the time frames that we provide and make pick up as quick as possible, but there may be times when unexpected delays may occur. I'd like to have this looked into further with you. Can you please send a private message to one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details of what happened, including the store you visited? Best, ^AllisonS
Chris W
November 30, 2024
5 out of 5
Easy to find the mouse I needed. They had plenty of options. I didn’t get the first o e I found as there was a Bluetooth mouse that was better in the end.
Paul M
November 30, 2024
1 out of 5
Called to verify that a black friday item was still in stock and placed an online order while on the phone with the store was told it should be ready for pickup in 10-15 minutes just got an email saying the item is unavailable and am given no time frame on when it would be back in stores multiple attempts to find out why the order hadn't been filled throughout the day were met with employees saying it should just be 10-15 more minutes Do yourself a favor and just go to the store if you're getting something on sale or low in stock online ordering has failed me and several other people I talked to waiting in the store pickup line
Response from Best Buy
November 30, 2024
Good Afternoon, Paul. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64495070" for reference. You can find us here: Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy Kind Regards, ^Trey

About Best Buy Ocala

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