How do I check product availability at the Ocala Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Ocala Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Ocala stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Ocala Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4317 reviews)
Vilma G
December 02, 2024
5 out of 5
Very good customer service !!
michael k
December 02, 2024
1 out of 5
Slow........ took them 3 hours to pull a TV a bought. Never again. Shop elsewhere.
Response from Best Buy
December 02, 2024
Hello, Michael.
We do our best to meet the time frames that we provide and make pick up as quick as possible, but there may be times when unexpected delays may occur.
I'd like to have this looked into further with you. Can you please send a private message to one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details of what happened, including the store you visited?
Best,
^AllisonS
Chris W
November 30, 2024
5 out of 5
Easy to find the mouse I needed. They had plenty of options. I didn’t get the first o e I found as there was a Bluetooth mouse that was better in the end.
Paul M
November 30, 2024
1 out of 5
Called to verify that a black friday item was still in stock and placed an online order while on the phone with the store was told it should be ready for pickup in 10-15 minutes just got an email saying the item is unavailable and am given no time frame on when it would be back in stores multiple attempts to find out why the order hadn't been filled throughout the day were met with employees saying it should just be 10-15 more minutes
Do yourself a favor and just go to the store if you're getting something on sale or low in stock online ordering has failed me and several other people I talked to waiting in the store pickup line
Response from Best Buy
November 30, 2024
Good Afternoon, Paul.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64495070" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey