Best Buy Ocala

I had a great experience with Chris at Best Buy in Ocala, FL. He provided excellent customer service — very pleasant, knowledgeable, and genuinely helpful throughout the entire process. He went above and beyond by personally bringing my purchase out to my truck, which I truly appreciated. It’s rare to find that level of service these days. Thank you, Chris, for making the experience so easy and positive!

Muy mal trato en esta tienda .El personal de reparaciones es lo más grosero e inexperto que puedes encontrar en este lugar .No tienen suficientes atendiendo en el lugar realmente y una experiencia horrible

They leave you in the dark on a repair for for an iPhone for two weeks don’t offer an update and when you call for one no one can give you and answer . Do not recommend

We ordered a gas range from Best Buy in Ocala, FL. The order process went well. They gave us a delivery date of 2/9 to arrive between 1-5. We'll, it is now after 7pm and no sign of them. Called Customer Service and got put thru to Home Services at an off-site location which took a long time getting back to us and then said they tried to call the driver but couldn't get thru. Called several times and spoke to several people telling us the same thing. No way to speak to a manager or supervisor. My husband took out our old range himself earlier today to make it easier for the drivers. I have been sick and need my prescription picked up by my husband who was going to pick it up but planned do it after the delivery. Our community has a front gate that closes at 8pm. No idea if they are coming or not. Needless to say, I won't be ordering appliances from Best Buy ever again! The off-site customer service just called after 8:00 saying they can't deliver til Thursday! We canceled the order.