Run by unfriendly Geeks. This place will be closed during next year..poorly managed and way overpriced
IT'S A SHAME EVERY WASHER I REVIEWED HAD AN ISSUE, BASICALLY YOU HAVE TO GET AN EXTENDED WARRANTY 😕 BECAUSE THEY ARE MAKING QUALITY WASHER OR DRYER ANYMORE ...THE CALL SYSTEM ( GEEK SQUAD ) WAS EXTREMELY RUDE , I PLACED AN ORDER FOR A WASHER , CALLED BACK TO CHECK IF IT CAME IN BLACK ( SIMPLY CHECK PLEASE) WHY DID MY EXISTING ORDER HAVE TO BE DELETED , TO CHECK AN ORDER ? I HAVE TO WAIT 3-5 DAYS FOR ALMOST $900.00 & THEN BORROW $$ TO PLACE ANOTHER ORDER !!! I WISH HOME DEPOT HAD WHAT I WANTED , BECAUSE LOWE'S IN OCALA CAN'T GET A PENNY FROM ME & AFTER THIS PURCHASE BEST BUY LOST A GOOD CUSTOMER 😞 I PAID OFF MY CREDIT CARD A week after I brought my new refrigerator....I NORMALLY DON'T FEEL THIS MUCH OF FRUSTRATION , BUT I WAS JUST HUNG UP THE PHONE & WAITED UNTIL I CALMED DOWN
AND MADE MY ORDER !!!! I JUST HAVE TO CALL ON JESUS CHRIST 🙄 TO GIVE ME STRENGTH 💪 THE AMOUNT OF DISRESPECTFUL CALL SERVICE PPL & THAT AI MESS ...I KNOW I SHOP LESS NOW , BECAUSE IF YOU DON'T RESPECT ME & THEN YOU DON'T WANT MY MONEY PERIOD 💯 BEST BUY TRAIN YOUR RUDE CALL CENTER !!!!!!!! IF YOU DON'T WANT DIRECT PHONE CALLS UNLESS YOU COME IN PERSON !!!!
Steven V
February 27, 2026
It's a nice Best Buy. Very helpful staff.