Best Buy Ocoee Outlet

Preços incríveis

Henrique was amazing! He price matched, went above and beyond to find us a Bravia 7 85. Great experience overall. Saved us a lot of money and made our drive worth it.

The outlet stores definitely have their place in today's market. I asked if their appliances had any remaining factory warranty. I was told they would not guarantee there was any remaining warranty. The clerk stated that is why we sell additional warranties. When an additional warranty charge is added to their dishwashers, it no longer made sense for us to purchase models they had on the floor. We ordered new and picked up from the Best Buy warehouse.

I live 90 miles away from the Ocoee outlet store, so I planned my day around buying a refrigerator. I walked into the store 2 hours later. There were four employees standing at the lectern or customer service counter. No one looked up from their phone, so I just started browsing. A few times, I asked an employee walking by a question. Each and every time, I got a finger pointing up with the statement that someone would be sent my way. I started writing down my questions, but no one ever came. Sixty minutes later, I just took a tag off a fridge and walked up front. I previously asked an employee if that's how it works, but he stuck up the give me a minute finger and said he was going to the bathroom. When I got to the counter with the tag, I was told that I was supposed to ask someone on the floor. I pointed to that same lecture at the front door and stated that the floor employees have not moved in the last hour. He asked, "did you try asking somebody?" I said yes, but reminded him that no one was on the floor. Anyway, he walked back to the fridge with me and got the info. he needed. After 10 minutes of trying to ring up my purchase, he called for a manager. Wouldn't you know it, the mgr was one of the people standing at the lecture. He came over, and 10 minutes later, I was told that someone bought it online. Can't help that, so I started looking again. The associate who tried to help me locate a fridge as most of the refrigerators had the wrong information attached. About another 45 minutes later, I found another fridge that I liked. Took the info to the counter. The associate walked back to the fridge to make sure everything was good and that he had what he needed. I was around my budget, I was glad my search was over, and I paid and left. About 30 minutes into the drive home, that associate called me and said he had bad news. He advised me that the fridge was marked with the wrong information, so he was cancelling my order unless I wanted to pay the difference. I reminded him that I scanned it with the app, and he scanned it with his gadget. He said, "remember I said that it was a good deal? That's because it was not the right price. I can use your same form of payment, but the difference is $1,600." I was calm, and I asked to speak to the manager, knowing that the mgr is one of the floor associates standing around looking at tik toks. The manager basically said I would have to pay $1600, or he was cancelling the order. I responded that I shouldn't have to do either as it's illegal to advertise a lower price. He said, "do you want it"? Said yes. He responded, "are you paying the difference?" I said no. He said he was canceling it and he hung up. I called Best Buy customer service. I was told sorry for my experience and I could go online and write a review. So, a eight-hour trip just to learn that the Best Buy Outlet in Ocoee sucks Saundra Madison, Tampa, Fl