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Recent Reviews
4.0(1542 reviews)
Alejandro A
September 14, 2024
5 out of 5
Local muy grade muchos productos en oferta. Principalmente heladeras y lavarropas. La atencion es muy buena. Vale la pena pegarse una vuelta
Meredith U
September 12, 2024
1 out of 5
I used to love this store. But today I came in for a microwave and the advertised price changed when I went to checkout. By over $100!!!! This is not only unethical but the manager did absolutely nothing to help and didn’t care that they messed up stating “well the price went up yesterday”. To which I said, you should’ve changed the price tag. Of course you can’t price match an open box item so there’s no way to honor the price or get it lowered if it goes down, which is also why is makes no sense it would magically go up $200 in one day. Be cautious, push back 1 I’ll be calling customer service to see if there’s any way to get the price honored. Price advertised as $279.95 but rang up as $395.95. Disappointed with the poor customer service and lack of accountability for the price being advertised wrong. Uploaded a photo for proof of wring advertising
Response from Best Buy Outlet – Ocoee
September 12, 2024
Hi, Meredith,
Thank you for taking the time to share this review with us, although we hate to hear there was an issue with pricing when you checked out. We would be happy to see if we can help out here.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64194592. We look forward to hearing from you!
Regards,
^Katie
Lordeus S
September 12, 2024
3 out of 5
That looks like a warehouse. I did not find what I was looking for in that place
Response from Best Buy Outlet – Ocoee
September 12, 2024
Hello,
Thank you for the review. I can understand your frustration with not being able to find what your looking for. We do have a website www.bestbuy.com that may have what your looking for.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy
Maria B
September 11, 2024
5 out of 5
Muy buenas ofertas y una excelente atención. Conseguí productos con buenas diferencias de precios