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Best Buy Millenia Mall
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services
Find Items in This Store
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Frequently Asked Questions About Best Buy Millenia Mall
How do I check product availability at the Millenia Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Millenia Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Millenia Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Millenia Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(13176 reviews)
João P
August 19, 2025
1 out of 5
Fui na loja do Millenia. E comprei um AirPods 4. Usei ele durante 16 dias e não me adaptei. O Fone me deu diversos problemas e eu quero trocar.
O atendente não me deixou trocar, mesmo tendo nota da compra e estando praticamente novo e intacto, inclusive tenho até a caixa no qual ele vem.
Ainda tentou me vender um plano de fidelidade, argumentando que teria que assinar um plano de 50 dólares mensais para poder trocar o meu fone, achei isso um absurdo e uma tremenda falta de respeito. Desde quando tenho que assinar um plano para trocar o meu fone.
E além disso, gostaria de trocar por outro produto dentro da loja, ainda mais caro, que eu iria pagar a diferença.
Aguardo o retorno o mais breve possível
Rafael A
August 19, 2025
1 out of 5
Péssimo atendimento nessa unidade. Procure outra pra ser bem vindo.
Response from Best Buy
August 19, 2025
Olá Rafael,
Agradecemos por compartilhar seu feedback sobre sua experiência de compra conosco. O que você compartilhou aqui é bastante preocupante. Temos orgulho de garantir um excelente atendimento ao cliente. Gostaria de mais detalhes para ver como podemos ajudar.
Para ajudar, envie-me uma mensagem privada através de nossas redes sociais no Instagram (https://bby.me/j0fyy2), no Twitter (https://bby.me/bilk9u) ou no Facebook (https://bby.me/d3l72n) com todos os detalhes da sua experiência. Adicione também o número de avaliação do Google: 31672. Aguardamos o seu contacto.
Atenciosamente,
^Deysha
Gustavo R
August 17, 2025
3 out of 5
Buena atención y varios marcas y priductos
Vinny C
August 13, 2025
5 out of 5
Rey is a fantastic manager and was so helpful in price matching for us. 5 stars for the amazing customer service.