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Frequently Asked Questions About Best Buy Millenia Mall

How do I check product availability at the Millenia Mall Best Buy?
How do I check my order status?
My local Millenia Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Millenia Mall stores’ holiday hours?

Recent Reviews

4.3
(12860 reviews)
Keith P
March 27, 2025
5 out of 5
Very good in store Geek Squad sales and service support
Walter V
March 26, 2025
5 out of 5
De todo y muy buen precio
Tim M
March 24, 2025
1 out of 5
We were sold an iPad and a case, the case was the wrong size and broke the screen. We had full warranty but Mike at "customer service" (non customer service really) was very aggressive and would not help get replacement. He had a very non caring or understanding demeanor and would not take into any consideration that a best buy representative sold us the wrong size case. Clearly should not be in customer service with this type of attitude 😒
Response from Best Buy
March 24, 2025
Hi Tim, Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the service you received from us didn’t meet expectations, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist. We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64964626. Thanks, ^Caleb
Will S
March 23, 2025
1 out of 5
I had to get a laptop replaced, and I was charged an extra $400 and received the wrong laptop after my exchange. The managers at Best Buy were extremely unhelpful and the skinny one with the tattoos was rude, and the rest of their staff is not knowledgeable or professional. I’m very dissatisfied with my shopping experience and I’d recommend purchasing electronics on amazon.
Response from Best Buy
March 23, 2025
Hello, Will. Thank you for taking the time to share your experience. We always strive for the best, so to hear this has not been your experience is concerning. We would be more than happy to help assist in any way we can as well as document this experience for internal review. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64960314. Best, ^Allison

About Best Buy Millenia Mall

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