Store #157 is my favorite location. Aubrey an employee was very polite & helpful. She greeted me as soon as I entered the store. Other employees Sean (c157), & Gary were great as well.Best place to Buy & Best customer service!! Thank You :-)
Aquarii_420
July 18, 2026
It's very disheartening to get home and see that your 2 thousand dollar gaming PC was already opened and best buy put their tape over it. I even asked the cashier and he said no and laughed. So he is a liar! Dishonest, employees, I'd stay away from East colonial location!
Response from Best Buy
July 19, 2026
Hello Aquarii,
If we were in your position, we would feel the same way if your item was previously opened. And we’re really grateful you took the time to share your experience with us. We want to see if we can help. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #190069 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/aGMYW5)
• Twitter/X (https://bby.me/kHVXPp)
• Instagram (https://bby.me/pAAQFJ)
Good, friendly employees, bought a Kindle for a reasonable price