Frequently Asked Questions About Best Buy East Colonial
How do I check product availability at the East Colonial Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Colonial Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Colonial stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Colonial Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(6364 reviews)
Luke R
September 22, 2026
5 out of 5
Best Best Buy
Thomas L
September 22, 2026
1 out of 5
NEVER bring Apple product to ANY Best Buy. They have zero repair tracking throughout the process. Zero accountability. They don’t care when your product gets fixed. They will give you 5 different stories depending on who you talk to. 0* rating. Never again!!!
Response from Best Buy
September 23, 2026
We understand the frustration when your repair experience has not gone as expected. For assistance, please reach out to us in a private message on Facebook (https://bby.me/b1gvcR), Twitter/X (https://bby.me/cfPfRV), or Instagram (https://bby.me/cZJzvl), and mention your Google review, 225501.
Palak P
September 17, 2026
5 out of 5
One of the best, best buy store. Customer Service is excellent
Allan M
September 17, 2026
2 out of 5
Terrible service
Response from Best Buy
September 17, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.