Frequently Asked Questions About Best Buy East Colonial
How do I check product availability at the East Colonial Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Colonial Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Colonial stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Colonial Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(6292 reviews)
Paul v
June 27, 2026
1 out of 5
I have shopped at Best buy for many yrs. I don't think I should have to buy a membership to be able to extend the return period to 30 days instead of 14 on a phone case. I will just buy my stuff somewhere else instead of submitting to a money grab to increase the bottom line. They did this several years ago when circuit city was a thing and it went away. I guess I will shop somewhere else.
Brian G
June 22, 2026
5 out of 5
The geek squad was very nice and helpful, made everything super easy, they clearly know their stuff !!
Ricardo O
June 18, 2026
5 out of 5
Good
Joel B
June 18, 2026
1 out of 5
I paid online a printer and after 7 hours is not available to pick up and customer serv over the phone just tell me to cancel my order and get it from another place if I am in a rush!
Response from Best Buy
June 18, 2026
Hello,
Thank you for the review. We certainly never want to make our customers wait.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 174188