Frequently Asked Questions About Best Buy East Colonial
How do I check product availability at the East Colonial Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local East Colonial Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy East Colonial stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the East Colonial Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(6007 reviews)
Minh T
June 25, 2025
5 out of 5
Jose is very nice and helpful, we bought a dryer here with his help. Review by an Asian family. Thank you
E. P
June 24, 2025
5 out of 5
Incredibly but you should by on internet and grab it there.
Brent J
June 18, 2025
5 out of 5
Ive had my last 3 audio installations for my car here. Very good people. I had an issue which was taken care of today. My appointment was for 445.i got a call at 12 saying they had a cancelation. I got in and out and the guy was very nice.
Andrew C
June 16, 2025
1 out of 5
Came in to pick up a pair of AirPods and was told I already picked them up. Manager Bryce/Bruce tried to play me like an idiot and says they “can’t retrieve the footage” and that I should dispute it with my bank or wait to hear back from them. They treated me as if I was trying to scam them. They have some sort of sticker system for pick up orders and apparently they have it for my order so either they gave it away or someone stole it. I just want my headphones.