Thanks for delivering my Samsung 75 inch I am satisfied in also I like to take my time to thanks Carlos from manada so did a fantastic job by hanging up the tv thank you so much
Terrible store. The Geek squad ripped me off. Dropped the TV at my house, had the wrong mount bracket and never installed it. Never called back, never answered calls, never rescheduled. Over charge for merchandise, over charge for Geek Squad, then don't complete the work and fade into oblivion. They are thieves.
Response from Best Buy
July 06, 2026
Thank you for sharing your feedback with us, Jay. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service. Let’s get this addressed and reviewed further for you.
First, we will need more details from you. Please message us through our social media channels on Instagram (https://bby.me/7CqZg1), X/Twitter (https://bby.me/ItagP6) or Facebook (https://www. https://bby.me/KjnioF) with the full details of your experience. Also add Google Review 183447. We look forward to hearing from you.