Lauren P
December 22, 2025
Are there words to describe excellent customer service beyond 5 stars?
Yes. Shi-Loh.
This phenomenal human empowered me to find the BEST solution for me.
Not the most expensive, not the easiest, not what’s promoted. What I needed.
I came in prepared- understanding what I thought I needed. But I basically webMD’d myself but of electronics and almost got the absolute WRONG thing I needed.
I will never not come to Best Buy now. I’m a customer for life.
Shi-Loh, thank you. And to her leadership, you hired well, you trained well, now protect this human or I’m gonna recruit her to my company. She gave me the shopping support vibes I only remember as a kid, like when you went to a blockbuster and they recommended a really good movie that you never heard of- would never have chosen, but remember for life.
That’s what I just experienced. Thanks Best Buy.
Ps I didn’t ask permission for her to be in the photo, but I snuck one cause really, I need her to be recognized!!! Hope it’s ok!
So fast and easy to pick up
Brenda neves was such a big help shes such a good person
Compro todas mis cosas ahí y todo bien