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Frequently Asked Questions About Best Buy East Colonial

How do I check product availability at the East Colonial Best Buy?
How do I check my order status?
My local East Colonial Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy East Colonial stores’ holiday hours?

Recent Reviews

4.1
(6384 reviews)
Kim D
November 14, 2026
1 out of 5
This store used to be good. Can’t say that i agree with that anymore. Consistently have had horrible customer service experiences to the point where im ready to cancel doing any business with best buy in the future.
Response from Best Buy
November 14, 2026
Hello, Kim, Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 255303. Facebook (https://bby.me/spvzc6) X (https://bby.me/v1dpfa) Instagram (https://bby.me/KFNbNA) We look forward to assisting you there.
Ameera B
November 14, 2026
1 out of 5
This is the only best buy that doesnt have a line dedicated strictly to purchases.. you will wait 40 minutes in the customer serive line when you only need a quick purchase. This is ridiculous. 5 people waited in line to purchase items while the cashiers were handling customer service issues..what type of manager/general manager allows this? I walked out..
Response from Best Buy
November 14, 2026
Hello, Ameera, Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 255293. Facebook (https://bby.me/xOjKix) X (https://bby.me/99ApEu) Instagram (https://bby.me/N0LeER) We look forward to assisting you there.
cyd k
November 11, 2026
5 out of 5
The agent was very courteous
collin c
November 10, 2026
5 out of 5
Bought my Chromebook plus here and love it! Good stuff.

About Best Buy East Colonial

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