Good experience and good customer service. The staff is helpful and prices are reasonable, matching the website.
Saw about 25 employees around the store, not one was by the freezer section ....decided to walk to the front & politely ask for help- Front employee stated: she's busy right now but when she's done she will ho back there & help you- to which I said Great Thanks....walked back to the freezer section. No one came to help for at least 20 mins.....which we decided to just leave. Also mentioned on my way out- (to the employer who I originally asked for help at the front of the store:Super sweet girl btw)- no one came to help. I remember now why I dislike going shopping in person.
Response from Best Buy
August 23, 2026
Hi!
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience finding assistance in store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #208493" for reference. You can find us here:
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Alex the manager is so kind and he provide such a good service, he helped me out to find a cable that I was looking for everywhere, all the crew here is just the amazing, for sure best BESTBUY option in orlando 🙌🏼