Frequently Asked Questions About Best Buy Florida Mall
How do I check product availability at the Florida Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Florida Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Florida Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Florida Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.4(10429 reviews)
Andres M
November 23, 2025
5 out of 5
Buenos precios para los artículos de tecnología, mejor precio que Walmrt, pero el stock puede agotarse rápidamente
Louisa L
November 23, 2025
1 out of 5
Went here to upgrade 2 phones at the AT&T counter, one of them was processed incorrectly on their end and AT&T has no record of the transaction or the $1000 credit I should be receiving for my trade in that I mailed them with the prepaid shipping label provided to me by Best Buy. When you call you get sent to a generic customer service call center and they can’t help you.
Response from Best Buy
November 23, 2025
Hello,
Thank you for sharing your feedback with us. We can understand getting new phones should be exciting, but it not set up correctly to be able to get the assistance or credit from your carrier, isn't ideal. We'd be happy to look into this with you if you can please send a private message on one of our social media platforms, Facebook (https://bby.me/qmzkf6), Twitter/X (https://bby.me/05e765), or Instagram (https://bby.me/qh5qet), and mention your "Google review #73656".
Fabio A
November 22, 2025
3 out of 5
Debe mejorar la atención al cliente
Response from Best Buy
November 22, 2025
Hola.
Gracias por tu reseña. Nos esforzamos por brindar a nuestros clientes el mejor servicio posible. Nos entristece saber que este no fue tu caso en tu última visita. No dudes en contactar con nuestro equipo de soporte en redes sociales para que podamos ayudarte mejor.
- Facebook (https://bby.me/v1x7cc)
- Twitter/X (https://bby.me/03l3so)
- Instagram (https://bby.me/s99s3b)
Al contactarnos, menciona que se trata de: 73174 de reseña en Google.
Saludos cordiales.
Cristina E
November 22, 2025
1 out of 5
Pésimo servicio al cliente nadie quiere trabajar
Response from Best Buy
November 22, 2025
Hola, Cristina,
Gracias por dejarnos saber sobre su experiencia. Si necesitas ayuda puedes contactarnos por uno de nuestros perfiles de media social debajo con Revista 73063 para ayuda.
Facebook (https://bby.me/nr0nzy), Twitter/X (https://bby.me/je8sfz), Instagram (https://bby.me/v13vnc)