And that’s why people don’t go to Best Buy anymore
My husband bought me the Apple headphones. When he picked picked them up, he asked if I prefer a different color I said yes. When we went to exchange them, they were going to charge us more money because he used a promotional gift card for part of the purchase that could not be reapplied to an exchange.
Exchanging something shouldn’t be that difficult. It’s easier just to buy it online. Not to mention the supervisor was a little rude and explaining it.