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Frequently Asked Questions About Best Buy Waterford Lakes

How do I check product availability at the Waterford Lakes Best Buy?
How do I check my order status?
My local Waterford Lakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Waterford Lakes stores’ holiday hours?

Recent Reviews

4.2
(4674 reviews)
Clayton L
April 05, 2026
1 out of 5
Beware, this is a warehouse location. Very little shopping. Unable to shop for yourself. If you dont know what you want. Go to another location.
Mark B
April 02, 2026
1 out of 5
I tried to return an SD external drive but was told the return period was 15 days, not the 30 days I was told at the time of purchase. Their customer service policies are confusing, their personnel assured me I had 30 days. Impossible to reach the store by phone. I’m done with Best Buy.
Response from Best Buy
April 03, 2026
Good morning, Thank you for sharing your experience with us. We understand finding that the return time frame was shorter than you were expecting, isn't welcome news. We do post our Return & Exchange Policy (https://bby.me/fNLh0X) online, on in-store signage, and at the bottom of the purchase receipt, to be as clear as possible to our customers. That said, we'd be happy to review this with you to see if there may be any options. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/NPKwWe), Twitter/X (https://bby.me/y8Tkx6), or Instagram (https://bby.me/pH9WMh), and mention your "Google review #137858".
Blake J
April 01, 2026
5 out of 5
My day leaving this store wasn't just good, it was EXCEPTIONALLY GOOD, through the assistance of Adonis ( he actually made my day and I've been elated through the whole night ) i found a monitor that met my requirements without breaking my bank! He went above and beyond his duties to assist me, while others in the store tried giving me one word responses and a lackadaisical attitude, he stepped up when I needed help and boy I found the right one, please best buy, acknowledge his willingness to spend extra time with customers to ensure they have a good experience, as he truly bared with me for around 30-45 mins of very specific and tedious tasks, he's a real one to both the company and the customers.
Melissa C
March 31, 2026
1 out of 5
If I could leave zero I would, I went into Best Buy To buy a system for my car, no one even came out to greet me. I stood there aimlessly walking around, even asked for help and no one ever came. What is the purpose of Best Buy I can do this online they suck.

About Best Buy Waterford Lakes

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