Tobias G
December 30, 2025
Alles was das Technikherz begeistert.
Friendly, knowledgeable & efficient. Highly recommended
Benjamin P
December 27, 2025
Should start by saying that I’ve been shopping here for nearly 20 years since I was in middle school and I drive down from Volusia county, where I now live, even passing other Best Buy stores to go to this one... I Went to this store on 12/27/25 for a battery replacement on my iPhone 15 Pro by the Geek Squad. After three hours without any word from them once I dropped it off, I returned and was brought my iPhone WITHOUT A NEW BATTERY. When I asked why, I was told that “the screws on my device were stripped”. This was absolutely appalling to hear because of the fact that my iPhone has NEVER RECEIVED WORK OR BEEN TAMPERED WITH BEFORE. The young lady behind the counter at geek squad did not offer answers or really care about the situation it seemed. My conclusion is that BEST BUY WATERFORD either did not want to do the work or they damaged my iPhone. Due to this - I can no longer trust this location as my preferred store. Avoid having work done on your devices here at all cost. Don’t waste your time and feel disrespected like I did.
Gaurav R
December 27, 2025
The staff is not so helpful but ok.
Response from Best Buy
December 27, 2025
Gaurav,
It's important to us that employees help customers during their visits with us. Please connect with us via Facebook (https://bby.me/fwzd7p), Twitter/X (https://bby.me/cl7xw9), or Instagram (https://bby.me/locz7o) so that we can look into it further. In your response, be sure to state that you are replying to Google Review 96003 so that we can tie it to your post here.