Matt working at the geek squad gave us the best customer service! He was very patient, helpful beyond what was required or expected, all with a good personality and sense of humor. Our phone issue was resolved and we will be back should we ever need help again.
My laser printer broke. I went to Best buy. They had a very limited selection of printers. They were not on sale. I bought a Brother because of its good reputation. If I had the time, I could have saved money by purchasing on Amazon.
Ricardo is probably the worst employee there lol this guy thought we were gonna steal an SSD then counts the money for it three times! Lmfao! Great hire Best Buy just keeps getting worse
Response from Best Buy
December 31, 2025
Hello,
Thank you for sharing your feedback. We understand feeling like an employee thinks you're stealing an item, isn't a welcome experience. We'd like to review this further with you.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/pnl0uk), Twitter/X (https://bby.me/gpo3e1), or Instagram (https://bby.me/kd5vk0), and refer to your "Google review #98330" in your message.