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Frequently Asked Questions About Best Buy Waterford Lakes

How do I check product availability at the Waterford Lakes Best Buy?
How do I check my order status?
My local Waterford Lakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Waterford Lakes stores’ holiday hours?

Recent Reviews

4.2
(4602 reviews)
Insanefire 1
December 23, 2025
5 out of 5
Connor was incredibly helpful with answering questions I had about some laptops. I had a great experience purchasing a Lenovo Yoga and the price was unbeatable!
celeste l
December 22, 2025
1 out of 5
Terrible la atencion del manager de tienda llamado Henry,tiene mala actitud para las personas, fue grosero con nosotros cuando solo estabamos preguntando acerca de una scooter para nuestro hijo lo tuvimos que sguir por toda la tienda y su respuesta fue estoy ocupado y no feliz con su respuesta se regreso a decirnos y no se cuanto me voy a demorar. Eso no es servicio al cliente. Afortunadamente tienen empleados como Janet de la section de Geek Squad quien amablemente nos ayudo buscando un nuevo manager y explicando lo que necesitabamos saber. Ella deberia ser la manager en lugar de henry. The service from the store manager, Henry, was terrible. He has a bad attitude towards customers and was rude to us when we were simply asking about a scooter for our son. We had to follow him all over the store, and his response was, "I'm busy." Not happy with his response, we asked again, and he replied, "I don't know how long it will take." That's not customer service. Fortunately, they have employees like Janet from the Geek Squad section, who kindly helped us by finding another manager and explaining what we needed to know. She should be the manager instead of Henry.
Response from Best Buy
December 22, 2025
Hello, Thank you for the review. We can understand your frustration with your recent Geek Squad experience. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 93234
Roberto P
December 21, 2025
5 out of 5
Rich was an amazing help purchasing my new TV. Extremely efficient, thoughtful and great attitude during the Christmas rush. Thank you again Rich for everything.
John M
December 17, 2025
5 out of 5
One of the best "Best Buys" I have ever been in! Clean, organized and stocked!

About Best Buy Waterford Lakes

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