Chandler H
August 27, 2026
Brian and Jay helped me a ton picking out a gaming keyboard and even saved me a few bucks overall my experience was a 5/5
Ok...but you tell the stock levels and variety, that your best place to shop is online...Saw this coming many years ago
Response from Best Buy
August 26, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. Thank you.
Big ups to the Caribbean crew at Best Buy Palm Beach Gardens!
My son is in from Michigan and his Xbox controller stopped working. After I dropped him at work I had a little time to spare, so I stopped by the store.
Jay took care of me from start to finish. He walked me through the entire return process, explained every step clearly, and got a 2-year protection plan put on the new controller. The whole thing took about an hour and a half, but Jay stayed patient and made sure it was done right.
Deborah took the time to break down Best Buy’s financing options — the My Best Buy® Credit Card, the My Best Buy® Visa, and the third-party installment plans — and explained why having a Best Buy card can actually make bigger purchases easier to manage.
Jared jumped in on the application and made the process smooth and painless.
Even though it wasn’t a quick stop, the whole team worked with me and made sure I left with exactly what I needed.
Respect to my Caribbean people from Jamaica, St. Croix, and Trinidad.
This store (and especially Jay, Deborah, and Jared) gets my highest recommendation.
Thank you for the real customer service.