Outstanding customer service and state of art facility. Well organized and displayed.
A cashier by the register named Josh was very rude to my brother. We had asked if they have a specific portable charger in stock since online it said it was in stock in the store. We went to check in the sections and couldn't find any. We had asked Josh where we could find it, and he said it's in that area where we checked. He said "there is literally 6 right there go look" when we did. He didn't offer to check the back or go with us to the section to find it. We asked another worker who was much more helpful.
The worst service I’ve ever experienced in my life so the TV I can’t turn the TV on and off. I can’t change the volume. I have outside cables. They left them hanging terrible if I was to give it a review I’d give it as a zero.
Response from Best Buy
July 08, 2026
Hey there.
We know how important it is to have a working TV. If you still need assistance, our social media team would be happy to help on any of the following platforms: Facebook: @BestBuy, X: @BestBuySupport, Instagram: @BestBuy. Be sure to mention your review #184755 in your message. Thanks.
Came to buy a tv, stood up for 15 min, called someone twice but no one ever came, so I left and went to target but I did see three employees hanging out in the back.
Response from Best Buy
July 07, 2026
Hello,
Thank you for the review. We never want to make it difficult to receive help. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 183901