Frequently Asked Questions About Best Buy Panama City
How do I check product availability at the Panama City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Panama City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Panama City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Panama City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2994 reviews)
Madeline H
January 19, 2026
1 out of 5
Do not bother trying to call and speak to someone at this store. You speak to a computer and if you keep repeating speak to someone and representative and are lucky it will move you over to another system that says they are busy so hold on and then no one ever comes on the line. So frustrating. It would have taken them 2 minutes to answer my question so I would not have to make a two hour trip to their store. Poor customer service.
Response from Best Buy
January 19, 2026
Hello,
Thank you for taking the time to share your feedback with us. We can understand not being able to reach someone easily to answer your questions, isn't a welcome experience. We'd be happy to look into this further with you.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/k3u9ma), Twitter/X (https://bby.me/w9o5n6), or Instagram (https://bby.me/hdxk7i), and refer to your "Google review #106691" in your message.
A. K
January 19, 2026
4 out of 5
Christine is super amazing at Best Buy Panama City FL! She provided information about the washer machines in stock for me to view and ask questions. I purchased the whirlpool removable agitator washer. I'm not sure if its the best washer for what we need... the new water hose give a loud water pressure sound so that's a lil bothersome. The performance of the washer is ok and I have not removed the agitator to test the wash function.
J-S1mone
January 17, 2026
1 out of 5
Unhelpful employees. Overpriced goods. Options majorly lacking. Just buy from Amazon
Response from Best Buy
January 18, 2026
Hello,
Thanks for sharing your feedback. We can appreciate not getting the service or items that you're looking for, isn't ideal. We'd like to learn more about what happened.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/eim4jc), Twitter/X (https://bby.me/0mes1x), or Instagram (https://bby.me/r8qqow). Please also refer to your "Google review #106119" in your message.
Rosanna T
January 16, 2026
5 out of 5
This is the place to go if you need help with anything technology based. The people there know what to do with anything in the store and will show you what you need. I needed help with a magnetic phone charger and case and the gentleman helped me out with what I needed. Great customer service skills and great merchandise.