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Services Offered
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    Geek Squad Services
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    Apple Shop
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    Windows Store
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    Samsung Experience Only
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    Car & GPS Installation Services
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    Apple Authorized Service Provider
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    Trade-In

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Frequently Asked Questions About Best Buy Panama City

How do I check product availability at the Panama City Best Buy?
How do I check my order status?
My local Panama City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Panama City stores’ holiday hours?

Recent Reviews

4.1
(3018 reviews)
Bobbylegend W
February 18, 2026
3 out of 5
Store experience was great and staff was very helpful and friendly... How ever I got a business card from the counter because the stereo salesman wasn't in which the person helping me said it would be better to call and speak with him so I did just that but when I called.. I'm guessing a mgr answered my call and that's when it all too a wrong turn and I won't detail the conversation but if I'm selling products and some wants to talk to the person who's the expert then that means there interested in buying a product then by all means let them talk ... policy don't make money especially from me!!! simple things gets overly addressed and u loose a sell not mad but my time is very limited if I took the time to research and respond back then a simple thing to do is to open that door... All that friendly ness and no results thanks for waisting my time I'm sure best buy is not missing my 1500
Response from Best Buy
February 19, 2026
Hello, Bobbylegend World Traveler, It can be frustrating when you're looking for assistance and don't get the help you're looking for when you connect with someone, so we appreciate this feedback. If you are still in need of assistance or want to formally document your review, please send a message on social media. Please include Google Review 119118 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Becca B
February 18, 2026
5 out of 5
Needed a phone case for my mother in-law and the young lady I asked for assistance was wonderful. Took us right to it.
Bruce C
February 16, 2026
4 out of 5
The employees are always attentive and helpful to the customers. Only reason I gave it 4-star is because of the lack of availability of the used product in the store, that I've been wanting to purchase (i.e. used iPhone 16 Pro Max).
Little K
February 16, 2026
1 out of 5
So i called asking about something for my computer and they gave me a price of $140. When I went in to the store I was then told a different price. I asked for a manager and was greeted by a manager;a short stocky woman. Didn't have a name tag and was completely rude,I asked her why i was quoted a different price and she acted like she couldn't be bothered. I also found out that my favorite worker was fired. He was the only one who even bothered to help me with anything. Was always up front ready to work and help. Took the time to inform me of everything wrong with my electronics and gave me a bunch of options. I can promise I am never coming back. Especially since Jordan isn't there anymore
Response from Best Buy
February 16, 2026
Hello and thank you for reaching out and sharing your feedback. Given different information from different people is far from ideal, and we would like the chance to look into this for you and see how we can help assist. If you have a moment, please reach out to us on Facebook (https://bby.me/q16h78), Twitter/X (https://bby.me/4la9x3), or Instagram (https://bby.me/s2tmka). When reaching out, be sure to include Google Review number 118221. Thank you.

About Best Buy Panama City

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