Frequently Asked Questions About Best Buy Panama City
How do I check product availability at the Panama City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Panama City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Panama City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Panama City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2852 reviews)
Rebecca D
March 29, 2025
5 out of 5
Just left the Panama city location and immediately feel the need to speak about there great service. Erik saw us looking around and immediately ask if we need help...not only did he find the watch band needed but put it on for us.. very rarely these days is customer service friendly and personable... way to go Best Buy
Graham B
March 25, 2025
1 out of 5
Went into the store to buy a new laptop on Monday 24th March 2025
Nobody wanted to serve us. Asked somebody at the desk if we could see an associate. Waited but nobody came. Went back and asked again, nobody came. So went to our car in your car park and ordered one through Amazon. It's being delivered free tomorrow.
It would be far better for all of us if your store was run by Amazon.
Response from Best Buy
March 25, 2025
Hello,
Thanks for sharing your feedback with us. I understand not being able to get the assistance you needed to make your laptop purchase with us, wouldn't have been welcome. While I know you made the purchase elsewhere, I'd like to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also refer to your "Google review 64968216" in your message to us.
Sincerely,
^Melissa
Doug E
March 23, 2025
5 out of 5
It’s nice having an electronic store that you can just go purchase something in store without having to order.
Layla J
March 10, 2025
1 out of 5
No one here answers the phone EVER.
It's always " all team members are busy at this time please hold"
Not everyone and their mother is at Best Buy at 5pm on a Monday, to where all employees are too busy to pick up their damn phones.
Response from Best Buy
March 10, 2025
Hey, Layla.
Thank you for providing your insight. We would like to do what we can to help. If you still need assistance, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please include your full name, phone number, email, and reference your Google review number #64912639.
Regards,
^Jason