Frequently Asked Questions About Best Buy Panama City
How do I check product availability at the Panama City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Panama City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Panama City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Panama City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3096 reviews)
Gerard V
August 13, 2026
1 out of 5
Ryan the acting store manager was rude and would not acknowledge that the geek squad and his employee had made a mistake. It would not sell me a power adapter or sell me the entire display model and take my model back. It was very apparent that he did not care about Customer Service. I am a business owner of the community and have bought thousands of dollars worth of items from Best Buy and been a total awards member for over 10 years. It was surprising that Ryan treat such a good customer this way. It’s obvious why Best Buy is going under.
Response from Best Buy
August 14, 2026
Hi, Gerard,
Thank you for connecting with us here to share this review. We hate to hear it is due to a negative in-store experience, and would like to learn more about the issue to see how we can help.
To get started, please send us a message on Facebook ( https://bby.me/uslbOG), Twitter/X ( https://bby.me/BOQae1), or Instagram ( https://bby.me/Qo2gzS). Please also include a note stating you are reaching out from a Google review by including this reference number: 202926. We look forward to hearing from you!
Holly H
August 11, 2026
5 out of 5
Geek Squad is amazing. They can help you with anything electronic, whether you bought it there or not. They have fixed my phone couple of times when it messed up. Knowledgeable staff.
George R
August 08, 2026
5 out of 5
Top notch.
Stephen H
August 03, 2026
1 out of 5
I was looking for a new washer and the best buy website says they have them with one hour availability for in-store pickup. It also said last one available hurry in. To my surprise not a single one in stock and a week or longer to get one.
Response from Best Buy
August 03, 2026
Hello and thank you for reaching out. I can understand wanting to receive an item as quick as possible, and we would be glad to look into this for you. Our team would be glad to address your concerns and document this internally. You can connect with us via Facebook (https://bby.me/nsmyl7), Twitter/X. When reaching out, please be sure to include Google Review number 197718.