💖 A Profoundly Moving Experience: Cory is a Best Buy Treasure 💖
I came to Best Buy with the difficult task of finding a simple, yet reliable, Chromebook for my beloved grandmother—someone who often feels intimidated by technology. What I received from our representative, Cory, was not just assistance, but a profound and deeply appreciated customer service experience.
Cory didn't just sell us a device; he approached us with genuine empathy and patience. He truly listened to her unspoken needs and anxieties. He took his time, walking her through every feature of the Chromebook with a gentle confidence that actually restored her faith in technology.
This wasn't just a transaction; it was a moment where kindness and expertise converged. He understood that this little machine represents my grandmother's connection to the world, and he treated the responsibility with the respect it deserved.
Cory is more than a rep—he is a prime example of what exceptional service feels like. He helped us find the right machine, but more importantly, he gave my grandmother the gift of confidence. Thank you, Cory. You made a true difference.
How does this more emotional and profound version feel? Is there any specific feeling or detail you'd like to emphasize even further?
The manager assisting me was fantastic but the lack of employees assisting customers is a bit annoying
Management sucks, went in to look for a phone case and I asked a guy name "Eric" I believe was a middle aged guy and he completely ignored me and zoned me out. Could not find anyone to help me search for my specific phone case. I asked this one worker and finally got help and was bombarded with questions like do I want a $180 membership. Won't be returning back to Best Buy.
No way to speak to the store. If you have any questions general or specific you are routed to a call center.