Never call Best Buy in Panama City. The last week or so, I've my phone a few times and have a small crack and chip in the screen protector. I called Best Buy to see if they had any in stock for my phone (an S20FE) and he said they did, $34.99. Because I can't leave the house (foot surgery a week ago), Pop took my phone and went over to have it put on. He gets there and guess what? They didn't have any on stock. When he told them I'd called and was told they did, the person said something to the effect of "Yeah, they lie on the phone to get you in the store." Really Best Buy? This is how you run your business?
Response from Best Buy
March 16, 2026
Hello, Dixie,
Thank you for sharing your feedback here. We understand how important protecting our device can be, and we would like to take a closer look into this to document any feedback you may have here. Thank you for taking the time to reach out to us here. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 130135.
Facebook (https://bby.me/LQIwHu)
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We look forward to assisting you there.
Fast efficient and no hassle
Best people and always supportive and helpful.