Always nice and helpful and friendly almost make you forget they work there but more like family. Service is always on point and they have the best service in town. Always will refer.
Heather K
February 25, 2025
Bought a large TV that had to stand upright in my truck. Smooth handling of getting it into my truck and securing it with the ratchet straps I had to get from Lowe's. Super friendly and helpful!
Purchased a new laptop at the Panama City, FL store and the Geek squad only transferred half of my files. You cannot speak to the store as they no longer have a phone number. So, another 3 hour round trip to drop the laptop off and then another 3 hour round trip to get it back. Will not recommend Best Buy again.
Response from Best Buy
February 23, 2025
Good Afternoon, Danny,
We fully understand how you are feeling after your data transfer service was not completed as expected and you were unable to get the support you needed when you reached out. We would be happy to connect with you and make sure these concerns are further reviewed. Please reach out to us by sending our team a private message via social media. Be sure to include your Google review reference number in your message: #64845013.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby