Best Buy Panama City

Dishwasher installation window was 7am to 7pm. No one came. No one called. I called the horrendous customer service that could do nothing. Tried calling the store and directs to call center. Now I’m waiting all day again for someone to call me back. Terrible customer service. Do better.

We have been researching for a new tv. We went into best buy and looked at several. We wanted to buy lg g5 which is the 2025 year model 83 inch. We were shown a model on the floor. Very impressed. So we went through the buying of this tv. After we recieved receipt and were leaving the store my wife noticed that the tv was not the one we wanted on the receipt. So she went back in. The sales person was notified he sold us the wrong tv lg g4 model year 2024. He said come here and look i was trying to find you the best deal. Problem one is its 2024 model that was not the same specs as the one we purchased. It was not on display. The salesman then tried to convince us he was trying to get us the best deal. We did not ask for the best deal we knew what we wanted! We asked for everything be refunded which was for the tv that he tried to sell us a sound bar and installation plus a best buy membership. We feel that this was a bait and switch knowing that the lg g5 83 inch was not available. Big difference from the one he sold to us without our knowledge. We will not ever be back..

All the Pokemon cards are gone before I can get to the store each time. Needs more stock or open later in the day

Their customer service is absolutely horrible. I got there as they opened at 9am. I walked out at 9:45 because no one would help me. I came there to spend close to 1000.00 dollars and there employees just didn’t care. Even went to front and asked for help waited another 15mins before I left.