Frequently Asked Questions About Best Buy Panama City
How do I check product availability at the Panama City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Panama City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Panama City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Panama City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3011 reviews)
Katie
February 14, 2026
1 out of 5
Yes the store managers are letting there employees buy product before releasing it to the public. There systems get product and when you go into the store they lie about why they don’t have it. My family has gone into the Best Buy for mint straight to get Pokemon cards and when we ge there they don’t have any and claim that the computer is incorrect. They put product out Friday night after close and somehow it disappears every Saturday before the customers get chance to get it. It happens every Saturday. They are wasting peoples time who wait in line just to be told lies.
Response from Best Buy
February 14, 2026
Hello, Katie,
Thank you for your review. It can be frustrating when you feel like you aren't seeing the amount of product you should. We'd like to hear more about this. Please reach out on social media and reference Google Review 117220 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Tia H
February 12, 2026
1 out of 5
Poor service came in for a laptop for work and not a single employee came up to try to assist and the bad thing is several employees walked right by and didnt ask if they could help. Will not be returning to this location
Response from Best Buy
February 12, 2026
Hi, Tia,
Thank you for sharing your review with us. We understand how important it is to be able to get assistance while purchasing a new laptop. We'd like to discuss this with you, as we can see that it appears this visit did not properly provide you with the service we aim to provide.
Please send us a private message on Facebook (https://bby.me/1v5sty), Twitter/X (https://bby.me/tmcxv4), or Instagram (https://bby.me/x93fma). Please be sure to include your Google review number, which is 116371. Thanks!
Phillip B
February 12, 2026
2 out of 5
Worst Best Buy… Between the small store to the lack of employees it’s awful.. what’s even worse, there’s never anyone to help yet there’s plenty of people wearing Best Buy shirt that are on their phones.
Response from Best Buy
February 12, 2026
Hey there, Phillip,
We truly appreciate your feedback, though we wish you had a better experience looking for assistance in stor while you shopped with us. We'd like to hear more about it and assist if possible. Please connect with us on our Social Media pages, so one of our specialists can work with you. Please be sure to mention "Google Review: #116360" for reference. You can find us here:
Twitter(X):
https://bby.me/3a4jtq
Facebook:
https://bby.me/qioxhc
Instagram:
https://bby.me/5wxloa
Amanda B
February 04, 2026
2 out of 5
Customer service is terrible.
Response from Best Buy
February 04, 2026
Hello,
Thank you for taking the time to share your feedback. We're not sure what happened during your visit to prompt this, but we'd like to look into it further with you.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/2uffo2), Twitter/X (https://bby.me/6ii6s1), or Instagram (https://bby.me/a79a1o), and mention your "Google review #113004" in your message.