took my laptop into the geek guys and they charged me 200 bucks, 3 days later picked it up and at the counter we checked the computer to see if it was fixed and right at startup it was not fixed, they said they would refund me just to get me out the door, never got the refund, go somewhere else, there are small company's they will give you real personal service, best buy you will never be able to contact the store afterward, they hire anyone off the street to work on your personal stuff BEWARE
Geek Squad as well all staff friendly as well very knowledgeable and great electoni advise
Ok service took to long to get help
Response from Best Buy
April 01, 2026
Hello. Thank you for your feedback. If you need any assistance, please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following:
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Thanks!
It had the item . Would have given 5 st but the check out line wasn't moving very quick . It was anoying .