Incredible shopping experience! The staff was super helpful, making it easy to find exactly what I needed. Plus, the selection of electronics is unbeatable—definitely my go-to spot for tech!
Excelente servicio y orientación
I ordered a washer over the phone, but the delivery today was a disappointment. I took time off work only to receive a water hose—not the washer. Additionally, they used a company called Roadie, which has a track record of misdelivering packages. This has happened three times, with packages left at my front gate and stolen, forcing me to file police reports to get my money back.
Unlike UPS or the post office, Roadie has not been reliable. While the store and products may be average, their service matters. Other retailers ensure trusted deliveries. I recommend reconsidering purchases from Home Depot, Lowe's, Target, and similar stores for major appliances.
Response from Best Buy
April 13, 2026
Hello, Erick,
Thank you for reaching out with your feedback. Having your appliance delivery arrive without the appliance would be very frustrating, so we can understand your concern. We'd be happy to look into this for you and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/mowK8T), Twitter/X (https://bby.me/pwnIP0), or Instagram (https://bby.me/DexrSF). Please reference Google Review, #141180.