Best Buy Pembroke Pines

Terrible service. I’ve been waiting 30 minutes for someone to help me in the video game section. Such poor service. They should fire everyone. Pésimo la atención . Llevo 30 minutos esperando por alguien que me atienda en la parte de video game. Que mala atención . Deberían despedirlos a todos .

I rarely leave negative reviews, but my experience with Jose Casal has been extremely disappointing. After purchasing my appliance, I experienced seven cancelled haul-away appointments over nearly two months. During this time, I emailed Jose Casal three separate times seeking assistance and updates. Not once did I receive a response. When a customer spends thousands of dollars on an appliance and then faces repeated service failures, the least that should be expected is communication from the salesperson who handled the sale. Instead, I was completely ignored and left to deal with the problem on my own. At this point, I have no choice but to visit the store in person because my emails have gone unanswered and no one has taken ownership of this issue. The delivery failures are bad enough, but the complete lack of follow up and customer service is what has made this experience unacceptable. Once the sale was completed, it felt like nobody cared about helping resolve the problem. Very disappointing experience.

La locación más mala de todo el sur de la Florida. Solamente quería comprarme 4 laptop y después q espere la fila para q me atendieran. El muchacho muy amable pero la manager no me dejó comprar 4 solo 2 la verdad una decepción

The people and very helpful and professional.