Dagoberto L
October 24, 2026
If you have an apple product save your time and just head straight to apple. When prompted to visit this location for apple pen repair. After waiting in line, geek squad said we don’t do that go to customer service, then waiting in another long line, they too referred me to geek squad. Nobody knew what was going on and they didn’t even want to try, everyone kept getting someone else to say they don’t know. Manager did not want to speak to me. Luckily someone above a regular person walked by, Phil, did not want to try at all, said apple is wrong and they don’t do anything for apple pen and to go to apple. He said he knows they show up for the service but that apple doesn’t know what they’re doing.
What a complete waste of time.
Melhor loja de eletrônicos.. tem de tudo
fantasy i
October 12, 2026
Monitor lasted a year exactly then geek squad was no help. Warranty only got me back half of what it was worth and they would not help me find a replacement monitor because my refunded amount was too low compared to the original price of the original monitor that broke. I told them I wanted a monitor and I would pay the difference but I still got a gift card with no help. The geek squad employee Joel with glasses told me his hands were too tied up to help us.