I just wanted to share my experience calling Best Buy. I spoke with a guy named Jaylen, and honestly, he was fantastic. He was really calm, super patient, and he walked me through everything I needed to know. I asked about the Magic Keyboard for the iPad M5 Pro, and he explained all the specs in detail. He also showed me other options, like the Logitech keyboard, and sent me pictures and videos so I could compare. He even explained how the stands differed and how each keyboard would feel. He was just super thorough, breaking down price points and really making sure I understood everything. I really appreciated that.
Muy contento con la atención, y el buen servicio que nos dio Felipe. Fuimos a ver y salimos con un Tablet y un portátil por sus buenas explicaciones, paciencia & amabilidad...todo un profesional!!
Spent over $4,000 on a TV from Best Buy and had one of the worst delivery experiences I’ve ever had. They missed the scheduled delivery date without any phone call, email, or text. When I reached out, nobody gave me an answer. After waiting days and spending hours trying to get help, I was told I’d have to wait another week. Completely unacceptable communication and customer service. I canceled my order. What a waste of time.