Frequently Asked Questions About Best Buy Pembroke Pines
How do I check product availability at the Pembroke Pines Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pembroke Pines Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pembroke Pines stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pembroke Pines Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(7926 reviews)
Mac C
December 05, 2025
3 out of 5
Walked out after waiting, waiting, and waiting. Went across to Target and got what I wanted right away
Anabelle C
December 04, 2025
1 out of 5
I ve had the worst experience with Best Buy installation team . I was suppose to get my TV installed and the technicians sent didn't know what they were doing the open a huge hole on my wall and encounter a horizontal wood in the process of doing an invisible wall mount . Why not use an infrared wall scanner to first figure where to make the hole ? This tool is $300 in home deport instead a small knife was used to open the wall to encoger they couldn't proceed . I was left with the TV on the floor all the garbage and boxes and a damaged wall . The lack of knowledge and experience is unacceptable in addition 2 different supervisors called me back and they were very unhelpful . Leo and Paul before reaching out to customers get the story straight you both had different things to say . I am beyond dissapointed for the lack of follow up and urgency . I have been always a Best Buy customer and this is so unfortunate .
Response from Best Buy
December 04, 2025
Hello, Anabelle,
Thank you for sharing your concerns with your television install in home. We certainly understand that having concerns with your delivery can be difficult. We invite you to chat with us further so that we can better investigate your concerns if you would like to reach out to us on any of our social media profiles for support with Review 81464.
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Angelina P
December 03, 2025
5 out of 5
Mateo was awesome! I came in tonight to do a trade in & he was so sweet. He helped me with no hesitation & really made the experience go by so quickly! His banter & personality was everything!!
If your ever at this best buy & need help ask for Mateo, he will have you laughing while also getting the job done!