waited about an 1 and 30 minutes at geek squad. took them over an hour to be seated, someone got helped before me even when they came after. finally got asked the issue with my device to be told that going to apple would be a better choice. waste of time
Response from Best Buy
March 19, 2026
Hello,
Thank you for the review. We understand your concern with having to wait for the Geek Squad.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 130993
The 2 stars are for really bad service. I needed help finding a product, but then, this worker called Abigail, just ignored me and my family, and gave us a really bad look. Really bad service, really bad image. And also, it was my first time there.
A lot of electronics, cameras, phones, appliances...
Muchas ofertas buenisimas