Best Buy Pembroke Pines

Compared to the Best Buy near where I live this one is fantastic. The shelves are stocked. Their employees want to help you and all in all it was a good experience!

Worst Buy - Not Best Buy. I showed up in person to buy four laptops for my kids and was told I am not allowed to buy the four laptops in-person. BUT, if I go back to my car in the parking lot and place an order for the four laptops and sit in the car for one hour, I can go back in the very store that said I was not allowed to buy four, and collect the four. If that doesn’t sound absolutely ridiculous then show me a better or worse example. No wonder the damn parking lot is empty. #sellyourstocks

I found the Apple MacBook I needed after searching online and in the Apple Store, with the same discount, without having to wait for service or shipping. Great customer service!

Absolute garbage hardware and predatory customer service. I bought this unit, barely used it, and it essentially bricked itself due to a dead controller and battery failure. When I reached out for support, their representative "Luna" essentially admitted that their products are designed to fail just outside the warranty window, offering a masterclass in deflection and bad business practices. Instead of standing by their product or offering a sensible repair path, they blamed "internal component wear" on a device with limited use, refused to provide replacement parts, and then had the audacity to try and upsell me on a new unit with a measly "discount." They expect customers to treat expensive technology like disposable items that become trash the second the warranty expires. Do not waste your hard-earned money on a company that sells defective hardware and expects you to keep paying for their poor manufacturing. Save yourself the headache and buy from a brand that actually supports its products.