Frequently Asked Questions About Best Buy Pembroke Pines
How do I check product availability at the Pembroke Pines Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pembroke Pines Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pembroke Pines stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pembroke Pines Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(8003 reviews)
Angethlor W
February 10, 2026
5 out of 5
Found needed item.
andythepro65
February 09, 2026
1 out of 5
You want me to Wait 2-3 hours just to get an item I don’t have the time im a delivery driver now my time is over i didn’t finish this order and yall didn’t even care im not a customer I’m a delivery driver now i gotta have to risk it and make those 20$ or if Uber eats help me out horrible.
Response from Best Buy
February 10, 2026
Hello.
Thank you for sharing your concerns with a delivery that wasn't ready when you arrived at the store. We would be glad to help if you need support you can reach out to us on any of our social media profiles with Review 115249.
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LaKetta B
February 09, 2026
4 out of 5
It was scarce to find someone to help us with the TV section but once we found someone, he was very friendly and helpful. We even bought a bigger size than what we initially came in for.
kenan y
February 07, 2026
1 out of 5
The staff working at computer
not helpful they seeing chatting each other when ask questions they are not helpful to sell just try to avoid you to go asap
direct me online which I don't need their help for that
sorry for the Bestbuy trying to sell with this sales persons