Best prices and good customer service.
Very disappointing customer service experience. I visited the store seeking assistance but couldn’t get anyone to help me. The gentleman at the entrance made an effort to find someone to assist, but to no avail. I appreciate his effort, but it’s unacceptable that a customer can walk into a store ready to make a purchase and be left without any assistance. Overall, a very poor shopping experience.
Response from Best Buy
November 01, 2026
Hi there!
We appreciate your review, although it's concerning to hear you had a poor experience recently with service in store. We encourage you to contact Best Buy on Facebook (https://bby.me/eUd7Ht), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regard to your Google Review number 246653. Our support teams would love the opportunity to learn more and assist!
Thank you.
They were there to work, got my orders helped load them in the truck... Had two TV's delivered and one had to be mounted, Alexander was very professional set up one and mounted the other in no time, I was surprised at how quickly and neatly he did his.. Highly recommended
Got help immediately for my purchase