Best Buy Pembroke Pines

Ordered online for in-store pickup. The order was ready quickly and correctly. I was greeted with a smile. Went back for something else and again had quick, knowledgeable help.

Overall, my experience at the store was quite positive. The staff were very friendly and welcoming, which made the environment pleasant. However, one aspect that affected my visit was the interaction with the AT&T representative. While I understand the importance of promoting services, it felt intrusive to be approached with a barrage of questions immediately upon entering. It became uncomfortable, as the representative seemed to follow customers around rather than waiting in his designated area. It would be more respectful to give shoppers space and allow them to browse without pressure. Aside from that, the rest of the team was great, and the store itself was well-maintained and enjoyable to explore.

Clean, attentive and helpful staff. In and out with exactly what I needed.

I want to recognize the incredible help I received from Peter in the TV and audio section at Best Buy. His deep knowledge of technology and his dedication to patiently answering all my questions really made a difference. He’s definitely a great asset to the store.