Frequently Asked Questions About Best Buy Pembroke Pines
How do I check product availability at the Pembroke Pines Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pembroke Pines Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pembroke Pines stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pembroke Pines Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(7919 reviews)
Greg
November 29, 2025
1 out of 5
Ordered my TVs early 10am Black Friday and ended up having to cancel before the store closed because they said their was no one to help me terrible customer service
Tony M
November 28, 2025
5 out of 5
Pick-up was easy as 123
Christian A
November 26, 2025
1 out of 5
Walked in on tuesday for an extra long hdmi cord for our theater room. Walked out with a purchase of $700 plus for surround sound to be delivered. It stated via text prompting that my order was in process of delivery on Wednesday 1:29pm. By 6:00pm it canceled the delivery process although we had been communicating with delivery driver the entire time. Then driver made a lack of finances as an excuse for not being able to try make good with delivery.
Response from Best Buy
November 26, 2025
Hello, Christian,
Thank you for reaching out to us here to share your experience. We understand how important a delivery can be, and we would like to take a closer look into this with you. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 75645.
Facebook (https://bby.me/3e6p7c)
Twitter/X (https://bby.me/1i4jqu)
Instagram (https://bby.me/m81vvb)
We look forward to assisting you there.
Emilee M
November 23, 2025
1 out of 5
Came in to buy a couple of MacBooks. The Apple rep wouldn’t look at me or help me. He literally went around me to help the men first. I’ll pay more and go somewhere else. Ridiculous.