Daniela
December 22, 2025
Everyone was very pleasant except an employee with light skin, straight long dark hair, and glasses. Just after arriving to the checkout to “assist me” at around 11:20am today, the employee quickly informed me that she would not be able to find something that someone else already clearly didn’t find. That’s fair, but checking one more time would have been nice especially since going to checkout was the recommended course of action from two other staff I asked about my online order before her and the inventory in question was next to her, inaccessible to the shopper.
Response from Best Buy
December 22, 2025
Hello,
Thank you for the review. We can understand your frustration with your recent experience.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 93092.
Denise K
December 19, 2025
Ordered on line for in store pick up. Item was ready, very little wait time.
Jennifer R
December 18, 2025
Terrible customer service.