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Frequently Asked Questions About Best Buy Pembroke Pines

How do I check product availability at the Pembroke Pines Best Buy?
How do I check my order status?
My local Pembroke Pines Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Pembroke Pines stores’ holiday hours?

Recent Reviews

4.3
(8044 reviews)
Ginebrita L
April 02, 2026
1 out of 5
Very poor customer service at the Best Buy on Pines Boulevard in Pembroke Pines. I visited the store on April 2 at around 8:00 PM, and the experience was extremely disappointing. I went in planning to buy several items, but after walking around for quite a while, I couldn’t find a single employee to help me. I then went back to the young guy at the entrance and asked if he could help me find someone. He told me there were employees available, but that he couldn’t help me himself, and his attitude clearly showed he didn’t care at all. Because of this, I ended up leaving without buying anything. Completely unacceptable. Customer service at these big stores keeps getting worse.
Aaliyah S
April 01, 2026
5 out of 5
David at Best Buy went above and beyond for us. Even after the store had closed, we were still waiting for someone to bring out our watch, and although the team seemed busy, he took the time to help us without rushing. He was incredibly patient, knowledgeable, and made sure to walk us through everything so we felt confident with our purchase. Truly amazing service—thank you, David!
Kreig A
April 01, 2026
1 out of 5
Was there 20 mins, stood around. Looked at several devices, no one come up, other the kid for AT&T, to sell me a phone, I dont need. What a waste of time. Heading to Aventura, hopefully they will be better.
Fernando S
April 01, 2026
4 out of 5
Regular atención

About Best Buy Pembroke Pines

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