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Frequently Asked Questions About Best Buy Pembroke Pines

How do I check product availability at the Pembroke Pines Best Buy?
How do I check my order status?
My local Pembroke Pines Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Pembroke Pines stores’ holiday hours?

Recent Reviews

4.3
(7936 reviews)
Iyanna P
December 14, 2025
5 out of 5
Abigail and Kevin made my experience phenomenal. I totally would recommend this store from their customer service alone.
Fern
December 12, 2025
4 out of 5
Clean store with good layout and got the best price on an OLED tv. The print on the shelf tags are way too small and hard to read.
Alexandro D
December 09, 2025
1 out of 5
The customer service at this location is extremely poor. Several employees walked past me without offering assistance. I came in to purchase a simple HDMI adapter and had to approach three different employees. Instead of helping me locate the item, each one simply pointed in a general direction and kept walking. I found this behavior very disrespectful toward customers. It took me more time than necessary to find the item, and once I did, there was no one available at the register. Even standing there with the product in hand, I still had to wait because no employee seemed willing to acknowledge the register. Corporate really needs to review the operations and customer service at this location.
Response from Best Buy
December 09, 2025
Hello Alexandro, Thanks for reaching out and providing your feedback. We would love to document your experience as we never want to hear that you felt disappointed with your visit to purchase an adapter. You can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #84370 in a private message. Facebook (https://bby.me/jbwprt) Twitter/X (https://bby.me/on8eid) Instagram (https://bby.me/ujx6eu
Steve E
December 09, 2025
5 out of 5
Bought a laptop on Black Friday. Regular price $1200 got it for $579 with curbside pickup. In and out in 10 mins

About Best Buy Pembroke Pines

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