Best Buy Pensacola

Very disappointing customer service experience. I went to my local Best Buy hoping to purchase an Oura Ring 5 and asked whether they could honor a price match for the $189.91 price advertised at Sam’s Club, where I am a paying member. Unfortunately, they refused to help me find a solution. What frustrated me most was that I reviewed the price-match policy and did not see anything stating that Sam’s Club member-only prices were excluded. The policy references Sam’s Club pricing, and I am an active Sam’s Club member, so I felt the request was reasonable. Rather than having a clear explanation of where the policy stated otherwise, I was left disappointed with the outcome. If there are additional restrictions, they should be clearly communicated in the policy so customers know what to expect before making a purchase.

$6 item, forgot my wallet Did not trust a dr to return

If I could give a zero I would, literally the worst. Delayed my fridge delivery 3 times, still no fridge. Asked to talk to a manager, nothing. Worst experience ever, not worth the money

I’m anti-AI answering the phone to call and speak to someone at THIS store that I had just left. AI argued with me then transferred to a country(?) wide call center. My phone, after working with Geek Squad Jorge, did not reset as he said. All apps started to reload after his rest. EVERY STINKING ONE OF THEM. I had to quickly stop each from downloading. The I went to reinstall and they don’t populate the page after downloading. BS