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Frequently Asked Questions About Best Buy Pensacola

How do I check product availability at the Pensacola Best Buy?
How do I check my order status?
My local Pensacola Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Pensacola stores’ holiday hours?

Recent Reviews

4.1
(5056 reviews)
Craig R
August 20, 2025
1 out of 5
They will break your phone and claim it was water damage. Total waste of time and money. Had a perfectly functioning phone until they tried to “fix” it now the screen has lines through it and they claim they cannot do anything about it. I would recommend getting all electronic products from anyone else
Response from Best Buy
August 21, 2025
Hello. Having an item malfunction is never ideal, especially something as important as a cell phone. We'd like to take a look into this for you and help assist in any way. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/qx37e7), Twitter/X (https://bby.me/vydi98), or Instagram (https://bby.me/96bgh8). Please also include Google Review number 32426. Best, ^Allison
Greg M
August 18, 2025
4 out of 5
Order my item online. They had my item ready in two days. Greeted at the door. Very good customer service.
Auburn J
August 14, 2025
5 out of 5
Employees were friendly and I found everything easily
Katherine S
August 14, 2025
5 out of 5
Alexander in camera section was a great help to me. He actually seemed to have interest in cameras and knowledge about the products I was shopping for. I really appreciated his help as well as his friendly, positive manner.

About Best Buy Pensacola

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