Frequently Asked Questions About Best Buy Pensacola
How do I check product availability at the Pensacola Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pensacola Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pensacola stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pensacola Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4863 reviews)
Helen A
January 16, 2025
5 out of 5
Wonderful!
Connie B
January 15, 2025
5 out of 5
On Monday 1/13/2025 we purchased a LG tv from Terence. He was a great salesman. He was very knowledgeable and helpful. He greeted us with a smile and was very friendly. He understood our needs and explained everything to us in detail. He is a great assest to this Bestbuy store. If you are in the market for a Tv go see Terence. We got great service and price. Very happy 😊
Driving A
January 15, 2025
5 out of 5
Great helpful people
Pita
January 14, 2025
2 out of 5
No Customer service!
Response from Best Buy
January 14, 2025
Good Evening,
Best Buy strives to provide a customer service experience where you are easily able to get a friendly and supportive team anytime you need us. So, we fully understand how you are feeling after your recent experience did not match this. We would love to connect with you and look into these concerns. Please feel free to send our team a private message via social media, so we can formally document these issues. Be sure to include your Google review in your message: #64678219.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby