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Frequently Asked Questions About Best Buy Pensacola

How do I check product availability at the Pensacola Best Buy?
How do I check my order status?
My local Pensacola Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Pensacola stores’ holiday hours?

Recent Reviews

4.1
(4923 reviews)
Frank M
April 10, 2025
5 out of 5
Aubrey (phones) was absolutely wonderful today! She went above and beyond to help me (mild Dementia). to set up a phone. She was very nice, patient, knowledgeable, and good at helping multiple customers at the same time. She deserves a raise! Frank M.
HappyNessa11:11& F
April 07, 2025
5 out of 5
Excellent customer service
Kayla L
March 28, 2025
1 out of 5
Worst customer service 😒 Family was ready to drop over $1000 on security cameras, but no one wanted to help and answer questions. "We don't work for commission." Believe me lady, we can tell! Best Buy pays incompetent, lazy, and rude children for absolutely nothing. Never going back and never spending any money on a product sold by them.
Response from Best Buy
March 28, 2025
Hi, Kayla, Finding the right help when you're ready to make a purchase is really important, so I can understand your disappointment. If you'd like assistance or want to formally document your experience, please send a private message on social media with your name, phone number, and email. Please mention Google Review 64980081 in the message. Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) We look forward to hearing from you. Sincerely, ^Meghan
Luis S
March 27, 2025
4 out of 5
Great customer service. This place have a great people working there also they have a lot of variety of products on store which is convenient if you don't like to wait for the delivery.

About Best Buy Pensacola

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