The salesperson was very helpful to find what l was looking for.
Look, it's not often you get great no-nonsense service 20 mins before closing. Looking around It was my impression that I could have talked to any of the geeks here and gotten good service. This is an excellent location to get high quality tech gear and I have done so several times over the last few years.
TerrificTrees
February 27, 2026
This store has changed. I spoke to the manager, Mackenzie and I’m going to shop elsewhere. I’ve never had someone belittle me so much as a customer. Without shoppers, you have no store, no store? No manager needed. Please be nicer. I even heard you tell an employee to speed it up??? You need to slow it down and be more respectful. More empathetic. I swear, Jake is the best. He’s the one who needs to run this place. Not McKenzie or Terrance. Terrance has told me to shop online if I’m unhappy there.
Response from Best Buy
February 27, 2026
Hi,
Experience this kind of customer service from store leaders is concerning. Allow us to hear more about this interaction. Mention review #122762 when connect with us on social media links.
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Sheena B
February 22, 2026
Good luck with the rest today my dear friends love it I will talk soon
Love you