Frequently Asked Questions About Best Buy Pensacola
How do I check product availability at the Pensacola Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pensacola Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pensacola stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pensacola Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4957 reviews)
rogerandkaylene C
May 23, 2025
5 out of 5
Abousalte 😍 amazing
Jaime B
May 17, 2025
4 out of 5
Went to find a cable for my monitor. They did not have it. Seemed like a pretty standard thing to stock but the didnt carry it.
Gabby R
May 16, 2025
1 out of 5
Please teach your Geek Squad employees that pregnant women shouldn't be lifting heavy PCs, so they need to help load it into a cart AND help carry it to their car. My friend had a frustrating experience where all they did was get her a cart WITHOUT actually loading it. Thankfully a customer helped her.
This is why you need more women on your teams and better HR training.
Jared
May 15, 2025
1 out of 5
Waited over 3 months to get my 5070 ti GPU in stock delivery said 8 days shipped I should have stopped there. The order came from Visalia California Best Buy and going to Florida I assumed the GPU would be well packaged in a box going that far in transit. Today I received the GPU from UPS the GPU was in brown shrink wrap with a UPS shipping label slapped on. The GPU was not in a box no packaging just thin cheap shrink wrap. I immediately went to my Pensacola Best Buy very upset. Talked to the on-duty manager and asked how could they possibly ship a 1000$ GPU cross country with literally no box he didn't have an answer just blah blah all nonsense. All four corners of the GPU box were dented, scratches all over the box with dents and to top it off one end had a puncture hole. If Best Buy had shipped the GPU in any size box I probably wouldn’t be leaving this review. I am very angry with how Best Buy shipped my expensive GPU without an apology from either the associate or manager Pensacola location. When I got home to buy a new GPU well guess what out of stock again! If I didn't have a Best Buy credit card I would never shop here again. Buyer beware when shopping I recommend picking up or shopping at one of their competitors instead.