Went with a friend to get a new phone and Michael helped her. She had problems with the old phone and Michael was extremely helpful in setting the phone up for her. I was thinking of upgrading and with his help I also was able to ask questions and make the decision to upgrade. Michael was very helpful, knowledgeable and courteous.
Pretty similar to most other Best Buy locations, the exception being the nice staff. Everyone I've encountered here has been polite and very friendly! Even if their inventory isn't the biggest and their prices aren't the best, shopping here is really pleasant thanks to the great employees.
Amazing experience purchasing a new Samsung phone!! I am not techno savvy and dreaded having to replace my old phone. The sales associate, Michael, was so knowledgeable and patient with my questions. He never was condescending as he worked to explain things to me so that I could make informed decisions. He was then able to skillfully transfer everything from my old phone, including all my apps, preferences and settings to create a seamless transition to using the new phone!! Michael, you turned a dreaded situation into an exceptional experience! Thank you!! You earned my loyalty for future purchases. Highly recommend!
Used the curbside pick up and it was fast and easy!