Best Buy Pensacola

Had an appointment with geek squad at 440pm arrived way early thinking wife set it for 420pm. Checked in and was finally seen at 458pm. Definitely not following 20 minute appointment lengths. The same folks that were being helped when I arrived were still being helped after a 3 minute fix made by my agent that assisted me. 20 minutes is 20 minutes follow what it states

Bought a security system the guy helped us out was knowledgeable

Do not use these people to get any appliances. They have god awful customer service and are utterly incompetent. I ordered a fridge from them, which they canceled the delivery and install 3 times without even informing me of why and requiring me to reschedule, all the while I literally didn’t have a fridge since the old one crapped out. One of the times they sent a third party appliance installer without sending the fridge and tried to charge me an extra installation fee for wasting the installers time. I ended up without a fridge for over 2 weeks and when I did finally get it, they informed me that it didn’t have an icemaker (apparently that was an additional cost add on… my bad for not reading the fine print I guess.) when I asked if I could at least get the ice maker installed for free given the fact they’d screwed me over for 2 weeks straight (I spent hours on the phone trying to figure out the freaking disaster) The guy had the audacity to offer me a 10$ credit… 10 freakin dollars!!! DO. NOT. USE THESE PEOPLE. You will get screwed over. Don’t tell me I didn’t warn you.

Phone ppl always great.