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Frequently Asked Questions About Best Buy Sawgrass
How do I check product availability at the Sawgrass Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sawgrass Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sawgrass stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sawgrass Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(6878 reviews)
Ludmila C
January 09, 2026
4 out of 5
Mucha variedad pero faltaba stock de algunos productos
Izaiaz
January 06, 2026
5 out of 5
Best Buy is the best place for all electronics. I wouldn't go anywhere else.
Cynthia C
January 05, 2026
5 out of 5
Excelente la atención
Nos mostró todos los open box de S25 y los estados de los mismos
Super recomiendo se ahorran algunos dolares con las open box
James D
December 30, 2025
1 out of 5
Best Buy website shows Battlefield 6 (Xbox Series X) on sale for $39.99. Just went in store to purchase, and the signs for both the digital and physical copies both showed $39.99 as well. When I brought the digital copy to the counter, the cashier rang me up at $69.99. When I pointed out the error and the above mentioned sales listings, he called Jae over who told me she couldn't honor the price because of some sort of alleged SKU issue. Even after showing her the Best Buy website on my phone and offering to walk her over to the shelf to see the listed price, she was unwilling to help me. Horrible customer service. I'll go buy it from Target for the same price. Don't give this store/company your money.
Response from Best Buy
December 31, 2025
Hi James,
Thank you for your review. It's concerning to learn about the pricing concerns during your recent visit with us. We'd be happy to look into this further.
Please contact us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport, and be sure to mention this is in response to your Google review 98132.