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Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Sawgrass
How do I check product availability at the Sawgrass Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sawgrass Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sawgrass stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sawgrass Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(6835 reviews)
Jose Q
November 30, 2025
5 out of 5
Best customer service ever, keep it up!
SAB
November 30, 2025
4 out of 5
The reason it’s not a 5 star ⭐️ review was the fact I paid and ordered for my Apple Watch to be picked up in the sunrise location do to my Davie location did not have the watch , I showed up with my paid receipt and was told will take an hour to retrieve I’m like what why ? Couldn’t give me a answer made no sense along came Ashley who saw me standing there a little up set and asked if she can help I explained to her and she showed genuine care and made my wait time only minimal.. Ashley seen a customer that needed help and she resolved my issue quickly shouldn’t let a paying /paid customer wait for something that’s been paid for made no sense to me !!
Thank you Ashley
Abel C
November 30, 2025
5 out of 5
Neighborhood BestBuy, great place to go for all the latest tech, they always have the latest, new and just released products in store, will hold an inventory of 1-2 years worth of things, and older things you can order online and pick up in-store. For any advanced electronics or non-cemmercial products, most of the staff has recommendations on hand for anywhere you need to go that BestBuy can't cover. The staff is super friendly and somewhat knowledgeable in most of their tech.
Daniel S
November 29, 2025
4 out of 5
Buena experiencia en tecnología