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Frequently Asked Questions About Best Buy Sawgrass
How do I check product availability at the Sawgrass Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sawgrass Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sawgrass stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sawgrass Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(7110 reviews)
Eric B
August 28, 2026
1 out of 5
BE ADVISED!
Beware of the Autotech and Geek Squad bay at this location if you drive a hybrid or expect professional installation. I booked an appointment to hardwire a VIOFO dashcam into a 2015 Lexus CT 200h using the manufacturer-supplied HK4 fuse-tap hardwire kit. The technicians refused to perform the proper fuse-panel installation, incorrectly claiming an OBD-II power adapter was required instead, which is fundamentally wrong for this hybrid electrical architecture.
When escalated to Best Buy Corporate Executive Resolution, they completely circled the wagons, claimed standard operating procedures were followed, and refused to address the technical incompetence of their staff. Save your time and protect your vehicle by taking your business to a dedicated, independent mobile electronics specialist.
Michael J
August 28, 2026
1 out of 5
Best Buy's in store PC department was lacking so I ordered a PC from their website. I received my Stormcraft PC with a clicking in the fan. Other components seem cheap. One of the USB plugs is loose and I believe they are installed upside down. Not happy with my purchase. Customer service is unwilling to find a reasonable compromise on a solution. I would not recommend. I can't believe Best Buy sells this garbage!
jonado f
August 26, 2026
5 out of 5
Freddy is amazing! I had an issue with a mount, and he went above and beyond to help me get it resolved. He didn’t have to take the extra time to help, but he made sure I was completely taken care of.
Freddy provided exceptional customer service and is a great example of what an amazing employee should be. Because of my experience with him, I’ll continue shopping at this Best Buy location specifically. Thank you, Freddy!
Ronaldo B
August 24, 2026
5 out of 5
Eletrônicos é aqui...nem sempre os melhores preços mas tem de tudo um pouco