Frequently Asked Questions About Best Buy Sawgrass
How do I check product availability at the Sawgrass Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sawgrass Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sawgrass stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sawgrass Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(7062 reviews)
k y
July 03, 2026
5 out of 5
Good customer services
Rajman
July 03, 2026
2 out of 5
Close to my house is the only good thing to say. No one is in a hurry to serve customers, almost like they are too busy with their more important lives and chatting away among each other. You could be waiting with no line at customer service and literally have to ask someone if anyone is working there. Then that takes a few more minutes. I go there when i know exactly what i want and need it same day otherwise those guys in the black vans take great care of me without the restocking charge if I'm not pleased with the product. Best Buy days are numbered.
Response from Best Buy
July 03, 2026
Hello,
Thanks for taking the time to leave your feedback. It's unfortunate that you're not able to get the help you need when visiting this location. We would like to speak with you more regarding your concerns.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 181864 in your message to us.
X: https://bby.me/4CGQIx
Facebook: https://bby.me/VuGcq1
Instagram: https://bby.me/Ner2La
Maria G
July 02, 2026
5 out of 5
The best place to buy electronic, and this time I received a discount because I returned an old keyboard
Juan G
June 29, 2026
5 out of 5
Went there this past Sunday. From the moment I walked into this store I was approached and asked if I needed any help. I of course asked about certain items I was looking for and they quickly advised me of where I could find them. This was impressive as the other Best Buy stores have many times even failed to acknowledge even a welcome in gesture.
But this store was different. I appreciate the acknowledgement and the help in finding what I am looking for. Thanks! Certainly will return when I am in the area!