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Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Sawgrass
How do I check product availability at the Sawgrass Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sawgrass Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sawgrass stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sawgrass Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(7076 reviews)
roquelane d
July 27, 2026
1 out of 5
Geek Squad is horrible no customer service whatsoever, I went on Saturday July 25, right after work for IPhone issues and they told him they didn’t have enough technicians to assist me, so they made appointment for Monday July 27,2026 at 11:30am I go there and they told me to come back at 1:30pm after I drove there again! Don’t recommend Best Buy at all!!
Response from Best Buy
July 27, 2026
Hello,
I understand how frustrating it can be to experience issues getting your iPhone serviced through Geek Squad.
We would like the opportunity to learn more about what happened. Please send us a private message through one of our social media link and mention Review #194024.
Facebook (https://bby.me/xpk3qN)
Twitter/X (https://bby.me/PSzYwE)
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Diana D
July 25, 2026
5 out of 5
Technology is constantly evolving, and having knowledgeable professionals you can trust is invaluable. Cinnamon and Danny were exceptional—they took the time to understand my needs and genuinely cared about finding the best solution for me. At no point did I feel pressured into making a purchase or upsold on products I didn’t need.
Their expertise, patience, and customer-first approach made the entire experience outstanding. If you’re looking for honest computer advice, technical support, or help choosing the right technology, I highly recommend Cinnamon and Danny. They truly go above and beyond!
Fernando F
July 20, 2026
5 out of 5
Mucha variedad! Excelente atención!!
Joanna G
July 19, 2026
5 out of 5
I had previously gone to the Best Buy in Coral Springs for help with my camera, and unfortunately the customer service there was very disappointing. I left without getting the help I needed and felt frustrated. Thankfully, I decided to visit this location, where I met Shanniah in the camera department. She took the time to carefully inspect my camera, quickly identified the issue, and explained everything clearly so I understood what was going on. She was knowledgeable, patient, and genuinely cared about finding a solution instead of rushing me through the process. Her professionalism and expertise completely turned my experience around. Shanniah is an incredible asset to the Best Buy team, and because of her outstanding customer service, I’ll gladly return to this location in the future. Thank you again for going above and beyond!