Frequently Asked Questions About Best Buy Sawgrass
How do I check product availability at the Sawgrass Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sawgrass Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sawgrass stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sawgrass Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(7057 reviews)
Clifford P
June 28, 2026
3 out of 5
Employess are very nice. But after you tell them no many times about an extended warranty. They keep pushing and explaining and pushing. Then it's uncomfortable when you still tell them no. Then you stare at their sad face. Awkward.
Response from Best Buy
June 28, 2026
Hello,
We understand that this type of interaction with our sales team can feel upsetting and uncomfortable. We’d like to discuss your experience. Please connect with us via private message and mention review #179442 when sharing additional details.
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Yasmine A
June 27, 2026
5 out of 5
Cat was awesome! She made my family’s experience really nice. Helped us pick the perfect TV!
Kevin
June 23, 2026
5 out of 5
Our experience in store was a positive one & we got all we needed & more 🤣 The staff member that helped us was full of knowledge & advice on what was best.
Sharon M
June 21, 2026
5 out of 5
Very polite and knowledgeable personnel. The wait at the Geek Squad person was efficient and I was called to pick up my laptop in a timely manner!