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Frequently Asked Questions About Best Buy Sawgrass

How do I check product availability at the Sawgrass Best Buy?
How do I check my order status?
My local Sawgrass Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Sawgrass stores’ holiday hours?

Recent Reviews

4.3
(6758 reviews)
sergio s
September 11, 2025
1 out of 5
Customer service availability for this store is horrible. There’s tons of people working there and nobody wants to help won’t go to this Best Buy ever again.
Response from Best Buy
September 11, 2025
Hi Sergio, Thank you for taking the time to write us a review. We would like to look into turning around this experience. Please send us a private message on Facebook (https://bby.me/quhmyb), Twitter/X (https://bby.me/qab7o9), or Instagram (https://bby.me/4hpn3k). Please mention "Google review 42214."
Sami J
September 08, 2025
5 out of 5
We got a very well priced computer screen, and the staff are very helpful at explaining all the different options in the store. If you travel there during the Labor Day weekend, you normally get your tax for free, which was a great bonus.
Karina H
September 02, 2025
1 out of 5
I live in Miami and took a friend to this Best Buy location because her phone had broken. The service was appalling. The purchase was a sure thing but the salesperson Freddy was in a big rush, really rushed. We weren’t buying candy, it was an important purchase. Maybe he saw it was a guaranteed sale and didn’t make any effort at all. Of course I won’t be bringing tourists to this store again.
Sarah M
September 01, 2025
1 out of 5
Rudest staff of any Best Buy I have ever entered. Literally one nice guy at the door, rest of staff was incredibly rude and not even remotely helpful.

About Best Buy Sawgrass

bestbuy.com