Frequently Asked Questions About Best Buy Sawgrass
How do I check product availability at the Sawgrass Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sawgrass Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sawgrass stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sawgrass Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(6809 reviews)
Eriach
November 06, 2025
4 out of 5
It's such a huge store and I've shopped there frequently. However I was looking for a basic cable they don't carry it
Tony G
November 04, 2025
1 out of 5
Fui a comprar un celular y un parlante.
Me cansé de esperar !!! Los vendedores un desastre. Me fui.
Voy a comprar en otro lugar
Response from Best Buy
November 04, 2025
Hello, thank you for sharing your experience with us here. Getting a new cellphone should be a quick and easy process. Can you please reach out to us on Facebook (https://bby.me/n6l1w0), Twitter/X (https://bby.me/uunrxx), or Instagram (https://bby.me/si2gy8) with more information about your experience? Please begin your message with "This is regarding my Google Review #64705".
Alpha R
November 04, 2025
3 out of 5
El cage to muy amable pero la persona que recible tiene que aprender a dar un buen servicio al cliente aún me encanta comprar en Best Buy
Response from Best Buy
November 04, 2025
Hello,
Thanks for leaving us a review. We are happy to hear that you had a positive experience with the cashier. However, we want to make sure we are all doing our part to provide the best experience possible.
So we may gather more information about this visit, please private message us on Facebook (https://bby.me/a4qb94), Twitter/X (https://bby.me/jci1uy), or Instagram (https://bby.me/ak92pw). Please mention "Google review 64571." Thank you!