Best Buy Port Charlotte

I placed an online order yesterday at 3PM that stated ready in 1 hour. It is holiday season so I gave them extra time and showed up at 6:00 PM to inquire about it. I was told I could sit in the store and wait and I said no i'll just come tomorrow, once again being kind and understanding of the season. Today 24 hrs later nothing has changed status is still received. I put my trust into Best Buy to be able to get these gifts by today for a Christmas Party. I have called twice and was on hold long enough that i had to hang up. I'm very disappointed in this process. I literally could have shopped for 30 minutes in the store and purchased these items, then walked away with the gifts they had in stock.

⭐⭐⭐⭐⭐ Reliable, Convenient, and Easy Best Buy is still a go-to when you want electronics without the headache. Huge selection, fair pricing, and the ability to walk out with what you need the same day instead of waiting on shipping. That alone matters. The staff is usually knowledgeable and helpful when you need them, but they don’t hover. Geek Squad is clutch for setups, troubleshooting, and repairs — especially if you don’t want to waste hours fighting with tech yourself. Clean stores, easy returns, and consistent service. When it comes to TVs, computers, appliances, or accessories, Best Buy gets it done without drama.

Went to Best Buy this morning to purchase a TV. Literally arrived at opening time and was immediately told at the door that it would be a 15-20 minute wait due to shortage of staff! Next, I get a salesperson who wasn't of much help since that wasn't his department. I'm not techie so I wanted to speak to a salesperson who could give me advice on a TV, but that wasn't possible. I made my selection and also purchased a new Blu-Ray player. The charges for add-on's are ridiculous. The basic setup for the TV was $119.99, then they added on $49.99 to attach a soundbar for me. Next they added on $99.99 to attach the new Blu-Ray. When I asked why the charge for the Blu-Ray hookup was double that of the soundbar, the guy did not know. When another guy came along, my salesperson asked him and he didn't seem to know either, other than some comment about the charges are based on time. So am I supposed to believe that it takes twice as long to hook up a Blu-Ray than a soundbar? Overall, my experience there today was not satisfactory, and I was definitely overcharged with their add-ons. But due to the fact that I'm not techie, I had no choice to pay it. I feel I was definitely cheated in charges, and can only hope that I made a good selection with the TV since I had no advice or anybody to talk to! EDITED: I have already told you what happened, but you apparently are not able to read properly. Furthermore, I do not waste my life with social media such as Twitter, Facebook, or Instagram. Perhaps if you spent less time on social media, your staff could be better trained. Last but not least, your price gouging for add-ons, particularly for the Blu-Ray player, was done to a senior citizen. I went there for assistance and advice, but didn't get it and then you price gouged me with your add-ons. Best Buy should be ashamed!

all times I've been in there, an employee has helped me find my specific item when was almost like a personal shopper for me