Went there to buy a computer for work. A gentleman asked if we needed help. Said he didn’t work in that dept but would get someone. Nobody came. Another employee asked if we needed help and said he didn’t work in that dept but would get someone. Nobody came. I’m the meantime 3 other employees standing around doing nothing looked at me like I had three heads but did not offer to help. I left the store to go elsewhere for my needs. Called the store and spoke to someone who works remote. Said she sent the store a message to have someone call me. Guess what? You got it…. Nobody called. Everyone too busy doing nothing. All good! I’ll spend my money where people actually care about their customers. I guess I know why there weren’t any customers in there.
Varieties of equipment, models and brands What you need for your home of appliances here is thanks.
Kathryn K
November 05, 2026
Completely disorganized. Multiple employees literally contradicted each other right in front of me multiple times. It was awkward as the customer, wasted so much time, all for an unprofessional unorganized store. I do not recommend shopping here. It’s children running a free for all.
Response from Best Buy
November 05, 2026
Hi, Kathryn,
Thank you for reaching out and sharing this experience. We intend to provide a quality, efficient, and organized experience for our customers looking for resolutions in-store and online. Your feedback is valuable to us, and we greatly appreciate you for taking your time to share your experience as it helps us to continue to improve.
If there is something we can do to improve your experience, please get in touch with us on any of the following platforms:
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Please mention your review #249110, so we can document your experience and/or if you have any questions.
I always go there to check open boxes and you may find very goood deals