Wouldn’t recommend rude customer service counting down the days til they go out of business
Response from Best Buy
May 16, 2026
Hi Melissa,
Thank you for your review. We appreciate you taking the time to bring this to our attention, and hope to provide a better interaction for you in the future.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/TVg5m2, Instagram: https://bby.me/IdxoFW, or Twitter/X: https://bby.me/VskBCy. Be sure to include your Google review 153131.
Lots of technical and support staff available.
Bruce assisted us to purchase the best external monitor at a great price. He was patient, went through every option, answered every question, and had incredible knowledge. We are SO happy with our purchase and the excellent customer service we received. Five stars all for Bruce for making this experience so wonderful.
Went looking for a Wi-Fi booster the young man was able to suggest a particular Netgear model.