Had an amazing shopping experience - Parker was super helpful, kind, and knowledgeable! 10/10 5 Stars would recommend
Salespeople are not very helpful or knowledgeable.
Response from Best Buy
January 15, 2025
Hi, Emily,
We appreciate you bringing this to our attention and share your disappointment with the service you were provided. Kindly connect with a live representative regarding your experience using one of the links below. Be sure to mention that you are responding to Google Review 64680373.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy)
Thanks,
^Tina
My husband and I went shopping at this place and it took forever for them to help us. The workers were always glued to the phone and they didn't help us at all. Very poor customer service. You need a whole day to shop at this store. Thank you.
Response from Best Buy
January 14, 2025
Hello Yude,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64678333" and share your full name, email, and phone number.
Thanks,
^Vanessa
Great place but if you see the average lazy eyes curl headed teenager don't go to them, I was freaking out because I didn't have the receipt in hand and they told they can't look it up on their system so I'm stuck with it and cannot refund my item. But other than some employees not knowing some things. They are mostly all very helpful, they have a good system which i respect. If you need help you have to go to the front entrance and let them know, they will then tell you to wait around the area where you need help. After that they send a employee calling out your name to help you, which i thought was awesome. One of their employees really helped me out when it came to helping me choose aTV and sound system. Other than that their store is very organized and spacious, they have many products and services. Very clean place with a good atmosphere. If you are techy this is the store for you.