My area in Florida doesn't have many retail electronics stores like the Microcenter in Cincinnati Ohio, so Best Buy is the default place to go here in Venice Florida. I'll say, though, they're doing a good job at providing a wider range of products than they have in years past. I’ve bought several TVs there since moving here. My recent shopping trip was to buy a good set of gaming headphones. They had a good range of options, I counted 6 different brands each with several price ranges. The first one i bought wasnt quite the quality I hoped but returning it was no problem. I finally settled on a more advanced headset, of which there were several options, and the Best Buy staff was helpful as well. Thank you!
Top Notch customer service.
Very helpful staff, professional@
Would give zero if possible because it is impossible to reach a live human on the phone and the AI answering robot "can't hear me". So now I have to go there in person just to have a question answered. That is not poor customer service, that is no customer service.
Response from Best Buy
April 20, 2026
Good Afternoon, Linda,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience reaching out to us via phone. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #144190" for reference. You can find us here:
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