Lindsay H
January 02, 2026
I can say this Best Buy is ultra staffed there was no shortage of people working. I cannot say that anyone I interacted with was kind or helpful. I arrived hoping to take home a specific TV which I had spent a bit of time researching. When I asked about the TV, the gentleman working the area was condescending. Instead of offering me helpful information or an alternative, he chose to be rude. I walked out and will go out of my way to buy a TV elsewhere. In 2025 I would imagine most people make purchases online and that customer service was an important component to in person shopping.
Response from Best Buy
January 02, 2026
Hello, Lindsay,
Thank you for leaving a review. We appreciate your feedback. It can be really difficult when you don't have a good interaction with a sales associate in a store. If you'd like to formally document your feedback, or if we can assist in any way, please reach out on social media. Kindly include Google Review 99596 in your message.
Facebook: @BestBuy
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Twitter/X: @BestBuySupport
Nice customers orientation staff
Easy returns and excellent selection of products.
Nos encantó la atención de Jarian, es una persona muy amable