Came in for a phone pick up and trade in for a brand new iPhone. It was very complicated but Jaiden stayed with me the entire time and helped me through it. So if you’re reading this Jaiden, I’m writing this review on the new phone with my number all set up. Thank you bro!
Great service, helpful assistants
when you call, you get an AI who cannot connect to you the right department. just dead air.
Response from Best Buy
June 09, 2026
Hello Art,
We can see why you’d be upset if you are having trouble connecting with a specific department. We would like to see if we can help. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #170730 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/JQgZxJ)
• Twitter/X (https://bby.me/Qmgr2e)
• Instagram (https://bby.me/h6e3MB)
The gentlemen up front, helped me schedule my car audio install. Answered my questions and made the process easy and quick to take care of. I did schedule for the install at the Citrus Park location, since they had sooner availabilities, but these guys were helpful and understanding of my needs.