Went to see,geek Squad for Assistence with phone they were Excellent.
This store is a joke!!! I asked 3 people for help nome could help because it wasn't there department. All 3 said i will send someone over. 45 minutes later still no help. Left empty handed and wasted my time.
Response from Best Buy
November 10, 2024
Hello,
I know it's important to get the service you need in-store, so we appreciate this feedback. If you ever need future support or would like your experience formally documented, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please start your private message with “This is in regards to my Google review 64407769” and share your full name, email, and phone number to connect with a live agent within hours of operation.
All the best,
^Jacob
I went to purchase a tablet for my niece. There were only 5 customers (maybe less) in the store. We stood at the cage where the tablets were, trying to find someone who worked there to help us. Finally I asked a guy, who was stocking some merchandise, if I could get some help at the tablets. He went to find someone to help and told me someone would help shortly. 15 minutes later, still no one to be found. Finally, after about 30 minutes of no one helping we left and bought one from Amazon. So, good luck if you go to this location because customer service sucks.
Response from Best Buy
November 07, 2024
Hello, Tammy,
I know it's important to get the service you need in-store, so we appreciate this feedback. If you ever need future support or would like your experience formally documented, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please start your private message with “This is in regards to my Google review 64397431” and share your full name, email, and phone number to connect with a live agent within hours of operation.
All the best,
^Jacob