Best Buy Port Richey

Well I thought best buy would be the best place to buy a TV ,so I bought lg 75qned $1000+ dollars the sales rep at the time said I should buy a 2year protection plan,he said if anything happens the TV is covered and he said anything, so just about a year the TV had lines along the bottom and black line on left side,after waiting over a week a tech looks at TV and said something hit the screen and there's a crack ,well it's me and my wife only at home I don't like being called basically a liar we are responsible people in our 50s and are careful with everything we own ,all I can say is it worked perfectly until the evening my wife was watching a movie, if you look in the left corner of TV there's a pinhead like imperfection and looks like screen is separating,lg has been known to have screen problems from the factory,you can look it up this is something that may have gone unnoticed from the start or ghost are doing devious things to the screen ,I talked with Joey Pedro from cooperate to try and solve this issue have not heard back, this issue isn't going away after being deceived about the 2year protection plan and paying over $1000 + dollars that doesn't sit well with me, let me take your money and see how it affects you especially $1000 + I want to exchange the TV or get a refund I'll keep climbing the ladder until this gets resolved

On December 10th, I picked up approximately 40 LEGO sets via in-store pickup. When the items were brought out from the back, they were visibly crushed and damaged at the time of pickup. I immediately requested an in-store return, but the general manager refused, despite the app clearly showing that this order is eligible for in-store returns. Instead, I was told I would need to ship every item back individually. This would require me to purchase boxes and print separate labels for each LEGO set, costing well over $100 in packaging and printer supplies — to return items that were already damaged when handed to me. This makes no sense and directly contradicts the return options shown in the app. Photos attached: Photo 1: Timestamped image showing the damaged LEGO sets at pickup Photo 2: Proof of pickup date (December 10th) Photo 3: App screenshot showing in-store return eligibility This situation is completely unacceptable, and I would strongly advise others to be cautious when doing business at this location.

Best people

One of the last few places left around to shop for electronics.