Installed new system in my car. Very nice workers!
After confirming around 6pm yesterday (Monday) the store was open until 8 pm, I drove 45 minutes, completely out of my way, to arrive at 7:50 pm to find the roller doors down and the store closed.
I have not been in a Best Buy in more than 4 years and will never attempt to visit one again.
Pokemon buy limit changes everyday. Yesterday was 2. Today was 8. Sold out by 1pm due to the increase. What I went in Friday.There was no mention of there being increased the next day. I was told it depends on what manager is on duty.
Don’t waste your time buying in this store, My wife and I had the worst experience of our lives at this store. After we paid for a refrigerator, they told me it would be ready for pickup the next day. When we went to pick it up, they had sold it and were offering me another one with scratches and dents for more money. We spent 3 hours trying to resolve the situation and the person in charge never showed up, supposedly being the manager. Her name is Alexa
Response from Best Buy
October 05, 2025
Good Afternoon,
We absolutely understand how you are feeling after being unable to get the item you purchased when you arrived for a pickup. We would love to look further into this situation with you. Please feel free to send us a private message via social media, so we can help.
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