I have gone in to this location and the geek squad numerous times to try and fix and issue that was Best Buy's fault, and I am told every time that the GM has to call corporate and that we will get a phone call back when it is corrected. It has ben 2 months! 2 months and 3 visits with no phone call back. And every time I go in, I am told that the GM is not there but will take care of it. When I try to call the store, it routes to a call center that can't help me. This is a terribly run store.
Had item ready before the hr.
Desiree thank you for all your help today. You made recycling my laptop a very easy process and I appreciate your time, friendliness and knowledge!
Best buy isn't the best buy on nearly anything in the store anymore. It's a shame really. But for people that don't know any better, it's a great place to buy electronics!