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Best Buy Port Richey
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Port Richey
How do I check product availability at the Port Richey Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Port Richey Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Port Richey stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Port Richey Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3727 reviews)
Jim Y
February 08, 2025
2 out of 5
This company’s lack of customer service gets worse on every visit
Kay Y
February 04, 2025
1 out of 5
Geek squad in best buy review - Matt was very rude and dismissive, kept interrupting a gentleman actually trying to help us (and did) basically telling us to go somewhere else “like apple”
phone got fixed, ha ha. on pick up though- the staff just walks away after seeing customers. Bizarre for customer service.
what if one of us was a secret shopper :)
Response from Best Buy
February 04, 2025
Hello,
Thanks for sharing your feedback with us. I understand encountering a Geek Squad Agent acting in this manner isn't an ideal experience. I'd like to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location and date. Please also mention your "Google review 64776721" in your message.
Sincerely,
^Melissa
David S
February 02, 2025
2 out of 5
Customer service sucks bunch of people standing around not doing nothing come and pay cash for a TV. They tell you it’s gonna take a little while to get the TV. I said well that’s ridiculous. If you’re paying cash, there’s plenty of people standing, around not doing nothing might as well go in the back and pick it up. Customer should not have to go through that.
Not to mention, I heard another customer complaining about spending $2200 and not being helped not something you wanna hear when you go to purchase a brand new TV from a company that’s been around for so long. Sad to see the customer service is going down the tubes I guess employees that work for Best Buy are becoming order takers.
Oh and also if you don’t use your credit card within a year, they close out your account and then if you wanna get another one, you gotta run your credit again 🤬🤬🤬
Response from Best Buy
February 02, 2025
Hi David,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the service you received didn't meet expectations, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64768462.
Thanks,
^Caleb
Joseph “
January 31, 2025
5 out of 5
Always has all the electronic toys I need.