Frequently Asked Questions About Best Buy St. Petersburg
How do I check product availability at the St. Petersburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local St. Petersburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy St. Petersburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the St. Petersburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(6193 reviews)
Jarod R
April 11, 2025
1 out of 5
Customer service is not good at all. The worst.
Response from Best Buy
April 11, 2025
Hello, Jarod,
Thank you for leaving a review. We really appreciate your feedback. It's really disappointing when you're needing assistance and aren't able to get the help you need. If you'd like assistance or want to formally document your experience with us, please send a private message on social media along with your name, phone number, and email.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #65034030” when reaching out on social media.
Regards,
^Meghan
Leigh D
April 11, 2025
2 out of 5
Did not have Pixel phones in stock due to remodel of store. They
suggested I go to store in Tampa or in St. Petersburg instead
Response from Best Buy
April 11, 2025
Hello, Leigh,
Thank you for sharing your concerns with the inventory in store during a remodel. I can understand that any delay in getting a new phone can be difficult. We would be glad to look into options for ordering the Pixel phone you are looking for if you would like support please Direct or Private message us on any of our Social Media Profiles below. Please include your full name, email, phone number, product you are looking for, and Review 65033179 for help when you reach out.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy
Misko B
April 11, 2025
5 out of 5
Prodavnoca tehnike sa dobrim cenama i velikim asortimanom proizvoda i ljubaznim osobljem. Vredi pogledati.