Stephanie D
August 12, 2025
Kaili was a HUGEEE help to me exchanging & purchasing a new work laptop! I’m literally just a girl, so I had to look at every option. She was very patient & knowledgable! Would highly recommend her & this Best Buy for my future work purchases
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"Best Buy Tyrone: The Great Verizon Shuffle"
If you’re looking for cardio without going to the gym, just buy a phone at Best Buy Tyrone and let the in-store Verizon rep send you on a scenic “activation adventure” across the street to the Verizon corporate store… then back again… and then, surprise, back again!
Here’s the deal: If I buy a phone from Verizon (or Samsung, baby!) inside Best Buy, and I pay for the Best Buy protection plan, you’d think—just maybe—it would be covered. WRONG. If I buy a watch in Best Buy, you’d think they’d activate it right there. WRONG AGAIN. Instead, I’m now the proud owner of two fully paid-off phones… and absolutely no upgrade to show for it except a Fitbit-level step count from walking back and forth like a heat-exhausted carrier pigeon a Verizon account that says I can't upgrade because I haven't returned the new phone I bought and returned last week to the Verizon corporate store because it wasn't covered under BestBuy protection plan.
Confused? Yes so am I.
One week later, I’m still without my devices, but on the bright side, I’ve unlocked a new endurance sport called The Verizon-Best Buy Ping Pong Challenge. I’m considering entering the Olympics.
Memo to Best Buy Tyrone: Keep Luna, but maybe escort that Verizon rep to the parking lot with a polite wave and a fruit basket.
#BestBuyCardioPlan #VerizonCrossFit
The exact reason why I stopped shopping at Best Buy all you do is stand in line. The only reason for the visit to the store today was to recycle the TV. I’m told I need to stand in the line of customer service to recycle the TV four people in line one person at a register. There’s a guy returning an online order that went south so maybe the manager walked over to help him out as soon as they help him out he just walks away four people standing in line. Finally get to the register and I’m told that they won’t recycle an LG TV. They only recycle one brand of TV and it’s gonna be $29 to recycle the TV. I called the store before I drove there and asked if they recycle TVs and the rep said yes, failed dimension that you only recycle one brand of TV and I guess all other brands are gonna cost you $29. Thanks Best Buy for solidifying the exact reason why I don’t shop at your store.