Best Buy St. Petersburg

Getting help was not easy.

Every single time I come into Best Buy I just instantly become dizzy. Each and every time when I am in here I always think I can remember where and how to find things from last time when I was here from my memory is pretty good. But these people go out of their way to change up where everything is located intentionally so you have to intentionally ask for help of some sort I bet. Recently came here for a USB Wifi & Bluetooth Combo adapter they didn't have it. There wifi USB adapters were so expensive $70 and pushing $99 for something I found on Amazon for $19.99 absolutely a joke. If you're going to get a wifi adapter you're going to want Bluetooth with it if you're machine your trying to fix also doesn't work right anymore. So yeah wanting only just wifi for a USB adapter is so last year a combo adapter with Bluetooth is very nice. Not to mention how dead this place has become too. Best Buy more like Scam Buy. Amazon came in clutch not to mention being astronomicaly cheaper!! Take that Scam Buy. If anyone is going to buy a WiFi adapter for over $70 it better come with loads of extras but not including Bluetooth as well when Amazon has it for $19.99 absolutely no point to coming to a store that's absolutely no able to make it worth it at all. They had such bad options things that were just absolutely pointless. Like a Wifi router that's well over 499.99 like this Best Buy name and brand has gone down hill completely, all while all being completely derailed off the tracks like a 256 cargo train thats leaking toxic liquid into the drinking water so bad. They can't and won't fix any kind of customer machine that involves customer and just want to shove a brand new computer down your throat instead of fixing the issues properly, they also say how it's always going to take 2 weeks to do the most simplistic repairs like shipping your PC off to China to the manufacturer to some off site repair center for just someone else who doesn't want to fix it and say it's unrepairable on top of the fact of it getting lost in the mail. I have dealt with Best Buy a long time ago when Windows 8/ 8.1 was around and the company had always found ways to make massive mistakes over simple issues. I literally refuse to deal with this company as much as possible. I only deal with best buy if it's absolutely my last resort. Best buy's website will claim they have something in-stock you go and get there just to find out that it's not in-stock they are a waste of time. There logistics is a mess. They have made 5 way to many mistakes in my life time of dealing with Best Buy to like there company at all.

Tate helped us with buying a TV in a sound bar. He took his time and made sure we made the right choice. Great customer service and positive attitude. We will be coming back. Thanks, Tate!

Fixed my computer