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Frequently Asked Questions About Best Buy St. Petersburg
How do I check product availability at the St. Petersburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local St. Petersburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy St. Petersburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the St. Petersburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6600 reviews)
Maricar C
October 02, 2026
5 out of 5
Exceptional customer service at Best Buy St. Pete. Jaylen and Amir treated me with compassion, kindness and professionalism. Grateful for their help. I will never forget how they treated me. My family and I are grateful.
Tunji
October 01, 2026
2 out of 5
I'm done coming to this location, its worth the drive to just visit the one off Dale Mabry. This location tries to over charge me the full amount every time I buy something on sale in store. The most recent overcharge was an Air Fryer that was on sale for $119, Model: AF181 SKU: 6570528. At the register it pulled up as $194 after tax. I questioned the price, and the cashier rep shrugs it off and says, "it must of been in the wrong area." Because this has happened to me in the past I decided to scan the item myself, and lo and behold the bestbuy app pull it up as $119. And that's not just the total tech membership price, its the price for everyone! He rescanned it and "magically" it pulls up as $119, $128.39 after tax this time. I can't tell if they do this type of stuff on purpose or if its just incompetence, either way i'm done with this pinellas park location.
Response from Best Buy
October 01, 2026
Thanks for sharing your experience with us. We're concerned to hear you feel that products have not been priced correctly or are ringing up higher than they should be. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/YuAoow), Twitter/X (https://bby.me/I8z5Bq), or Instagram (https://bby.me/954PLC) and mention your "Google review #228872," we'll be happy to look into this with you and provide any further assistance you need.
Michael W
September 26, 2026
1 out of 5
The assistant manager and the geek squad at this store are absolute trash! They don't even know how their own protection plan work that I have been paying into every single month for my phone! Have fun with corporate with my complaint!
Response from Best Buy
September 26, 2026
Hello!
We understand how important it is to feel confident that the protection plan you purchase will provide the support and coverage you expect when you need it. We also expect our store associates to have a clear understanding of Geek Squad Protection and Best Buy Protection plans and to communicate their benefits, coverage, and limitations accurately.
If you would like to discuss your experience further or get assistance please reach out to us at any of our social media accounts.
Facebook (https://bby.me/ZfjdSR)
Twitter/X (https://bby.me/laI3Ya)
Instagram (https://bby.me/qu2R4d)
Be sure to mention your Google Review number, #226861, in your message. Thank you.
Presley J
September 24, 2026
5 out of 5
Fantastic employees. Would recommend this store just based on the respect/friendliness and helpfulness of the staff.