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Services Offered
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Frequently Asked Questions About Best Buy St. Petersburg
How do I check product availability at the St. Petersburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local St. Petersburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy St. Petersburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the St. Petersburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(6610 reviews)
Jeremia k
November 08, 2026
1 out of 5
Advertises they can service something and lets you schedule an appointment only to tell you in person they can’t. And that is with calling them in advance to confirm. Absolutely terrible experience.
Response from Best Buy
November 08, 2026
Hello Jeremia,
Thank you for sharing your experience with us. We can see why you'd be upset.
We understand how frustrating it is to schedule an appointment for a service, call ahead to confirm it, and then be told in person that the service cannot be completed. We can appreciate the time and effort you invested based on the information you were given and why this experience left you disappointed. We'd like to see if we can help in any way. Please reach out to us at one of the links below and mention #252074 privately.
• Facebook (https://bby.me/1Za0TU)
• Twitter/X (https://bby.me/TVHpiM)
• Instagram (https://bby.me/rXRGqe)
J Q
November 07, 2026
5 out of 5
I had to do a return and was assisted by two great staff. The king who assisted with unloading my car was just overall professional and friendly as he was not a Best Buy staff, and instead was the Apple rep at Best Buy. The queen at the customer service bar was also professional and friendly! She was so patient with the amount of items, more patient then the people behind me. When I expressed my embarrassment and guilt, she kindly stated to not worry because it's all part of the process anyhow. I can see that she gives each person the time they need.
Vivian S
November 07, 2026
5 out of 5
Salesperson was very helpful store was very busy
Michael S
November 07, 2026
1 out of 5
I purchased a stereo receiver online. It was an open box and said it was in good condition. I drove two hours to pick it up. When they brought it out it was missing the main volume button and both the antennas which it said nothing about. Also it took 30 minutes or more to get out the door. Very unorganized store! I will shop elsewhere
Response from Best Buy
November 07, 2026
Hello Michael,
We can see why you’d be upset with the condition of your open box purchase, and we’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #250396 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/frlNFC)
• Twitter/X (https://bby.me/t5i6uv)
• Instagram (https://bby.me/HKJkoX)