Frequently Asked Questions About Best Buy St. Petersburg
How do I check product availability at the St. Petersburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local St. Petersburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy St. Petersburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the St. Petersburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(6591 reviews)
Michael W
September 26, 2026
1 out of 5
The assistant manager and the geek squad at this store are absolute trash! They don't even know how their own protection plan work that I have been paying into every single month for my phone! Have fun with corporate with my complaint!
Response from Best Buy
September 26, 2026
Hello!
We understand how important it is to feel confident that the protection plan you purchase will provide the support and coverage you expect when you need it. We also expect our store associates to have a clear understanding of Geek Squad Protection and Best Buy Protection plans and to communicate their benefits, coverage, and limitations accurately.
If you would like to discuss your experience further or get assistance please reach out to us at any of our social media accounts.
Facebook (https://bby.me/ZfjdSR)
Twitter/X (https://bby.me/laI3Ya)
Instagram (https://bby.me/qu2R4d)
Be sure to mention your Google Review number, #226861, in your message. Thank you.
Presley J
September 24, 2026
5 out of 5
Fantastic employees. Would recommend this store just based on the respect/friendliness and helpfulness of the staff.
vasco r
September 20, 2026
2 out of 5
I went to look at Ray-Ban Metta glasses limited styles in stock and ended up having to go to a Ray-Ban store to find the ones I was looking for
Response from Best Buy
September 20, 2026
Hello, Vasco,
Thank you for sharing your experience with us. We aim to stock a variety of products and make the shopping experience convenient for all our customers, and we understand that was not the case for you. Please send us a direct message through one of our social media channels, so we can look into this further. Be sure to mention Google review #224672 in your message.
Instagram (https://bby.me/EYPKxg), X/Twitter (https://bby.me/hczv8p) or Facebook (https://bby.me/qERRlG)
Jeff C
September 12, 2026
3 out of 5
A bit dated and overpriced, customer service was lack luster