Attitude is alive with just about every employee especially with the geeks who think they know everything and don’t care that giving you some kind of answer just to blow you off is ok. They walk around going nowhere. Hilarious actually. What, no manager?
Response from Best Buy
July 26, 2026
Hey there, Bob,
We understand your frustrations surrounding your recent visit. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook, Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:##193433
I had an outstanding experience with Amir Almojahed, from the IT team at Best Buy. He was incredibly knowledgeable, professional, and patient throughout the entire process. I had been dealing with ongoing issues with my computer for quite some time, and he took the time to thoroughly diagnose the problem and explain everything in a way that was easy to understand.
Thanks to Amir’s expertise, my computer is finally working the way it should. It was clear that he genuinely cared about providing excellent customer service and making sure everything was resolved before I left. I truly appreciate the time, effort, and attention to detail he put into helping me. If you’re looking for someone who is skilled, trustworthy, and dedicated to helping customers, I highly recommend working with him. Thank you for such an exceptional experience!
Wow!wow!wow! This is got to be one of the worst experiences I've ever had! I called them on the phone and talk to a technician regarding my 8 mm cassettes that I wanted to transfer the data to a thumb drive. They said sure we can do that no worries bring it in we will take care of you.... NOT total time wasted 3 hours! That's the last straw never again will I buy from Best Buy sucks!!!!!!!!!!!!!!! They thought it was real cute. I think the obnoxious!