Friendly, knowledgeable staff. No hassle return
Maximiliano M
July 07, 2026
Mucho stock. Buena atención. La mayoría de productos publicitarios online no están en tienda
I was there yesterday and had a return. Of course the customer in front of me who was being helped was taking forever. And there is only one employee at the returns counter. Then you look over at geek squad and there are literally 6 employees over there with no customers.
I finally get to the counter and the employee would definitely NOT be considered cheery or friendly (she literally had nothing to say despite my small attempt at some conversation - the only thing she had to say was, "was there anything wrong with it?". the quicker I was out of her life, the better).
Just an overall bad experience - its no wonder the big online services are so popular.
Response from Best Buy
July 06, 2026
Hey there, Kevin,
We understand your frustrations surrounding your recent return experience. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/CRWTYL), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:#183424