How do I check product availability at the Sanford Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sanford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sanford stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sanford Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4297 reviews)
Dr. M
February 06, 2026
4 out of 5
Great service 👏
Graham H
February 05, 2026
3 out of 5
Signed up for the credit card for a large purchase because of the benefits they offered. Asked lots of questions but wasnt told about a late fee for paying the entire balance off within a month.
The employees dont know enough to explain and corporate just wants suckers to fool. Just use amazon.
Response from Best Buy
February 05, 2026
Good Afternoon, Graham,
We certainly understand how you are feeling after not getting the help you needed regarding questions about your Best Buy Credit Card. We would be happy to connect with you and look further into this. Please feel free to send our team a private message via social media, so we can better assist you. Make sure that you include your Google review case ID in your message: #113311.
- Facebook (https://bby.me/9rbyzz)
- Twitter/X (https://bby.me/77uwme)
- Instagram (https://bby.me/srtx9y)
Paul R
February 04, 2026
5 out of 5
People were friendly and helpful
Pantheist X
February 04, 2026
3 out of 5
Sometimes the customer service is great. Other times you can't find help to save your life. Y'all need to be better to compete with online stores if you're gonna survive trumps economy