How do I check product availability at the Sanford Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sanford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sanford stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sanford Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4171 reviews)
brent h
July 18, 2025
3 out of 5
I drove about two hours south for a dream TV I had purchased. Show up.!sold from under me.
Doing the same today- I will change review stats and update the review after.
Renting a truck and friends for a day isn’t cheap.
These mistakes shouldn’t happen at big box stores. I have plenty of proof and evidence with screenshots and all.
Response from Best Buy
July 18, 2025
Hi, Brent,
Thank you for sharing your feedback. It's genuinely concerning to hear about the significant difficulty you encountered when trying to pick up your TV, and we absolutely understand how challenging such an experience would be.
We appreciate the opportunity to look into this and provide any support we can. Please reach out to us in a private message or DM, and be sure to share any additional details, including a mention of your Google review 17293.
Best regards,
^Pre
Luis C
July 13, 2025
5 out of 5
Excelente atencion
Craig G
July 09, 2025
5 out of 5
Great experience buying a new appliance. Friendly staff, quick in and out.
eddie S
July 08, 2025
4 out of 5
Mark and Fernando in electronics were very friendly, informative, and knowledgeable. Chris at the register and hostess desk was super professional.