Anelsa v
February 10, 2026
I had a very disappointing experience at this Best Buy due to the behavior of an employee named Kevin C. He was rude, dismissive, and showed zero interest in helping me. Instead of offering assistance, his attitude made the situation uncomfortable and frustrating. This is not the level of customer service I expect from Best Buy. I hope management takes this seriously and addresses this issue.
Daniel H
February 09, 2026
Andre and Darnell at the Sanford Best Buy just showed me the best customer service and experience that I have received in years. I frequent Best Buys enough and am happy to make this my home store going forward. Thank you very much for the help and kindness you showed as well as taking care of me without making me feel like a burden or a problem. Highly recommended!
Quick Geek squad service. Was in and out on less than 30 minutes with a replacement unit.