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Services Offered
Geek Squad Services
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Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Sanford
How do I check product availability at the Sanford Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sanford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sanford stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sanford Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4129 reviews)
John Y
May 04, 2025
1 out of 5
I was ready to buy a stereo and set an appointment. Nobody bothered help me. After I asked twice for somebody to be called to come over to the stereo section. There was one employee who was working on the aisle next to me that looked at me. Several times, but never even Bothered to say a word.
Kaiti F
April 28, 2025
3 out of 5
Store seemed pretty bare and almost spread out too far, stock was low on alot of shelf spots, had to hunt down someone to unlock the GoPro case after waiting next to it for about 15 minutes as most of the employees were by the front entrance of the store.
Juan F
April 26, 2025
5 out of 5
Exelente
John S
April 19, 2025
1 out of 5
Came in to buy a monitor, but the sales staff are un-responsive and socializing. Buying on Amazon instead.
Response from Best Buy
April 21, 2025
Hello,
Thanks for taking the time to share your feedback with us. I understand not being able to get the assistance that you needed to purchase the monitor that you needed, isn't an ideal shopping experience. I'd like to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also mention your "Google review 65059157" in your message to us.
Sincerely,
^Melissa