Best Buy Sanford

Shoutout to Darnell in electronics from Sanford Fl. Best Buy! He did an AMAZING job with assisting me today in my purchase of a HP laptop for my son… very very knowledgeable, quick and courteous! He really knows his stuff! And he will also be sure that you know EXACTLY what your purchasing ensuring you get the best at BEST BUY! ( no pun intended lol) Thanks again Darnell!! ☺️

Rob was absolutely wonderful to work with. Excellent customer service. If you need anything ask for him.

Very rarely is there someone around to help. Or, if you are lucky enough to find someone to help you, they try to upsell you for the more expensive item.

If i could give them zero stars i would . This location and this company’s customer service are horrible . I came to the location for Sony car radio which is warrantied. The reason i decided to drive to Sanford even though its s little bit further for me is i had multiple horrible experiences at the Daytona Beach , Florida location that installed the radio , they just made it a nightmare. The techs assured me , they did not operate their shop the same way . He gave me a phone number and said I’m sorry Daytona gave you a number you could never reach them at , this is a number for our shop directly , leave us a message and we will call you back . That was a lie . They told me since I had the Sony warranty not geek squad ( which I was never offered at purchase ) they had to send the radio off. It it be no more then a couple weeks . It’s been over a month , the repair center first told me they didn’t have it was lost , then it took a month . It’s beyond professional . I don’t have a stereo I paid for. It’s over a month. The store don’t call me or corporate . You can’t call local stores either