Theodore K
January 22, 2026
Hard to get service even with lots of employees wandering around. High pressure sales from vendors
Response from Best Buy
January 22, 2026
Hi, Theodore,
We don't want you to feel that services and assistance is hard to come by with Best Buy employees. It's important that we are here for you when you need us. Please send a private message to us via Facebook (https://bby.me/mx3rtv), Twitter/X (https://bby.me/94lpdc), or Instagram (https://bby.me/0j2k8k). We'd love the opportunity to dive into this. Please state that you are responding to "Google Review 107779" when reaching out.
Store had plenty of employees on the floor to assist. Store did seem to have a lot of empty shelves and not stocked well. Definitely not the electronic giant it was back in the day but got the job done.
Terrible. Lots of workers in blue shirts just standing around behind desks. I just walked in with 10k cash ready to buy kicker comp subwoofer, amp and full install. Spent 10 minute standing in the car section, waiting for an associate that was helping a customer buying a printer….. I am not chasing down people to buy overpriced items, anyways. Do to poor customer service, I’ll go to another audio installation company since Best Buy is okay with blue shirts behind counters.