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Services Offered
Geek Squad Services
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Samsung Experience Only
Car & GPS Installation Services
Apple Authorized Service Provider
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Google Home Experience
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Frequently Asked Questions About Best Buy Sanford
How do I check product availability at the Sanford Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sanford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sanford stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sanford Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4289 reviews)
Lou E
January 13, 2026
5 out of 5
I love best buy I purchase majority of my appliances and tvs from there
Sergio M
January 11, 2026
4 out of 5
Customer service was interesting. I came in with my friend looking for something that I couldn’t find. I found an employee and he told me to look online on the store website to find where it’s at in the store so he didn’t help. Me and my friend left, couldn’t even tell you what I was looking for because I never got it, I forgot. I’ll give it 4 stars because I did buy some AirPods a while back and it went smoothly i guess.
Rich M
January 06, 2026
1 out of 5
I’m at Best Buy total member, I spent thousands of dollars last year on appliances and accessories through Best Buy. One of which was a Meta quest three for my grandson. I walked into the store tonight after an appointment for my 7:40 PM appointment. The guy looked at the Meta quest three and one of the broke controllers and said there’s nothing I can do for you. Period. No explanation no questions. Nothing he referred me to someplace called you break we fix. That’s the service I have as a total member purchasing all my appliances at Best Buy and with a protection plan for the Meta Quest I wish I could give negative stars
Susanna G
January 03, 2026
5 out of 5
Needed speaker wire. The service was so awesome everyone was ready to help