Best Buy Sanford

Best buy credit card by Citi Bank Even though it seems like a good option at first, the card quickly becomes frustrating due to the low credit limits they provide. When you try to increase your limit—no matter how good your income is—they only offer a ridiculously small bump. Right now, I’ve completely maxed out my limit and they only gave me an additional $2,000 increase. If you’re considering getting this card, I’d think twice. Plus, dealing with the website’s issues was a nightmare—they told me to call in, and I spent about 55 minutes on hold with no one answering. In the end, they just repeated the same limit issue over the phone. So I’d really advise you to think twice when it comes to their customer service and credit limit policies. Overall, I’m satisfied with the card itself but not with the app or their customer support.

The WORST experience I have ever had. Somehow allowed myself to be swindled into changing carriers. Returned the phone less than 24 hours later and still going back and forth with Best Buy trying to get them to communicate the phone was returned to AT&T over a month ago. Terrible customer service, you can’t even get directly into contact with the store without physically going in like people don’t have kids and full time jobs. Will never shop here again. Cancelling my membership I also bought at the same time.

Should be named Worst Buy.com. Don't buy anything there online especially if you attempt to do a store return. If you have to call any Best Buy store, there is no way to call the store. All the phone numbers go to an AI and after a few mins of AI hell, you finally get to a person and they also cannot contact any store directly either. It seems that Best Buy is going out of their way to alienate their customers. No wonder some many stores are closing, they are driving way their customer base.

Had to go there because they had the DJI Mike 3 available.