How do I check product availability at the Sanford Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sanford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sanford stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sanford Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4254 reviews)
Marvin K
December 03, 2025
5 out of 5
Best store for electronics because of the quality. I have never had a problem with anything i purchased over 20 years.
Victor C
December 01, 2025
1 out of 5
Came to purchase a labtop and a man named Andre said he was the manager and he had a
Response from Best Buy
December 02, 2025
Hi there! That is concerning to hear that you did not receive the service we aim to provide from Andre upon your visit, and our team would be glad to address your concerns and document this internally. You can connect with us via Facebook (https://bby.me/61phpk), Twitter/X (https://bby.me/znu5oo), or Instagram (https://bby.me/0nj0g4). When reaching out via social media, be sure to mention that it's in response to Google Review number 79744. Thanks!
MacKenzie M
November 30, 2025
1 out of 5
Monica has the worst customer service I've ever seen. Worst attitude award goes to her. She really shouldn't be working here or anywhere that involves customers, she clearly can't handle it.
Response from Best Buy
November 30, 2025
Hello,
We appreciate you taking the time to reach out to us about your experience with Monica. We understand receiving anything less than friendly service, isn't ideal. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/8o04m1), Twitter/X (https://bby.me/8v2r6s), or Instagram (https://bby.me/5d1vn3), and refer to your "Google review #78307", we'd be happy to review this further with you.