How do I check product availability at the Sanford Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sanford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sanford stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sanford Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4362 reviews)
Michael R
July 02, 2026
3 out of 5
Customer service is horrible
Response from Best Buy
July 02, 2026
Hello,
Receiving poor customer service can be upsetting, and we'd like to hear more about your shopping experience. Please send us a private message through our social media link and reference review #181574.
Facebook (https://bby.me/to22uL)
Twitter/X (https://bby.me/68lGBl)
Instagram (https://bby.me/dG4hHU)
Sam M
July 02, 2026
1 out of 5
xhere customer service !!! does not existe bought tv week ago to be installed today'- they calll me last minute tell me still dont tv- i need tv for my security camra- and no one.can do anything hemp move ball maybe switch tv- all hzve wait for ai - to update
Response from Best Buy
July 02, 2026
Hello.
Having a delivery not take place as scheduled is far from ideal. If you need any assistance or would like for us to look into the further for you, please reach out to us on Facebook (https://bby.me/C0aBr9), Twitter/X (https://bby.me/OP6dv1), or Instagram (https://bby.me/AOszUn). When you reach out, please be sure to include Google Review number 181325.
Thank you.
Wanda E
June 30, 2026
5 out of 5
Friendly staff. Made sure we had measurements b4 placing delivery order for fridge. Delivered on time.
Trevor L
June 24, 2026
5 out of 5
Antoine was great, he was nice and oddly handsome 😳🤔🤔🤔