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Best Buy University Town Center
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy University Town Center
How do I check product availability at the University Town Center Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local University Town Center Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy University Town Center stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the University Town Center Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2813 reviews)
CARYN G
November 17, 2025
5 out of 5
Excellent service in computer department! Very knowledgeable and helpful.
Shahana A
November 17, 2025
5 out of 5
First time in long time going to best buy, I got a new laptop hp and sales employee Jawad Helped me and explained everything to me beautifully and great knowledge explained very quick and got me approved for a card and joined a membership, praises and definitely will have to come back again soon since I just moved for holiday shopping
ellen p
November 15, 2025
4 out of 5
I miss the way the way this place used to be. When he products were a little less generic and the staff was a little geekier, some of them are still helpful but many are little better than cashiers. The audio dept. is almost nonexistent and they do a lot of telling you to check on their website. I would go to Amazon before I did that because they Best Buy’s prices. I go into a store to actually SEE the item. I did get what U want but it took quite awhile since there was no one to help. Waiting to get the laptop was from the back was another wait. In the end. I got what I wanted at a good price so that’s a win.
Monique
November 15, 2025
1 out of 5
WORST best buy don't come here! Customer Service sucks! NO HELP. Not worth it. Go to the one on 41 there great!
Response from Best Buy
November 15, 2025
Hi, Monique,
Thank you for reaching out to share this review, although we hate hearing you may have had a recent negative experience while shopping with us. We would like to learn more to see how we can help.
To get started, please send us a message on Facebook (https://bby.me/8xcshf), Twitter/X (https://bby.me/8itq5c), or Instagram (https://bby.me/sb8343). Please also include a note stating you are reaching out from a Google review by including this reference number: #69547. We look forward to hearing from you!