Frequently Asked Questions About Best Buy University Town Center
How do I check product availability at the University Town Center Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local University Town Center Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy University Town Center stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the University Town Center Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2790 reviews)
Woodies A
September 08, 2025
3 out of 5
Not well stocked
Response from Best Buy
September 09, 2025
Hey there, Woodie,
We understand your concerns surrounding the lack of inventory in your most recent visit. We would love to follow up with you on this. Please send us a private message on Facebook (https://bby.me/uujkms), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #41334".
Curt H
September 01, 2025
2 out of 5
Bad service. Greeted at the door. Plenty of people to help, hardly any customers. Asked for help was left to figure out out on my own. Went home and bought from Amazon. Sad.
Response from Best Buy
September 01, 2025
Hello, Curt,
Thank you for sharing your concern on your shopping experience. I can understand that the greeter not assigning you someone to support you in store when you asked for help can be difficult. I would be glad to further notate this concern if you would like to reach out to us on any of our Social Media Profiles for support with Review 37959.
Facebook (https://bby.me/1qc1kq ), Twitter/X (https://bby.me/guxgh7 ), Instagram (https://bby.me/oismyi )
Sincerely,
^ Tommy
Dani R
August 31, 2025
5 out of 5
Buying my iBUYPOWER PC was quick and easy. The system runs every game I play with no problems. Highly recommend!
Daniel R
August 31, 2025
5 out of 5
: Picked up my iBUYPOWER PC from Best Buy. Performance is outstanding, setup was simple, and it handles everything with ease. Definitely worth it!