christopher b
November 30, 2025
Terrible service I was there to pick up a few
orders but needed help loading because I had my toddler son with me. I asked if I could bring my car round to the front of the building and they refused to help and told me to grab a cart and you’re on your own.
Response from Best Buy
November 30, 2025
We appreciate you taking the time to share your feedback regarding your recent visit to one of our stores, Christopher. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://bby.me/jkrhuc), X/Twitter (https://bby.me/4kx50m) or Facebook (https://bby.me/kwrw1f) with the details of your experience. Also add Google Review 78487. We look forward to hearing from you.
Went in on Black Friday to get Sony Headphones but they did not have the color I wanted. But Dylan did a great job helping me out and ordering the pair I wanted, not rushing me while they were extremely busy, and gave me a great experience on that chaotic day.
Alexandra C
November 28, 2025
Hunter went above and beyond to help my husband and I buy a PS5 on black Friday.
Thomas L
November 26, 2025
Twice, several days apart, I went to the Best Buy at UTC to inquire about an item(s) for purchase. In both instances I was told someone would be over to assist me. After watching numerous associates walk past me I again asked if anyone could assist me in my pending purchase and was told someone would come and assist me. After waiting 20 minutes I gave up and decided to just go to Amazon