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Best Buy University Town Center
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy University Town Center
How do I check product availability at the University Town Center Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local University Town Center Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy University Town Center stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the University Town Center Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2775 reviews)
Shirley S
July 30, 2025
2 out of 5
Hello? Anybody work here?
Response from Best Buy
July 30, 2025
Hello,
We appreciate the feedback on Google. Feeling like no one works at the store is frustrating. We want to hear more about your experience. Feel free to connect through social media private links below. When you are reaching out mention "Google Review # 22578", provide details about your review, along with your full name, email, and phone number.
Facebook (https://bby.me/jmb3zd)
Twitter/X (https://bby.me/78l03g)
Instagram (https://bby.me/kj0s7w)
Here to assist,
^ Jay
Emadelden F
July 27, 2025
5 out of 5
Cody Nadel is a prefect Market Services Experience Manager at that store.
Jamie K
July 25, 2025
1 out of 5
Most employees were staring at their phones and ignoring customers completely. Checkout was a disaster. Two cashiers debated who should take my money, then blathered on about personal drama. Cashier ran off to assist another cashier and ignored me. Stood there and waited for him to come back and give me a receipt. Horrific customer experience. Won’t be back. Ever.
Response from Best Buy
July 26, 2025
Hello, Jamie,
Thank you for sharing your concerns with your lack of support in store. I can understand that not getting the support you expect in store can be difficult. I would be glad to get a more comprehensive account of your in store interactions for support please reach out to us on any of our Social Media Profiles below with Review 20578 for support.
Facebook (https://bby.me/jvprhb), Twitter/X (https://bby.me/4gs0jl), Instagram (https://bby.me/bs34bw)
Sincerely,
^ Tommy
Virginia G
July 22, 2025
4 out of 5
This Best Buy is definitely my go‑to for tech needs and impulse gadget splurges. The store layout is clean and modern—easy to find the latest TVs, laptops, and gaming gear without trekking through every aisle. I popped in last week looking for a soundbar, and the staff were super helpful. One rep actually demoed a couple of models to help me hear the difference in action, instead of just rattling off specs.
I also appreciated the hassle-free pickup—ordered online, and it was waiting for me in the neatly labeled locker when I arrived. Even better, the employee who greeted me at pickup walked through setup tips and cord management suggestions (no more tangled mess when I got home!).
Checkout flows smoothly, though weekends can get a bit busy. Still, the team keeps things moving fast. My only mild frustration was a short wait for help in the accessories aisle, but once someone was free, they were friendly and surprisingly knowledgeable.
All in all, this Best Buy is reliable, efficient, and staffed by folks who get tech. Great for browsing, buying, or picking up a dangling cable you suddenly need. Definitely worth the stop if you’re around University Park.