Frequently Asked Questions About Best Buy University Town Center
How do I check product availability at the University Town Center Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local University Town Center Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy University Town Center stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the University Town Center Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2682 reviews)
Stephen B
December 02, 2024
1 out of 5
Worst customer service ever waited in line for an hour to check out for 1 item and the young man with the pony tail in the computer section refused to ring me up for 1 item. So I decided to buy a LED keyboard since he said he can only ring me up if I buy something from the computer section and he told me they are only available online which was a complete lie. Then you got the Verizon guy trying to sell me and other people service and Internet when you could have some of the other departments helping check people out.
Patrick
November 30, 2024
5 out of 5
Just brought my laptop in to get cleaned and install some new ram. The guy at geek squad and another store employee really went above and beyond. They found my online pick up order in the chaos of Black Friday. Answered all the questions I had. I’m going to pick it back up today. I don’t usually like big chains but Best Buy has always been and will always be number one.
Robert H
November 29, 2024
5 out of 5
It was busy on black Friday. It was nice though even though it was busy co workers still had time to take care of you. It was at University Mall