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Best Buy University Town Center
135 N Cattlemen Rd
Sarasota, FL 34243
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
More to Explore
Frequently Asked Questions About Best Buy University Town Center
How do I check product availability at the University Town Center Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local University Town Center Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy University Town Center stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the University Town Center Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2653 reviews)
Patty L
September 07, 2024
5 out of 5
Sales person was very helpful, but not pushy
nada
August 27, 2024
1 out of 5
I went to buy a laptop and was told that someone will be there to help. I stood waiting for about 30 minutes and still no one came to help and no one was there to ask. The store wasn’t busy and there were only about 3-4 other customers. When we finally got someone to help, he immediately left right after even tho he stated to let him know if we need anything…I asked another worker and he said that he can help me after he is done with his work, so i waited 10 more minutes only to see that he started helping someone else instead…i left the store and will never come back
Response from Best Buy
August 27, 2024
Hello,
Thanks for sharing your feedback with us. Getting a new laptop should be an exciting experience. I can understand though waiting for so long to get assistance to make your purchase, would not have been a welcome experience.
I'd like to have this looked into further with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also refer to your "Google review case 64124952" in your message.
Sincerely,
^Melissa
Kyle K
August 25, 2024
1 out of 5
Showed up to spend $2000 on a new laptop. Got put in the “que” and sent to the apple section….played with the gadgets for 30 minutes and nobody showed up to help or answer questions. Told the curly headed kid (at the table up front that asks if they can help) that nobody showed up and I’ll just buy it on Amazon….he just laughed and didn’t respond. Couldn’t care less….so why should I. Won’t ever be back
Response from Best Buy
August 25, 2024
Hi there, Kyle.
Thank you for sharing your experience with us on Google. We sincerely apologize for not meeting the level of service we strive to provide. Your feedback is important to us, and I will ensure it is reported and documented at the corporate level.
I will be happy to answer any questions that wasn't answered while you were in the store. Can you please connect with us through a private message on one of our social media platforms listed below. In your message, kindly include your full name, phone number, and email, along with the conversation number 64117331. Additionally, please mention that this message is "In regards to my Google review" to help us quickly identify and assist you.
- Facebook: http://facebook.com/BestBuy
- Twitter/X: http://Twitter.com/BestBuySupport
- Instagram: http://instagram.com/Bestbuy
Thank you for bringing this to our attention.
Best regards,
^Magee
Travis C
August 25, 2024
3 out of 5
Ordered for curb side and sadly had to come in. They had one associate running the whole front end. Legit had a line a mile long. I felt bad for the guy. Hopefully they can get some support and more staff.
Response from Best Buy
August 25, 2024
Hi, Travis,
Thank you for reviewing your recent visit. We understand how this experience is not ideal, especially since you were unable to take advantage of a speedy pickup process. We would like to follow up with you further.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64116553" in your message. Thanks!
Regards,
^April