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Best Buy University Town Center
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy University Town Center
How do I check product availability at the University Town Center Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local University Town Center Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy University Town Center stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the University Town Center Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2752 reviews)
Jerry D
May 15, 2025
1 out of 5
Terrible experience at Best Buy. They keep taking down my reviews, but I refuse to be silenced. This place is definitely not the 4/5 stars it’s gotten. And I wouldn’t put it past them to have been boosting their own ratings or to have bought some of these 5-4 star ratings. This place, and this one especially is awful. If you go to Yelp, you can see why it’s actually only 2/5 stars. But they honestly don’t even deserve that. This place deserves No Stars. They’re racists, they’re rude, and you can definitely find better customer service just buying something online. Do not patronize The Best Buy at UTC. I repeat, do not patronize this place. You’ll just end up as upset as I am. Definitely surprised that this place is still around. But give it time, soon it’ll be another Block Buster.
Bobby S
May 15, 2025
1 out of 5
Imagine coming inside your store to buy something and you get ignored? Imagine others being served before you and then when you’d expect to be next, the person just walks away. Imagine trying to explain all that to the manager just to be laughed at? Terrible store. Terrible experience. Definitely by far the worst place to buy an appliance it seems like. You get treated better at Walmart. Definitely not patronizing a store full of racists.
Flor* G
May 15, 2025
4 out of 5
Nos atendieron re bien. Encontraste de todo!
Jango F
May 13, 2025
5 out of 5
Great place from gaming PC and office needs awesome staff and very professional