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Frequently Asked Questions About Best Buy University Town Center

How do I check product availability at the University Town Center Best Buy?
How do I check my order status?
My local University Town Center Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy University Town Center stores’ holiday hours?

Recent Reviews

4.1
(2824 reviews)
christopher b
November 30, 2025
1 out of 5
Terrible service I was there to pick up a few orders but needed help loading because I had my toddler son with me. I asked if I could bring my car round to the front of the building and they refused to help and told me to grab a cart and you’re on your own.
Response from Best Buy
November 30, 2025
We appreciate you taking the time to share your feedback regarding your recent visit to one of our stores, Christopher. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://bby.me/jkrhuc), X/Twitter (https://bby.me/4kx50m) or Facebook (https://bby.me/kwrw1f) with the details of your experience. Also add Google Review 78487. We look forward to hearing from you.
Kaden O
November 29, 2025
5 out of 5
Went in on Black Friday to get Sony Headphones but they did not have the color I wanted. But Dylan did a great job helping me out and ordering the pair I wanted, not rushing me while they were extremely busy, and gave me a great experience on that chaotic day.
Alexandra C
November 28, 2025
5 out of 5
Hunter went above and beyond to help my husband and I buy a PS5 on black Friday.
Thomas L
November 26, 2025
1 out of 5
Twice, several days apart, I went to the Best Buy at UTC to inquire about an item(s) for purchase. In both instances I was told someone would be over to assist me. After watching numerous associates walk past me I again asked if anyone could assist me in my pending purchase and was told someone would come and assist me. After waiting 20 minutes I gave up and decided to just go to Amazon

About Best Buy University Town Center

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