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Best Buy University Town Center
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy University Town Center
How do I check product availability at the University Town Center Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local University Town Center Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy University Town Center stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the University Town Center Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2888 reviews)
Dan M
April 17, 2026
2 out of 5
All services are outsourced, which can be fine. When the television-sound system installation team (geek squad) came to my home, they broke the news. No sound system in stock and I had to call the store? Calling the store was code for calling India. The rep couldn't answer the missing oem part inquiry and said I needed to call back tomorrow. I asked for her supervisor, thinking she had limited platform accessibility, and she refused/wouldn't connect me. I had to do everyone's job and call back to find the sound system I paid for! I found the number to the store, and the rep indicated his hands are tied...only being able to search 250 miles. I surrendered and bought a lesser unit off the installers truck. We leave our winter home shortly, had a time constraint, and no one at Best Buy could help me. Disappointed.
Response from Best Buy
April 17, 2026
Hey there,
We understand your concerns surrounding your recent experience, and not getting support. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/4ta6bP), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #142649"
Amanda M
April 12, 2026
5 out of 5
Great return policy
A D
April 12, 2026
5 out of 5
D helped me today, she is very efficient and polite. I was in and out in 5 minutes and that is exactly what I am looking for when I shop. Thank you, D!
Dan L
March 24, 2026
1 out of 5
This store needs to get their act together. I shouldn’t have to wait 15 mins to get something out of a locked case when the store is completely empty
Response from Best Buy
March 24, 2026
Hi Dan,
Thanks for sharing this review. We can understand your frustration with it taking longer than expected to retrieve an item for you. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/1bD20B), Twitter/X (https://bby.me/MOTBBf), or Instagram (https://bby.me/aX6jIx). Please include the Google Review reference number #134230 when reaching out.