I had ordered a product online with in store pickup. When I got there the pickup counter was readily visible so I didn't have to go lookin for it.
The folks behind the counter were polite, pleasant, and my order was ready so it was easy in and easy out. My favorite kind of transaction!
Geek squad has the worst customer service ever here! This location is by far the worst Best Buy customer service for geek squad I have ever seen. I called there location before driving 30miles to see if they can fix or trouble shoot sound systems and when I got there they said they don’t do that at this location and would not help me even tho I purchased it from them. Warranty didn’t matter they refused to help me.
Never doing business here at this location ever again.
bernard w
January 28, 2026
Worst company I’ve ever dealt with in my life. Stay away!
Knowledgeable- had 10 minute wait for help