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Best Buy University Town Center
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy University Town Center
How do I check product availability at the University Town Center Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local University Town Center Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy University Town Center stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the University Town Center Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2832 reviews)
M W
December 10, 2025
4 out of 5
I bought a dashcam there a few years ago and they did the installation. I also had them install tge same cam every time I changed cars.
I can't say that I was happy with the initial Geek Squad membership, but no complaints about the garage bay shop and reinstalation of the dash cam a total of 3 times now. If I upgrade cams, I'd likely get it there and have them install it.
The biggest complaint I have with Best Buy is being able to talk to a real person on the phone. That is a hassle. There was an issue the last reinstall. I had to make another appointment and they took care of it. It was just a hassle connecting with a human and trying to explain etc. But they took care of it.
The people in their garage bay have been good for a number of times over he last 4 years+-.
Bryce N
December 06, 2025
1 out of 5
Avoid this store like the plague. Regularly not greeted when walking in, none of the staff wants to help, and half of them couldn’t if they tried. Went to get my PC fixed and they put an incompatible part in it, without first even asking me. Go to Tamiami Sarasota Best Buy instead, night and day difference with a respectful and helpful staff there.
Response from Best Buy
December 06, 2025
Hi, Bryce,
Thanks for your review. It can be frustrating when the experience you're hoping for doesn't happen. If you need assistance or want to formally document your complaint, please send a message on social media. Please include Google Review 82716 in your message.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Carsyn G
December 06, 2025
1 out of 5
One of the worst stores. No one will help, you have to track them down to even ask them a question and even then, they are rude. Terrible experience, multiple times
Response from Best Buy
December 06, 2025
Hello, thank you for sharing your thoughts with us here. We aim to make every experience with us positive. Can you please reach out to us on Facebook (https://bby.me/r656qf), Twitter/X (https://bby.me/xbfft0), or Instagram (https://bby.me/0lfxw6) with more information about your experience? Please begin your message with "This is regarding my Google Review #82667".
Gabriel R
December 03, 2025
1 out of 5
I just bought and pick up a Refrigerator as new but, was clear used in the past, with marks and even dents around. I am coming to to give it back, I will update the review after the store interaction
Response from Best Buy
December 03, 2025
Hey there, Gabriel.
We know how important it is to get a new fridge that meets your expectations. If you still need assistance, feel free to reach out to us on social media. Make sure to reference your review number, which is 81038.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy