Expensive on most items ,
Employees does not look for customers, to help , they stay on a station rather than finding someone to help. But the good point is , they have stock , to look through.
The customer service was terrible; nobody wanted to help us, and when we asked for assistance, we received very rude actitud. We will never return this store again.
Trace from the car audio department was very helpful with troubleshooting my subwoofer. I needed a last minute fix. I had quite a few problems and he had tons of solutions! He checked everything throughly and carefully. I’m grateful for this unexpected interaction. I was getting ready to leave, and I realized he helped me years prior with another vehicle I had. Glad to see he’s still here, would recommend 100%
joanne f
December 31, 2025
Worst management and customer service I've ever experienced. Will never do business with them again
Response from Best Buy
December 31, 2025
Hi Joanne,
Thanks for sharing your experience with us. We're concerned to hear about this experience and would like to learn more so we can address this and help out. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/0qm59n), Twitter/X (https://bby.me/d2w2ma), or Instagram (https://bby.me/so4ico) and mention your "Google review #98531," we'll be happy to look into this with you.