Frequently Asked Questions About Best Buy University Town Center
How do I check product availability at the University Town Center Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local University Town Center Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy University Town Center stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the University Town Center Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2895 reviews)
Tony B
May 12, 2026
3 out of 5
My sales person nick was great. After that, customer service was terrible..
David P
May 04, 2026
1 out of 5
This store wasn't open when Google said it would be and had me waste ten dollars in gas. So really it's a review of Google's AI.
Response from Best Buy
May 04, 2026
Hi, David,
Thank you for leaving a Google Review. We appreciate your feedback, it definitely makes sense expecting accurate hours. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #148722" for reference. You can locate us here:
Twitter(X):
https://bby.me/dbza8u
Facebook:
https://bby.me/UHRq4Q
Instagram:
https://bby.me/ORpNXr
Anna L
April 25, 2026
5 out of 5
Clean lots of choices
Jared W
April 25, 2026
1 out of 5
Atrocious staff at the Geek Squad
Will come up with excuses to do anything other than basic software checks and not even have the balls to say it outright
Go to local tech shops instead
Response from Best Buy
April 25, 2026
Hello,
Thank you for the review. We regret to learn you didn't have a great experience with the Geek Squad. That is not ideal.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 145890