Best Buy Sarasota

Andy was very helpful

Formal Complaint About an Employee I would like to report a very unpleasant experience I had at this Best Buy location. I came to the store because I needed to purchase an iPhone. Since my English is not completely fluent, I politely asked if there was an employee who spoke Spanish and could assist me. An employee named Denisse responded to me in a disrespectful and humiliating manner. She told me that I was in the United States and that I needed to speak English. The way she spoke to me was extremely inappropriate and made me feel discriminated against because of my limited English. I came into this store as a customer and treated everyone with respect. I believe every customer deserves to be treated with courtesy and professionalism, regardless of the language they speak. I am asking management to take this complaint seriously, investigate what happened, and take appropriate disciplinary action. Employees who treat customers this way should not be representing your company. I am not asking for special treatment. I am simply asking for basic respect, dignity, and professional customer service. I hope management takes this matter seriously and addresses this employee’s behavior appropriately so that no other customer has to experience the same treatment.

Muy buena atencion a diferencia de la sucursal de miami miami

Regular atención