OMG Thank you Thom! What amazing customer service. Helping our amazing elderly aunt get her laptop set up. The care, the understanding, the support he provided was genuine. Thank you s much Thom. Hope your manager rewards you with a bonus!
Es una tienda esepcional en ella puedes encontrar electrodoméstico de buena calidad,la atención es la mejor,hay electrodomésticos para toda la casa y para todos los convivientes, visita la y no se arrepentira.
Stopped by to pick up an online order, and the process was quick and easy. The staff was efficient, and I was in and out within just a few minutes.
WORST BUY, NOT BEST BUY
***update. Messaged as you requested and no follow up. No one responded. I am on hold. All I need is the name phone extension and email of the general manager.
Elderly/senior beware. Poor customer service. Try to upsell you. Terrible. Tried to help elderly mom and I understand why she wanted me to handle this. Very painful!!!!! On hold, no one in the store will speak with you. Not BEST BUY, but WORST BUY!!!! Just go ANYWHERE ELSE. Want a manager to step in asap.
Response from Best Buy
June 22, 2026
Hello Geriatric,
We can see why you’d be upset if you felt your mother did not get satisfactory service. We would like to look into this further and see if we can help. To connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #175847 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/5ouRUl)
• Twitter/X (https://bby.me/EFSqPa)
• Instagram (https://bby.me/VXxVi0)