I forgot my purchase in the cart in the parking lot when I put the child in the car, 15 minutes later the cashier called back and said that I forgot my purchase in the cart, that I could pick it up at the checkout at any time. Properly oriented staff is the key to the company’s success, keep going!!!
Christopher M
March 12, 2025
Went to pick up what I bought online. Web site said it was in-stock, store staff said they couldn't find it. Store looked picked over... Wasted time... Refund came days later.
Response from Best Buy
March 12, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my in store pickup orders will be completed quickly and efficiently once I have received the e-mail that it is ready for pickup. Can you please reach out to us via private message on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64919706".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
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