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Best Buy Jensen Beach
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Frequently Asked Questions About Best Buy Jensen Beach
How do I check product availability at the Jensen Beach Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jensen Beach Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jensen Beach stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jensen Beach Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3049 reviews)
Frank F
December 11, 2024
5 out of 5
Good price 👍 and good service
Dorothy F
December 08, 2024
5 out of 5
Sweiz was very helpful. The store was very busy but he didn’t make me feel like I was a nuisance. Thanks for your help.
christina m
December 07, 2024
1 out of 5
Update- spoke to someone at customer service (again) and they remain solid on their decision not to honor the price match despite being told several times by several employees that they would.
They claim to price match then won't honor it.
The online chat rep said I could get the price match and to wait 7-10 days. That time went by and no refund. So I contacted chat again and they gave me a case number and said I'd have to go in store since that's where I bought it. So I go to the store where the manager says they can't do the price match and it has to be escalated to online/customer service. He assured me they would reach out in 1-2 days. several days later I haven't heard anything so I call online customer service back and they again tell me I need to go to the store. At this point I've waited 22 days and wasted countless hours on the phone and driving back and forth out of my way to this location only to not be helped and be given the run around. Every time I buy something at Best Buy I'm reminded of why I don't shop here.
Response from Best Buy
December 07, 2024
Hi, Christina,
Thank you for sharing your review with us. Being promised a price adjustment and then not having it honored is not a welcome experience, especially after making so many attempts to get it rectified. We'd like to take another look at this.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64527364" in your message. Thanks!
All the best,
^April
Reena A
December 06, 2024
3 out of 5
There is always a 30-minute or longer wait to get assistance.
Response from Best Buy
December 06, 2024
Hello, Reena,
Thanks for reaching out and providing your feedback. I don't like waiting in long lines myself so I can understand how you might be feeling. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64524923. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64524923
Thanks,
^Ezra