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Best Buy Jensen Beach

4.1
(3039 reviews)
2555 NW Federal Hwy
Stuart, FL 34994
(772) 692-7188
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Recent Reviews

4.1
(3039 reviews)
Joseph
November 19, 2024
1 out of 5
This is the worst place ! First of all I graced them with my presence for an interview , I arrived and was told to wait in the mag center , I waited two hours for an interview , and 4 diff employees ask me why I was there during that time , now , I also assisted 3 customers by myself as I’m standing for two hours waiting. These customers approached me under the notion I was an employee , and asked me questions and I knew the answers so I obliged , They stated they couldn’t find anyone to help them ! you’re welcome Best Buy , and then had me interview with a teenie bopper , wasted my time for hours that day , then waited a week to send me an email. And me helping your customers before I’m even hired on? And since your employees were too busy or just didn’t care to help these guest. Yikes. Ok ✅. It was gonna be a third job for me and maybe replace my second job until I finish iT school , but I would never work for a place like that esp after what I experienced that day. They would be so lucky to have a real worker and employee such as myself. So it’s your loss. Not mine. I dodged a bullet ! I had 2 customers that I assisted in the mag center state “oh wow how long you worked here ? A couple years I’d say based on your knowledge “. Lmao. Sir they haven’t even hired me yet I’ve been waiting two hours for an interview “. Customer “ oh wow 😮. If they don’t hire you , something is bad wrong with them “, this is the best help I’ve ever received from here “. And you’re not even an employee. I guess that’s why. So just beware of this if you apply , and be aware of this is shopping . I attached photos of the items I assisted customers with that had questions …. Again you’re welcome ☺️
Response from Best Buy
November 19, 2024
Hello, Joseph, Thanks for taking the time to write a review. We really appreciate your feedback, although we wish it had been a better experience overall. I know even when things go smoothly an interview can sometimes be a trying enough process on it's own, and your time investment in this process is important. We'd like to hear more about this and assist if possible. Please reach out to us on our social media pages, so one of our specialist can work with you. Please be sure to add "Google Review: 64445288" for reference. You can find us here: Twitter(X) https://twitter.com/bestbuy Facebook https://www.facebook.com/bestbuy Instagram http://instagram.com/bestbuy. Kind Regards, ^Ryan
Jessica R
November 18, 2024
1 out of 5
Week 1/2 of circles. Call center Apparently Not keeping notations, Nor their word but why would they care-They're not even in country. Was to get last time frame for installation, they then made wait over a week for time-Said can change @ time of "That call;" No call, a text. Then told not allowed to change timeframe to Any day. They put us right in mid day which 4 phone calls prior was ALREADY discussed. 4 more phone call they tell us 4pm via a 4 way call (Everyone heard it!) 11:20 am get call tech almost to house?? Rude woman calls back stating "4pm convo never happened." What?! Now hour 1/2, Still no "Call right back from Supervisor." If could give Zero-Absolutely Earned!
Response from Best Buy
November 19, 2024
Good Afternoon, Jessica, We certainly understand how you are feeling after issues with the arrival time for your recent installation and not getting the help you needed. We would love to look deeper into this situation with you. Please feel free to privately message our team on social media, so we can connect you with a specialist. Make sure you include your Google review in your message: #64442985. - Facebook (https://facebook.com/BestBuy) - Twitter/X (https://twitter.com/BestBuySupport) - Instagram (https://instagram.com/BestBuy) Kindest regards, ^Bobby
Val Y
November 17, 2024
3 out of 5
Kind of messy... Not really attractive or making you want to buy anything from them...
Response from Best Buy
November 18, 2024
Hello Val, Thank you for the review. We always want our stores to have a good feel to them and offer you a great shopping experience. We regret to learn that wasn't the case for you. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Regards, ^Kristy
Scott B
November 17, 2024
5 out of 5
Employees are knowledgeable and a lot of choices

About Best Buy Jensen Beach

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