Too many mixed feelings, some great help.And then some not so great help
Response from Best Buy
February 07, 2026
Hello, Capt. Robert Eby,
Customers want a consistent experience when they shop, so we appreciate your review. If we can help you in any way or you would like to let us know more about your visits to our store, please send a message on social media. Please include Google Review 114214 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Friendly customer service
Manager this morning, Carlos or Oscar MANAGER ON DUTY AT 10:37 am on SATURDAY 1/31/2026 (not sure) was rude and disrespectful. Clearly has no customer service skills at all, you don’t put down a customer verbally when they need help. I promise I will be speaking with your boss directly. I will find out your name and exactly why you treat people like dirt. You are honestly one of the most disrespectful employees I have ever come across in the industry. That is so sad considering people hardly come into the actual store anymore, you should probably enjoy your job a little more and learn to be polite. The other little gentleman next to him was at least super polite but you could also see he was scared when the manager was talking, clearly he is abusive to the employees. Thanks!!!
Response from Best Buy
January 31, 2026
Hello, Sean,
Thank you for sharing your concerns with the manager you encountered at our Stuart, FL Best Buy location. We would be glad to investigate your experience if you would like to reach out to us on any of our social media profiles below with Review 111355.
Facebook (https://bby.me/w2gwet)
Twitter/X (https://bby.me/xva1a6)
Instagram (https://bby.me/atmrit)
really strange that there a changing table in the men’s bathroom but not the women’s