Best Buy Jensen Beach

I was looking for a paper shreder but I was sebt to the ice maker machines, came back and this nice getlement at the cashier said. Did you find it, I said no but that is ok. He went out of his way to go get me the paper shreder machine, very nice man. Best Buy is fortunate to have such great costumer service person in the PSL store.

I had a frustrating experience at Geek Squad in Best Buy. I scheduled an appointment online to drop off my MacBook for repairs, only to be told they don't fix MacBooks. When I asked how I could book an appointment without a warning, the staff member shrugged and said, "I don’t know," then rudely offered me a binder to figure out their services, which felt disrespectful. I wasn’t alone in my frustration; others were waiting with similar issues, and one lady even canceled her appointment to get a refund. It seems they’re double booking people just to collect money without providing proper service. With the type of staff they have, it’s no wonder there are so many problems. The lack of clear communication and assistance was disappointing. I expected better from a tech support service. I won’t be returning for future repairs.

Excellent customer service when I needed help with my phone and computer.

Good electronics Great staff Not inexpensive though