Laptop checked in after repair? 2 hours in store still can't find my laptop? Card given by mod gives phone numbers that the person over seas assures you this store does not answer any calls.
I needed my iphone reset & the geek squad was very helpful.
Maurice went above and beyond
Last Saturday I waited about 40 minutes until I got someone to help me, once I did get someone to help it went well,my observation is that during tax season,they should have more employees than normal on the floor to help with all the people coming in to buy TV's with their tax return, I literally had 5,6 indecisive people in front of me.
Response from Best Buy
April 06, 2025
Hello, Edward,
Thank you for providing your feedback on Google. Glad to hear that you able to be assisted. I know waiting that long for assistance is frustrating. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media privately the links. When you are reaching out mention "Google Review 65015742", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay