Best Buy Jensen Beach

Helen at Best Buy provided absolutely exceptional customer service from start to finish. She was incredibly sweet, patient, and knowledgeable as she guided us through our purchase, helping us pick out one iPad and two pairs of AirPods without ever making us feel rushed. Her helpful attitude and positive energy made the entire experience effortless and enjoyable. She is truly the best of the best and absolute 5 star experience, and Best Buy is lucky to have her on their team!

The Customer Service at this Best Buy is great! It’s nice that staff is available to help and offer suggestions and expertise. We were helped by Rondell, he was so helpful. He helped us decide on a TV, was patient with my hub’s millions of questions about speakers and when Rodnell didn’t know an answer, he asked his colleagues (he explained he was new). We love great customer service and this store has it.

I had GREAT SERVICE by a girl named Maddie HIGHY RECOMMEND asking for her when you go there for repairs

Horrible customer service. I bought a digital camera online. The camera never worked when I tried to use it and the kit came with missing items. When I went into the store to try to exchange or get my money back they store manager said that it was bought through a third party vendor and I needed to contact the vendor. I contacted the vendor multiple times and the vendor finally replied that I needed to contact best buy that they had the discretion and authority to do a refund. Needles to say I have emailed both the vendor and best buy, called customer service multiple times, everyone just keeps passing the blame without a proper resolution. BEST BUY DO BETTER! If you are allowing third parties to sell under your website the minimum you can do is make sure these vendors aren't scamming the customers. This particular vendor I purchase from has horrible reviews and with similar issues as mine.