Karissa P
September 03, 2026
⭐️ 1/5
Really disappointing experience. I purchased a screen protector and had an associate install it, only for it to be applied terribly with air bubbles all over the screen. To make matters worse, they wanted to charge $40 just for the installation, more than the screen protector itself.
If you’re charging a premium for a basic screen protector installation, I would at least expect it to be done correctly. I could have done a better job myself for free.
Response from Best Buy
September 04, 2026
Hello Krissa,
Thank you for sharing your experience. We can see why you’d be upset. We understand your frustration after paying for a screen protector installation and ending up with noticeable air bubbles, especially when the installation fee exceeded the cost of the screen protector itself. We can certainly appreciate how disappointing it is when a service does not meet the expectations set by its price. We'd like to see if we can help in any way. Please reach out to us at one of the links below and mention #217824 privately.
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Michaela S
August 26, 2026
I was having issues with my iPad for months, I tried everything the Apple support advised me to do. I went to another store prior they said something about the motherboard. Apple made me an appointment and sent me to this Best Buy. Got there waited a little and Angel came to help me. I signed a form and he said 45mins. Came back 45mins he handed me my iPad like it was brand new. I said that’s it he said yes. Geek Squad Angel was really helpful.
Muy buena atención de parte de Helen muy agradable, y muy amable. Felicidades por ser así con los clientes ☺️