Fast and friendly service!
Found what I was looking for with the help of a knowledgeable employee.
1-Star – Best Buy just lost a loyal customer forever
Long-time Geek Squad member with their credit card who’s spent thousands on TVs, appliances, and computers. Paid $179 to install a high-dollar TV — tech then demanded another $100 just to connect WiFi and make sure it worked. I told him to take it back immediately and I’m returning every recent purchase too.
Years of damaged deliveries, awful installers, rude staff, and managers who only parrot corporate lines. Best Buy clearly doesn’t care about real customers anymore.
Done. Taking my business elsewhere
Response from Best Buy
February 24, 2026
Hi, Cindy,
We are sorry to learn of what you've experienced and would be delighted to offer any support that we can. Please send a private message to us via Facebook (https://bby.me/8xttm1), Twitter/X (https://bby.me/zellv1), or Instagram (https://bby.me/l8rwk8). When doing so, be sure to reference Google Review 121266.
Wouldn’t take my credit card for payment of 10.00 dollars so I gave them cash. No receipt was given and when I returned they had a hard time finding the transaction. That was all done inside 15 minutes!!!!!
Response from Best Buy
February 23, 2026
We understand the frustration when your purchase experience does not go as expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/a3njge), Twitter/X (https://bby.me/dekrki), or Instagram (https://bby.me/eaiflu), and mention your Google review, 120876.