Sunflower S
September 05, 2026
Es una buena tienda y siempre los productos que tienen en venta son buenos buenos precios y buen personal
Roberta V
September 05, 2026
VERY DISSAPPOINTED WITH THE REPAIR I RECEIVED FROM GEEK SQUAD. I HAD A $1600 LENOVO LAPTOP PUT IN SERVICE TO HAVE THE MOTHERBOARD REPLACED AND WENT TO PICK IT UP TO FIND OUT THE HARD DRIVE WAS MISSING!!!!!!!! THEY OFFERED NO EXPLANATION OR REMEDY TO THIS BIG PROBLEM. IT WAS OBVIOUS THE 1TB HARD DRIVE WAS STOLEN.
Karissa P
September 03, 2026
⭐️ 1/5
Really disappointing experience. I purchased a screen protector and had an associate install it, only for it to be applied terribly with air bubbles all over the screen. To make matters worse, they wanted to charge $40 just for the installation, more than the screen protector itself.
If you’re charging a premium for a basic screen protector installation, I would at least expect it to be done correctly. I could have done a better job myself for free.
Response from Best Buy
September 04, 2026
Hello Krissa,
Thank you for sharing your experience. We can see why you’d be upset. We understand your frustration after paying for a screen protector installation and ending up with noticeable air bubbles, especially when the installation fee exceeded the cost of the screen protector itself. We can certainly appreciate how disappointing it is when a service does not meet the expectations set by its price. We'd like to see if we can help in any way. Please reach out to us at one of the links below and mention #217824 privately.
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