I had the best customer service experience of my LIFE at this Best Buy. Angel at geek squad here not only helped me weigh my options with a pc that wasn’t working but walked every step of the way with me and even let me test it afterwards to make sure it was working! Shout out Angel! And also the red head cashier who helped us as well!! (Sorry I didn’t get your name) but these two really made the experience easy!
I love shopping at Best Buy! Worst customer service I’ve ever experienced at the Stuart Location Best Buy Store. So disappointed, I will never shop at this location again. Everyone, take the time to drive to the Palm Beach store.
Response from Best Buy
March 27, 2026
Hello,
Thanks for shopping with us. We appreciate you taking the time to share your review. It's unfortunate that you had a negative experience, this is never what we expect.
We would like to hear more about what happened and document your feedback. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 135410 in your message to us.
X: https://bby.me/q5vu0B
Facebook: https://bby.me/1IZLHz
Instagram: https://bby.me/6Vg4uf
Came to Best Buy to buy a new Computer System. Diego and Alex did a Fantastic Job answering my questions and guaranteed I got the best price available. Thank you!