Monica M
September 21, 2026
HOME OF THE DISAPPEARING SALES ASSOCIATE. I don't shop here often because they simply do not have the staff to covet the floor. You have to stalk the badge wearing clerk as other desperate customers circle them like vultures. Today, the cashier simply up and walked away just as I wanted to give her my MONEY. I worked front facing jobs before and I wouldn't want to face me either after that insanity. Im sorry that BB doesn't appreciate the customer experience. I'll drive 2 hours to to the Apple Store in Jax next time.
Charles is the man! My roommate just bought a Samsung TV and he totally helped us navigate this process. I came back today and he helped us out *again* as we addressed the TV's compatibility with my Yamaha. Thanks, Charles! You are the beeeeest. 😁🤙
Tatiana M
September 14, 2026
We love coming here to let our kids run around. They have air conditioning. 😆 We also like to learn about the latest tech here.
Ordered a washer, dryer, and upright freezer on Saturday 9/5/26. The first available delivery was Thursday 9/10/26 between 3 and 7pm. On Thursday It was not delivered and I went to bed. Turns out their service called me twice at 1030pm when i had already gone to bed. I called the next morning to set up delivery for Friday 9/11/26 and was told that there were no slots available. So if you can't pick it up yourself don't use best buy.
Response from Best Buy
September 11, 2026
Hello,
Thank you for your review. Not having a delivery go as planned is never ideal, so we understand your frustration. If you are in need of assistance, or want to formally document your review, please reach out to us on social media. Please include Google Review 220919 in your message when reaching out.
Our team would be happy to assist you on any of the following platforms:
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Twitter/X: @BestBuySupport