Professional, great service, and very helpful!
Glenn B
September 08, 2026
Kudos to Uni and Toni at Citrus Park Best Buy, Store 462! They professionally navigated through a difficult situation and gave 5-star Customer Service! We bought a floor model 77 inch Sony TV and it was delivered totally damaged. They navigated through it and honored their original deal. I left a very happy customer!
Marguerite W
September 08, 2026
The store had very limited merchandise. We went in an hour before closing and the employees seemed rushed and more worried about their after work plans than helping us with what we were looking for.
Response from Best Buy
September 08, 2026
Hello, Marguerite,
We appreciate you taking the time to share your feedback. Getting the service you need should be a simple ask, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/mJt9Ot), Twitter/X (https://bby.me/8m5EIo), or Instagram (https://bby.me/2ALYuc). Please reference Google Review, #219797.
Honestly, this Best Buy was very disappointing. I was in the camera section, and no one came over to assist me, even though there were several employees walking around the store. The customer service definitely needs to improve. Employees should be more attentive, helpful, and friendly.
I even approached an employee for help, and he told me he worked in the warehouse, even though he was walking all around the store like he was on a runway. Overall, I was very disappointed with the lack of customer service and attention.