Very knowledgeable and made sure we saved money.
Michaela (
November 24, 2025
Did pick up order and the associate was very friendly and helpful with me figuring out the product I purchased
Do Better Best Buy. Do Better. I was there in line at customer service over the weekend. I witnessed what looked like a distraught elderly man trying to buy at least $1000 in apple gift cards in various denominations. It looked like he had all of the signs of someone being scammed for gift cards over the internet or phone. Best Buy could have asked him qualifying questions or just conversational questions to gauge what his intent was. However all they repeatedly told him was that he could come back tomorrow to buy more gift cards.
Do Better Best Buy. We have countless elderly in our communities and they need our assistance if they are being scammed.
Response from Best Buy
November 24, 2025
Hello,
Thank you for sharing your review with us and for bringing this to our attention.
To further discuss this situation, please feel free to private message us on Facebook (https://bby.me/zs49oh), Twitter/X (https://bby.me/i4c1r2), or Instagram (https://bby.me/m9hbi5). Please mention "Google review 74150."
nathaniel r
November 18, 2025
I want to share a great experience I had at the Citrus Plaza Best Buy store in the Geek Squad department. 5 stars go out to Sheldon, Michael, and Thomas. for their efforts in repairing my laptop and getting it back to me. It was running slow and they gave a total team effort to make sure they properly repaired it before returning it to me. Thanks again guys for your expertise and professionalism.