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Frequently Asked Questions About Best Buy Citrus Park

How do I check product availability at the Citrus Park Best Buy?
How do I check my order status?
My local Citrus Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Citrus Park stores’ holiday hours?

Recent Reviews

4.3
(4207 reviews)
Still S
September 14, 2025
1 out of 5
The 2 guys at customer service were truly unprofessional. I came to trade in a big touchscreen laptop that works well and doesn't have any scratches. Then one employee marked it as "poor condition". His coworker says "I would have marked it as good condition." The the first guy explained that the manager checks laptop condition and he doesn't want to put his neck on the line. They decided to round down and mark my laptop was "fair condition". The unprofessional employees talking about not wanting to take any chances with their jobs, right in front of me. They said my working lenovo touchscreen laptop is only worth $50. A shameless lowball offer. The employee also accidentally typed in wrong info about my laptop, and the other guy corrected him. They are not competent staff and I wouldn't trust them with my technology. I used to like Best Buy, but after this interaction, I may never return to the store. They ruined my day.
Response from Best Buy
September 14, 2025
Hello, Thank you for sharing a review with us. We would like to have you partner with us to discuss your experience with trying to trade in your Lenovo laptop, as it appears we may have some opportunity here. Please send us a private message on Facebook (https://bby.me/gapatc), Twitter/X (https://bby.me/g5n1cm), or Instagram (https://bby.me/bvd550). Please be sure to mention "Google review 43389" in your message.
michael B
September 13, 2025
1 out of 5
This place sucks! I asked for help three times and no one even showed up. There was literally no one on the floor. I wouldn’t come back here if you paid me!
Ernesto C
September 09, 2025
5 out of 5
Una experiencia completamente buena me ayudaron a conseguir lo q estaba buscando
Jhon E
September 06, 2025
5 out of 5
Excelent tech store

About Best Buy Citrus Park

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