Best Buy Citrus Park

Best Buy is clean and it had a home feeling to it

The Best

I accompanied my brother here as he wanted to shop for a new cell phone and was interested in a special that was being run for "Christmas in July". It has been a number of years since I have actually stepped foot in a Best Buy. The phone my brother was most interested in was a Samsung, but he had some questions he wanted to ask before he made his decision. Multiple floor staff came to assist, would tell us they would go and get the Samsung rep to talk to, and then would disappear. No exaggeration, I think we waited almost an hour before the Samsung representative, Dariel, came over to assist. Dariel was great. He was very knowledgeable about the devices, patient with my brother and his questions, and incredibly helpful when it came time to move my brother to the new phone. Activating the new phone, installing the apps, and moving the data over took about a half hour. After we left, my brother commented that Dariel was "worth the wait". No offense to Dariel (or my brother) l, and while he was undeniably helpful and accommodating, the waiting around to get his assistance was... not my favorite part of the day. In between waits, I did manage to browse the store a little. If you are looking to get eyes or hands on with a new TV before purchasing, this is probably the store for you. Their TV and appliance departments are easily the largest. Their computer and smart home sections are a decent size. Then there are some other random departments which are quite small, particularly cameras, gaming, and the like. The movie and music sections are non-existent, which I believe was a choice Best Buy made several years ago to free up some floor space. I don't often find myself in need of shopping at a Best Buy but I do recognize the appeal of being able to get in-person experience with some things before purchase - televisions, appliances, etc. I do wish they still continued to carry more extensive consumer electronics in-store as this might get me in more often. As it is now, the experience of shopping at Best Buy, particularly this store, is pretty "meh".

EXCEPTIONAL GUEST SERVICE AT ALL !!!