Joseph W
February 07, 2026
Very helpful. Had a computer problem and it was taken care of quickly
Ezzy provided exceptional assistance, and I am extremely grateful for her kindness. My phone was damaged, and when I visited to purchase a replacement, she expertly guided me through the process. During my purchase, my bank requested a phone confirmation, which was impossible due to the damaged phone. Ezzy proactively contacted my bank on my behalf, providing the necessary information to verify my identity and complete the transaction. She is a highly effective consultant, and I wholeheartedly recommend her to anyone seeking assistance with purchases, as she is capable of addressing any concerns or questions.
Frances C
February 04, 2026
Geek squad person did not know what your products were and almost lost you a sale. Went outside and Google where to buy product. Went back inside and found it myself.
Response from Best Buy
February 04, 2026
Hello Frances,
Thanks for the review. We can truly understand how you not getting the correct information to find what you needed would cause a poor experience. We would like to see if we can help. To connect with a representative, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #112823 in a private message.
• Facebook (https://bby.me/1kuk7r)
• Twitter/X (https://bby.me/5a9v6z)
• Instagram (https://bby.me/mghma5)