Attentive front end staff, one guy even asked his manager if they could match a competitor's price. Lots of cool inventory and technology, I hope they can revamp their PC and console gaming department. (This was at the S. Tampa location).
We learn a lot from the sales team about the TV that we're looking for
Katherine R
February 27, 2026
I went to Best Buy specifically to get information about the Meta glasses, as I am seriously considering purchasing them. Unfortunately, the customer service was extremely disappointing.
There was no one available to assist me. Not one employee approached me, acknowledged me, or offered help. For a technology retailer, this level of service is unacceptable — especially when customers are looking for guidance before making an important purchase.
I walked out without answers and without confidence in spending my money there. Customer service should be a priority, not an afterthought.
Very disappointed.
Fui a Best Buy específicamente para recibir información sobre las gafas Meta, ya que estoy considerando seriamente comprarlas. Lamentablemente, la atención al cliente fue sumamente decepcionante.
No había nadie disponible para atenderme. Ningún empleado se acercó, me saludó o mostró intención de ayudar. Para una tienda de tecnología, este nivel de servicio es inaceptable — especialmente cuando uno necesita orientación antes de hacer una inversión importante.
Me fui sin respuestas y sin confianza para gastar mi dinero allí. El servicio al cliente debería ser una prioridad, no algo secundario.
Muy decepcionada.
Richard R
February 26, 2026
Are the company's computers and technical needs?The best place to go