Shannon
December 01, 2025
My rating is not for this store in particular, but for best buy in general. I just recently purchased a camera on bestbuy.com which unbeknownst to me was from a third party seller. When I purchase from best buy website, I want to only purchase from Best Buy not be scammed into a third party seller! The price was $600 over original! Starting to think online stores are not the way to go! Total scam
Very knowledgeable and made sure we saved money.
Did pick up order and the associate was very friendly and helpful with me figuring out the product I purchased
Do Better Best Buy. Do Better. I was there in line at customer service over the weekend. I witnessed what looked like a distraught elderly man trying to buy at least $1000 in apple gift cards in various denominations. It looked like he had all of the signs of someone being scammed for gift cards over the internet or phone. Best Buy could have asked him qualifying questions or just conversational questions to gauge what his intent was. However all they repeatedly told him was that he could come back tomorrow to buy more gift cards.
Do Better Best Buy. We have countless elderly in our communities and they need our assistance if they are being scammed.
Response from Best Buy
November 24, 2025
Hello,
Thank you for sharing your review with us and for bringing this to our attention.
To further discuss this situation, please feel free to private message us on Facebook (https://bby.me/zs49oh), Twitter/X (https://bby.me/i4c1r2), or Instagram (https://bby.me/m9hbi5). Please mention "Google review 74150."