Frequently Asked Questions About Best Buy Citrus Park
How do I check product availability at the Citrus Park Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Citrus Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Citrus Park stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Citrus Park Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(3968 reviews)
Michelle L
December 03, 2024
5 out of 5
I love going to Best Buy with my kids. They keep me in the know about all my electronics and Best Buy is the best place to go! My husband and I purchased two laptops for our sons going to college. They happened to be on sale so thankfully we saved some money. I highly recommend. The sales person was professional and very knowledgeable.
Rafael B
December 02, 2024
1 out of 5
They are very unpunctual and the day they tell you that your product will be ready, it is not. I demand punctuality and even more so with a very expensive product like a gaming PC.
Response from Best Buy
December 02, 2024
Hello, Rafael.
We do our best to meet the time frames that we provide, but there may be times when unexpected delays may occur. All orders will go through various reviews for the security of our customers, and at times, those may take a bit longer than expected.
Please feel free to send a private message to one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and one of our agents will be glad to assist or answer any questions you may have. Please also include Google Review number 64505068.
Best,
^AllisonS
Michael
December 01, 2024
1 out of 5
Amazon all day long.
Mike
November 28, 2024
1 out of 5
CUSTOMER SERVICE NEEDS A LOT OF IMPROVEMENTS ON THIS LOCATION. DID NOT FEEL WELCOMED OR THINGS EXPLAINED PROPERLY EVEN AFTER SPENDING A LOT OF MONEY.
Response from Best Buy
November 29, 2024
Hello, Mike,
Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64486035. We look forward to hearing from you.
Sincerely,
^Deysha