Frequently Asked Questions About Best Buy Citrus Park
How do I check product availability at the Citrus Park Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Citrus Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Citrus Park stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Citrus Park Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(4190 reviews)
Christa P
August 24, 2025
1 out of 5
This is the closest Best Buy for me but as of today I'm going to drive to a further one just to avoid being pestered endlessly by the AT&T salespeople. Saying "no" 3 times just gets another one to come around and do the exact same thing and then backpeddle when you say you're not interested. I got so uncomfortable that I left and went to another Best Buy to make my sale. They'll approach you in any part of the store and don't take no for an answer. It's beyond uncomfortable to deal with. No other Best Buy that I've experienced has such relentless salespeople as this one.
Response from Best Buy
August 24, 2025
Hello.
I know how nice it is to shop in a relaxing environment when browsing all the new gadgets we have to offer. If you would like some help, or have any questions, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please reference your Google review number #34337.
Sincerely,
^ Jason
Sal R
August 24, 2025
1 out of 5
The absolute worst customer service now that they have moved to AI answering
Response from Best Buy
August 24, 2025
Hello,
Thank you for the review. We try to pride ourselves in ensuring we provide great customer service, I regret to learn this was not the case for you.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/drlaz7), Twitter/X (https://bby.me/kq0w4d), or Instagram (https://bby.me/zm92l3). I’d recommend sending a private message or DM. Please include Google Review 34192.
Regards,
Kristy
Lana L
August 23, 2025
5 out of 5
They will make sure you know about the products and geek squad got your back.
john f
August 21, 2025
5 out of 5
Great customer service. Need a key board and was in and out in 5 min.