Best Buy Citrus Park

Great help, support and excellence costumer service provided by Adam the supervisor and Edward who work in appliances during my visit to the store today. I highly recommend them! Great people!

I had an exceptional experience at the Citrus Park location. After encountering a technical issue online that caused me to miss a laptop promotion, I visited the store the following morning to express my concerns. Garrett went above and beyond. Rather than trying to upsell me, he took the time to understand the specific needs of my business and recommended a laptop that was far better suited—and cost several hundred dollars less than the model I originally planned to buy. His integrity, product knowledge, and genuine customer-first approach were truly impressive. Garrett also escalated the website issue to a manager named Michael, who listened attentively and assured me it would be reviewed at the executive level. When I mentioned leaving a positive review, Michael humbly responded, “The credit should go solely to Garrett. He’s the one who really deserves it.” That level of humility and teamwork is rare. Moving forward, I’ll be shopping exclusively at the Best Buy Citrus Park location. If you're in the market for a laptop or printer, I strongly recommend asking for Garrett by name—he’s someone who truly stands out.

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You can not call the physical store it reroutes to India. The store is here out of convenience only. if I can’t talk to a person working inside this store for a general question about inventory then that completely deters me to just ordering from amazon and having it delivered next day. The online inventory levels are usually wrong it seems Best Buy doesn’t want business if they can’t provide basic local customer service. Sears did this same bs too and look where they are.