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Frequently Asked Questions About Best Buy Citrus Park

How do I check product availability at the Citrus Park Best Buy?
How do I check my order status?
My local Citrus Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Citrus Park stores’ holiday hours?

Recent Reviews

4.3
(4018 reviews)
Jackie M
January 16, 2025
5 out of 5
Tyler was very helpful answering my question s. Probably will be back with more questions once I try to figure out this new computer
Arun K
January 16, 2025
5 out of 5
The staff are very helpful and the store is neatly maintained.
A K
January 13, 2025
1 out of 5
I purchased a SONOS sound system. The worst experience ever! I would like the CEO or upper management to call a store and see if they can get through to speak with anyone! After waiting 20 minutes on the phone a c/s rep came on and informed me their stores do not accept calls. She wasn’t able to assist me and suggested I return to the store. Poor Customer Service! I don’t know why or how BB is still in business. I called SONOS granted I had to wait 10-15 minutes, but once I got a c/s rep they were able to assist me and provided excellent c/s! I wasn’t transferred, put on hold, had to call back or frustrated…they listened and solved the problem.
Response from Best Buy
January 14, 2025
Good Afternoon, We fully understand how you are feeling after being unable to connect with the team you needed when you reached out for help. We would be happy to connect with you and be able to review these concerns in depth. Please feel free to send us a private message on social media. Make sure you include your Google review in your message: #64675496. - Facebook (https://facebook.com/BestBuy) - Twitter/X (https://twitter.com/BestBuySupport) - Instagram (https://instagram.com/BestBuy) Kindest regards, ^Bobby
Hugh M
January 13, 2025
5 out of 5
Very Customer friendly. Eager to help as if their life depends on it

About Best Buy Citrus Park

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