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Frequently Asked Questions About Best Buy Citrus Park

How do I check product availability at the Citrus Park Best Buy?
How do I check my order status?
My local Citrus Park Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Citrus Park stores’ holiday hours?

Recent Reviews

4.3
(4242 reviews)
EBUNGO
November 24, 2025
1 out of 5
Do Better Best Buy. Do Better. I was there in line at customer service over the weekend. I witnessed what looked like a distraught elderly man trying to buy at least $1000 in apple gift cards in various denominations. It looked like he had all of the signs of someone being scammed for gift cards over the internet or phone. Best Buy could have asked him qualifying questions or just conversational questions to gauge what his intent was. However all they repeatedly told him was that he could come back tomorrow to buy more gift cards. Do Better Best Buy. We have countless elderly in our communities and they need our assistance if they are being scammed.
Response from Best Buy
November 24, 2025
Hello, Thank you for sharing your review with us and for bringing this to our attention. To further discuss this situation, please feel free to private message us on Facebook (https://bby.me/zs49oh), Twitter/X (https://bby.me/i4c1r2), or Instagram (https://bby.me/m9hbi5). Please mention "Google review 74150."
nathaniel r
November 18, 2025
5 out of 5
I want to share a great experience I had at the Citrus Plaza Best Buy store in the Geek Squad department. 5 stars go out to Sheldon, Michael, and Thomas. for their efforts in repairing my laptop and getting it back to me. It was running slow and they gave a total team effort to make sure they properly repaired it before returning it to me. Thanks again guys for your expertise and professionalism.
Ryan S
November 15, 2025
1 out of 5
Customer service is gone. There is no way to call a Best Buy store anymore. Every number forwards to a hotline, and they can’t redirect you or help you reach the store. The store called me about my dashcam install for my Mercedes, but I missed the call, and I couldn’t call back or ask questions. I had to drive there in person. They told me the tech already left, so I had to come back the next day. Two separate trips for something I should have handled over the phone. This process wastes time and makes simple communication impossible.
Response from Best Buy
November 15, 2025
Hello, Ryan, Thank you for sharing your concerns with not being able to reach someone in the store. We do have techs and customer service representatives that can help you at our National Call center will most concerns. If you need something from the store directly you can certainly visit the store for support. Please note you can also reach out to us on any of our social media profiles below for support with Review 69567. Most reps in store can only assist you as far as items available in store. Order concerns can be handled by any of our Phone, Chat, or social media specialists. Facebook (https://bby.me/olhdgr), Twitter/X (https://bby.me/1dnt0g), Instagram (https://bby.me/10z67r)
Cynthia V
November 13, 2025
5 out of 5
Good setup, staff is very friendly and knowledgeable!

About Best Buy Citrus Park

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