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Best Buy South Tampa
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Frequently Asked Questions About Best Buy South Tampa
How do I check product availability at the South Tampa Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Tampa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Tampa stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Tampa Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(6259 reviews)
H Z
December 11, 2024
1 out of 5
Worst best buy’s in terms of customer service.
Went there on a Tuesday at 2pm and it took 20 mins for someone to come to the online order pick up to help us out.
Then on thursday my spouse went to curbside pick up for a airtag and nobody came out for 30 minsZ Finally she went inside with our baby and had to go retrieve it that way. Name was displayed on the TV with employees just standing around.
I’ve also had other bad encounters here over the years. For some reason only best buy has these operational issues. No other business I’ve been to ever has such issues.
Response from Best Buy
December 11, 2024
Hello, H Z,
Thank you for reaching out to us here on google, and taking the time to share your recent experience. We understand how important excellent customer service can be, and know how we would feel in this situation. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64545814
regards,
^Brandon
Ali M
December 11, 2024
1 out of 5
Very bad customer service
Response from Best Buy
December 11, 2024
Hi Ali,
Thanks for taking the time to leave your feedback here. It's unfortunate that your experience did not meet the level of customer service we expected. We would like to get some more information about the experience you've had and the store you visited. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64544667 as reference.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Cara B
December 10, 2024
5 out of 5
At North Dale Mabry- Best Buy store tonight to purchase a wine fridge. Had an awesome experience thanks to Ayden at the checkout/customer service counter. We couldn't get anyone to help us on the floor so he took it upon himself to come out from behind the counter and check if they had product and brought it out to us. He went way behind protocol and we greatly appreciated his help. Thanks Ayden, you rock! Best Buy found their STAR EMPLOYEE of the month!
CB
Doug S
December 09, 2024
1 out of 5
The worst customer experience I’ve ever had buying a TV . Days of trying follow up on a delivery. No way to get a call through to talk to a real person so two store visits talking to 3 different managers . Finally get a confirmed delivery window and nobody shows up or calls . Nothing can be accomplished online ..
I’m done with Best Buy in the future !!
Response from Best Buy
December 10, 2024
Good Evening, Doug.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64537655" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey