They are good unless you want to talk to someone or need help finding what you are looking for. And when you check out, you have to ask about warrants because the cashier will not tell you.
Response from Best Buy
July 19, 2025
Good Afternoon, Steve.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#17647" for reference. You can find us here:
Twitter(X):
https://bby.me/iexa8c
Facebook:
https://bby.me/8ym7db
Instagram:
https://bby.me/bwre4a
Kind Regards,
^Trey
This store was an absolute nightmare to deal with. They told me they would order a monitor for me that was out of stock in store, charged my card, then never placed the order. On the day of (supposed) delivery they were transferring all of their phone calls to Best Buy corporate due to “high call volume.” Of course, everyone on the phone said they couldn’t help and I would have to go to the store to get it sorted. A store manager, Steven VInson, added insult to injury by being rude and unapologetic. Even though customer service said they would try to get me something comparable in store even if it was a little more money and waive the price difference, he wouldn’t budge and just kept trying to upsell me. I finally got so tired of dealing with him I had them refund my card to be done with the place. Silver lining is the exact same monitor was $100 less on Amazon and arrived quickly. I like to shop locally but this place has lost my business.
Response from Best Buy
July 17, 2025
Hi, Sherry,
We appreciate you taking the time to share your review with us. I can see how not having your item ordered correctly and then not being able to pick up something in stock would be far from a welcome situation. We are always interested in identifying ways to improve and would like to gather for details from you.
We would appreciate it if you would connect with us through a private message on Facebook (https://bby.me/pa4n6p), Twitter/X (https://bby.me/rx5i9n), or Instagram (https://bby.me/2jwzo3). Please include your full name, email, phone number, and "Google Review 16615" in your message. Thanks!
Regards,
^April
Loja com boa diversidade de itens tecnológicos a preços bons
Got an Ipad Mini. It was fun.