Best Buy South Tampa

We are sailors living full time in the Caribbean. We are very dependent on our electronics for accurate weather and navigational data. We do not travel back to the states but every 6 months or so. Back in July, my husband went to Best Buy to purchase a new iPad to use for Navionics as redundancy to our Garmin. He specifically sought out an associate to make sure he purchased the correct model with GPS as this is critical for the navigational accuracy. He specifically said, “I don’t care about anything else, I just need GPS.” The gal made her recommendation, he purchased the device and returned with it to the boat down in Grenada. Fast forward to November (end of hurricane season) when we are finally on the move to learn that the device he purchased IS NOT THE CORRECT ONE! The GPS only works when connected to WiFi which makes it useless for our needs. After doing some digging, we learned we need the one with cellular capability for accurate GPS. What is the point of having associates make recommendations when they are clearly not knowledgeable enough to make these recommendations?? I am traveling home next week and hoping they will at least do a trade in or something since I’m sure they won’t honor a return at this point. I’ll update my review based on what happens.

Nayasha was literally a saver for us to get the best deal for new cellphone , highly recommended

MULTIPLE EMPLOYEES INCLUDING THE MANAGERS ON DUTY JUST STANDING AROUND. I ASKED FOR HELP, I HAD TO WALK TO THE GROUP OF EMPLOYEES TO GET ANSWERS. WHEN I ASKED FOR A MANAGER, THE PERSON INFRONT OF ME WAS AN ACTUAL MANAGER. ANOTHER EMPLOYEE WITHIN THAT GROUP ROLLED THERE EYES WHEN I ASKED FOR A MANAGER AND WALKED OFF . THE EMPLOYEE THAT ROLLED HIS EYES, WAS A MALE , WHITE, WITH EAR SPACERS IN HIS EAR LOBES. I GOT MY LAPTOP FOR MY SPNS XMAS GIFT AND I LEFT.

This is a very clean Best Buy. Great selection and always helpful staff. Parking is a little sketchy so definitely lock your doors.