Best Buy South Tampa

came in to buy an ipad and my husband stood in the section by the ipad for 20 minutes while i stood waiting in a 3 person line to get some employee assistance. after i got a chance to talk to the employee, they said someone will come assist and we waited another 10 minutes and no one came by. there was 5-7 employees just walking/standing around and chatting with each other who saw us several times and still didn’t get any help or acknowledgement. ended up leaving since it was clear no one was going to come to help us. this has happened at this location probably 5-7 times to me within the last several months; stay away if you can or shop online to avoid these employees

BUYERS BEWARE !!!! BUYERS BEWARE !!!! BUYERS BEWARE !!!! I am genuinely shocked at how badly this store handled what should have been a straightforward purchase. Let me walk you through the timeline. Day 1: I spent 1.5 hours with a sales advisor putting together a complete setup — an 85" Hisense RGB LED TV, a soundbar, TV mount, and cable concealment. We went through everything in detail. He also convinced me to apply for the Best Buy/Citi credit card for 24-month no-interest financing, despite me being ready to pay cash. I didn't have my ID, so before leaving I asked directly: "If I come back tomorrow, is everything the same — price, installation, cable concealment, delivery?" The answer was yes. Day 2 (first visit): I come back with my ID. The power goes out — and some guy starts screaming at everyone to leave the store. Not asking. Screaming. Treating every customer in the building like they were an idiot for not sprinting to the exit fast enough. Zero context, zero professionalism, full aggression toward paying customers who had done absolutely nothing wrong. A genuinely bizarre scene to witness in a retail store. My advisor tells me we can finish everything over the phone. I drive home 20 minutes away, and he then tells me he actually needs me back in store. Against my better judgment, I turn around. Day 2 (second visit): I sit through a 45-minute Citi phone approval process. Approved — no surprise. Then at checkout, the TV jumped from $2,500 to $3,199. A $700 increase in less than 24 hours. The advisor walks away to "figure it out." Then someone named Edwin shows up — whether he was the actual manager or just the guy they sent over, I genuinely couldn't tell you. No eye contact. Staring at the floor the entire conversation. Offered me a different TV as if that was somehow a resolution, and couldn't look me in the face while doing it. No price match. No real apology. No accountability. Just Edwin, his shoes, and a shrug. To summarize: I drove here 3 times over 2 days, spent nearly 4 hours, got screamed at during a blackout by a staff member having a moment, opened a credit card I have zero use for, and got dismissed by Edwin — whoever Edwin is. The original advisor was fine until everything fell apart. The store failed at every level. And for the record — I didn't yell at anyone. I didn't Karen out. I was patient, respectful, and calm the entire time. Which somehow makes this worse. I sat there watching the whole thing unravel with that specific kind of second-hand embarrassment you feel when something is so unprofessional you almost feel bad for the people responsible. Almost. Don't let anyone talk you into a credit card to close a sale. Don't assume anything will be honored the next day. That's apparently just the Best Buy way of doing business.

Jayan was very helpful in my finding a new monitor. He went out of his way to give me multiple options and find the best deal for me.

They take good care of you.Great workers