Excelente atención 🙄, en especial que nadie habla español
Just want to give a huge shout out to Bob in the TV department! He is super helpful and extremely knowledgeable. Bob made me feel like family! If you need anything TV related go in and ask for Bob.
This is a very large Best buy with lots of options. Staff was very friendly and assisted when I needed them.
I ordered a mini fridge online which was processed quite quickly - I really appreciate that aspect. However, the woman checking me out at the online order pickup was wearing RayBan/Meta AI glasses capable of recording anything she handles including my driver's license and credit cards. I expect to be recorded on store security/surveillance cameras, not by an individual handling my account numbers, DOB, address, etc. While in our interaction she did not handle those things, this is a full-stop no from me.
Response from Best Buy
April 08, 2026
Hello Andrea,
If we were in your position, we would feel the same way. And we’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #139732 in a private message. We’re here to listen and help however we can.
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