Best Buy South Tampa

WORST EXPERIENCE. I scheduled an appointment to fix my fridge that is under warranty. Confirmed the address multiple times. The appointment was scheduled a week away, so already not great. I followed up a few days later to let them know the address on the appointment was still incorrect. Instead of just changing the address, they said they would have to put in a brand new order. This would push out my appointment a week further. I was told the “Escalation Team” would be in touch to schedule an appointment sooner. As of this time, no one has reached out, my fridge is no longer working, and we have had to throw out everything in our fridge. Including the food for our 3 year old daughter. All that to say our appointment is still a week away. Truly unacceptable.

We had an absolutely terrible experience with Cam at the Meta stand inside Best Buy. We drove over 45 minutes from Clearwater specifically for an appointment, only to be treated with complete disinterest and attitude from the moment we arrived. When we approached him, he was glued to his phone, barely acknowledged us, and immediately told us they didn’t have my size—without asking a single question or even letting me try anything. When I asked about trying a smaller size, he flat-out refused to sell it to me, saying it wasn’t recommended, as if my preference as the paying customer didn’t matter. We were ready to purchase TWO units—over a $1,700 sale—and he couldn’t have cared less. He continued playing on his phone, said he’d get someone else, walked away, and came back with the same dismissive attitude. This was easily one of the worst customer service experiences I’ve ever had. Completely unprofessional, unhelpful, and a total waste of time. Buyer beware—if you’re expecting knowledgeable or even basic respectful service, you won’t find it with Cam here.

Una atencion exelente, es el lugar perfecto para comprar todos los electrodomesticos para tu hogar

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