Totally rude, disrespectful and disgusting!!
And I totally agree with the previous post - definitely bullied because I am a female.
I am NOT there to steal anything!
In fact, I will NEVER even consider BUYING anything from Best Buy!!
Every time I have been in this store, they follow me - not to offer assistance, but to ensure that I'm not there to steal..
Keep your rude store to yourselves!
Truly a disgusting team of associates at this store!!!!!!
Response from Best Buy
March 27, 2026
Good Afternoon,
Thank you for taking the time to share this experience with us. We take concerns such as this incredibly seriously. We would be happy to partner with you directly and review this further. Please contact our team by sending us a private message on social media with your Google review case ID: #135454.
- Facebook (https://bby.me/BVI3kn)
- Twitter/X (https://bby.me/4or9XB)
- Instagram (https://bby.me/S93xNT)
Poor customer service. Installation appointment was a nightmare. Corporate should look into why the process is 7am to 7pm making someone wait so long is unnecessary and inconvenient for customers. I will not be returning here for anything.
Response from Best Buy
March 27, 2026
Hi Karen,
Thanks for sharing this review. We can understand your frustration regarding the installation appointments initially being an all-day appointment. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/OJzJPp), Twitter/X (https://bby.me/8ZCZzy), or Instagram (https://bby.me/VQwsGZ). Please include the Google Review reference number #135434 when reaching out.
Car dash cam installation was very professional and well done. Excellent experience so far at this store .
Even the guy at the front desk had no clue ! Waiting 30 minutes and 2 techs and the one tech was clueless that the other tech had to help him.. this is a joke!!!
Response from Best Buy
March 24, 2026
Hi, Sylvie,
Thanks for taking the time to leave a review. This is far from the experience we want you to have when looking for support. I can understand expecting knowledgable support when working with our staff.
Please send us a private message via social media if you would like us to help. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #134028” when reaching out on social media.