They have a large selection of electronics everything. It wasn't easy getting someone to help. Once we did, he was worth the wait. My husband dealt with him so I, unfortunately, didn't get his name. He was most helpful & was able to answer our questions on a Blink camera system. So he'd get a 5 for service.
Response from Best Buy
March 18, 2026
Hello, Carol,
Thank you for sharing your feedback. We are happy that you were able to find an associate to assist you eventually, but can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/RdDR7m), Twitter/X (https://bby.me/Q0fbMG), or Instagram (https://bby.me/u5omsQ). Please reference Google Review, #130757.
Brandon assisted us and ver helpful.
Asked for help to 2 different employees and no one came over to assist us. We had to ask Google and chat GPT about electronics we wanted to buy to make a decision. Also the "greeter" if you want to call him that was not friendly at all. We asked him. A question upon walking in and he was dry and uninterested. On our way out we said thank you and have a nice day and he totally ignored us. I would totally would recommend you to go to another location as this location is not the place to look for help or buy anything.
Bought a laptop, all went well. 4 stars because we had to say no 3 times to them trying to get us a credit account. Saying no once should be enough and by the 3rd time we were tempted to just leave. I know they have their quotas or whatever, but 1 no should be enough. Spent like an additional 10 minutes trying to talk us into it telling us we could get it and then cut it up when we get home just to get a discount. Management, stop making your employees feel desperate to sell credit accounts, just craziness.