Car dash cam installation was very professional and well done. Excellent experience so far at this store .
Even the guy at the front desk had no clue ! Waiting 30 minutes and 2 techs and the one tech was clueless that the other tech had to help him.. this is a joke!!!
Response from Best Buy
March 24, 2026
Hi, Sylvie,
Thanks for taking the time to leave a review. This is far from the experience we want you to have when looking for support. I can understand expecting knowledgable support when working with our staff.
Please send us a private message via social media if you would like us to help. Our team would be happy to assist you on any of the following platforms:
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Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #134028” when reaching out on social media.
Very rude and not helpful
Response from Best Buy
March 19, 2026
Hello,
Receiving poor customer service is upsetting. Allow us to hear more about your recent interaction. Mention review #131735 when connecting with us on social media links.
Facebook (https://bby.me/ucnrJa)
Twitter/X (https://bby.me/YOX4NJ)
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They have a large selection of electronics everything. It wasn't easy getting someone to help. Once we did, he was worth the wait. My husband dealt with him so I, unfortunately, didn't get his name. He was most helpful & was able to answer our questions on a Blink camera system. So he'd get a 5 for service.
Response from Best Buy
March 18, 2026
Hello, Carol,
Thank you for sharing your feedback. We are happy that you were able to find an associate to assist you eventually, but can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/RdDR7m), Twitter/X (https://bby.me/Q0fbMG), or Instagram (https://bby.me/u5omsQ). Please reference Google Review, #130757.