Best Buy Wellington

I would give zero stars if it were an option. Was looking to purchase new security cameras for my home and a replacement s-pen for my mobile device. I was waiting for an associate that was helping another gentleman with cameras. He asked if he could just ring the gentleman up and then he would help me (which I agreed to). When he finished ringing the customer up, the security guard that works the podium at the front had him ring up another customer after that. I looked over at the security guard and he asked "Do you need help with something?" To which I replied yes, I am waiting on him to help me with the cameras. He replied back " he'll be with you in just a moment." So the associate finishes at the register and the security guard proceeds to have him ring up another person while the associate that I'm waiting on points out that I've been waiting for his assistance. So I tell the security guard thanks and walk out the door. I've been a customer of Best buy for more than 10 years and spent thousands of dollars with them (well north of $30,000 over the years) and this was my worst experience ever. I will add that there was a younger woman (African American) who was very pleasant and even took the time to look up the S-pen I needed. I'd probably recommend promoting her and demote the security guard and have him attend some classes in "customer service '

Mgr was very helpful and accommodating.

Love the store, process are a bit high but the quality of the products are great.

Todo tipo de productos en electrónica de excelente calidad y a buen precio