Felicia S
September 01, 2026
I had an excellent experience with Jamal at Best Buy. I ran into an issue with a delayed/cancel product delivery ,I ended up having to buy another product and needed help getting everything sorted out with the rewards from opening my new Best Buy credit card. Jamal was incredibly patient, professional, and helpful throughout the entire process. He spent hours helping me work through the reward issues and made sure I was taken care of.
What really stood out was his dedication and willingness to help, even when the situation became complicated. He never made me feel rushed and genuinely cared about finding a solution. I truly appreciate the time, support, and outstanding customer service he provided.
Richard
September 01, 2026
Great, please experienced people. They get you in, they get you out with the cheapest prices around
⭐⭐⭐⭐⭐ Exceptional service from Finn!
We had an outstanding experience at Best Buy, and we have Finn to thank for it! Choosing a laptop for our daughter felt like it could easily become overwhelming, but Finn made the entire experience incredibly easy and stress-free.
He was extremely patient, knowledgeable, and genuinely invested in helping us find the right laptop. He took the time to listen to what our daughter needed, explained the different options clearly, answered every question we had, and never once made us feel rushed or pressured into making a decision.
What impressed us most was how friendly and personable he was. You could tell that Finn truly cared about making sure we left happy with the right product—not simply making a sale. That level of customer service is rare and deserves to be recognized.
Finn went above and beyond, and we are extremely grateful for his help. If you are looking for someone who is patient, trustworthy, knowledgeable, and genuinely cares about his customers, ask for Finn. He is an absolute asset to Best Buy!
Thank you, Finn, for making this such a positive experience!
Drove an hour and a half to pick up my order and they don’t have it.
Literally the worst customer experience. They didn’t even care.
Dont buy anything from these people.
The website had it in stock but the front desk guy explained to me that the warehouse “sucks” and doesn’t keep up with inventory at this location. Unacceptable.
Response from Best Buy
August 27, 2026
Hey there.
We know important it is to get your order on time. If you still need assistance, our social media team would be happy to help on any of the following platforms: Facebook: @BestBuy, X: @BestBuySupport, Instagram: @BestBuy. Please mention your review #213054 in your message. Thanks.